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UC Client


qvs5010
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Hi

 

We just upgraded to 5, just to have the UC Client function!

 

Now the problems we having, is

 

-When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710)

-Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work.

-When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear

-When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online.

-There is no POPup on screen when a call comes in.

 

We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help?

 

Thanks

Quintin

Logical Wireless

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Hi

 

We just upgraded to 5, just to have the UC Client function!

 

Now the problems we having, is

 

-When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710)

this was the intention, Many laptop today have an in=out plug for a headset.

 

-Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work.

-When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear

-When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online.

-There is no POPup on screen when a call comes in.

 

We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help?

 

Thanks

Quintin

Logical Wireless

 

 

 

 

 

What version are you running, some of these items have already addressed and fixed. Check the about page, the latest is 1.0.0.132 also,

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  • 4 weeks later...

Hi

 

We just upgraded to 5, just to have the UC Client function!

 

Now the problems we having, is

 

-When calling a Contact, the call goes through pc and not via the snom handset (821, 300, 320, 710)

-Mouse Scroll not working over the contact, you must hold mouse pointer over the scroll bars to work.

-When adding contacts to "Frequent Contacts", and you click on "Frequent Contacts" to show, the scroll bars disappear

-When handset(821, 300, 320, 710) is unregistered or unplugged the UC Client still shows contact is online.

-There is no POPup on screen when a call comes in.

 

We really need the UC Client to operate at 100%, please can Snom or Vodia Networks please help?

 

Thanks

Quintin

Logical Wireless

 

1. The UC client is a PC based product, it's not designed to send calls to the phone. You will need a microphone.

2. The Mouse Pointer only works on side Bar only.

3. This is valid we will make some fix for this. No time line

4. This is valid we will make some fix for this. No time line

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