Lyle Chritton Posted February 11, 2013 Report Share Posted February 11, 2013 When can I talk to Support staff? what time zone are they in ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 11, 2013 Report Share Posted February 11, 2013 US east coast. Quote Link to comment Share on other sites More sharing options...
Lyle Chritton Posted February 11, 2013 Author Report Share Posted February 11, 2013 Great. Thanks. I don't see anything on the a la carte menu. How much is paid support ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 11, 2013 Report Share Posted February 11, 2013 You have to go to "support", there is a link to the support ticket (https://www.snomone.com/ticket). When you purchase a ticket, at the same time you get a credit for future purchases. Quote Link to comment Share on other sites More sharing options...
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