qvs5010 Posted January 19, 2013 Report Share Posted January 19, 2013 Hi We just upgraded to 5, just to have the UC Client function! Now the problems we having, is -When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710) -Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work. -When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear -When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online. -There is no POPup on screen when a call comes in. We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help? Thanks Quintin Logical Wireless Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 20, 2013 Report Share Posted January 20, 2013 Hi We just upgraded to 5, just to have the UC Client function! Now the problems we having, is -When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710) this was the intention, Many laptop today have an in=out plug for a headset. -Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work. -When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear -When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online. -There is no POPup on screen when a call comes in. We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help? Thanks Quintin Logical Wireless What version are you running, some of these items have already addressed and fixed. Check the about page, the latest is 1.0.0.132 also, Quote Link to comment Share on other sites More sharing options...
Rodolphe Posted February 14, 2013 Report Share Posted February 14, 2013 Hi, i have same problem on version 1.0.0.132. When an extension is unregistered, it still online on UC Client. (nothing in log) Any idea ? Rodolphe Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 14, 2013 Report Share Posted February 14, 2013 Hi We just upgraded to 5, just to have the UC Client function! Now the problems we having, is -When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710) -Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work. -When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear -When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online. -There is no POPup on screen when a call comes in. We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help? Thanks Quintin Logical Wireless 1. The UC client is a PC based product, it's not designed to send calls to the phone. You will need a microphone. 2. The Mouse Pointer only works on side Bar only. 3. This is valid we will make some fix for this. No time line 4. This is valid we will make some fix for this. No time line Quote Link to comment Share on other sites More sharing options...
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