Jump to content

Dynamically changing a scheduled flag


andrewgroup
 Share

Recommended Posts

I still think this is not what people want.

 

For many years small PBX's simply had a NIGHT button. "Press it, your gone"

 

When PBX's got an Automated attendant added, they got schedules too. M-F 8 to 5 were business hours. Outside of that the Autoattendent gave the away message.

 

If you were at the attendant phone extension you saw the red NIGHT light. Press the Button and Voila' you flipped to being open..... Work a bit, and press the Night button again and it goes RED again. Forget to press it, and it doesn't flip to night mode again until the following day at 5:00 per the schedule.

 

Press the night mode at 4:55pm and it goes to night mode and when 5:00pm arrives it set the flag again, (already set) so nothing happens.

 

It's really that simply, don't over complicate the process as people forgetting simply is a people problem and you can't fix that with technology.

 

Again, I've yet to see a scheduled flag be reset from an extension that's given the ability.

 

Logging Flag changes would be good.

Link to comment
Share on other sites

For many years small PBX's simply had a NIGHT button. "Press it, your gone"

 

When PBX's got an Automated attendant added, they got schedules too. M-F 8 to 5 were business hours. Outside of that the Autoattendent gave the away message.

 

If you were at the attendant phone extension you saw the red NIGHT light. Press the Button and Voila' you flipped to being open..... Work a bit, and press the Night button again and it goes RED again. Forget to press it, and it doesn't flip to night mode again until the following day at 5:00 per the schedule.

 

Press the night mode at 4:55pm and it goes to night mode and when 5:00pm arrives it set the flag again, (already set) so nothing happens.

 

It's really that simply, don't over complicate the process as people forgetting simply is a people problem and you can't fix that with technology.

 

Again, I've yet to see a scheduled flag be reset from an extension that's given the ability.

 

Logging Flag changes would be good.

 

Hi,

 

we have a day/night flag. if i dial its account # 76 it does NOT change the flag.

(although it gives the audio indication that it did change)

 

matt

Link to comment
Share on other sites

<_< Not sure if that helps the secretary...

Can't help them now anyway, we've never seen this work despite all the posts and conversations. Can you confirm that this actually works? Can more than 1 service flag be listed in a AA service flag field?

 

If so, have the AA watch sevice flag 900 and 901

 

Perhaps we are facing this all wrong. We should be setting up Night AA's for the "NOT" or inverse condition. I saw an example on the WIKI....

 

Create a Holiday AA set the schedule service flag for 0-24 on the holiday....

Create an 8-5 business hour AA set the service flag to business hours....

 

Which Service Flag would take affect on a given holiday and why?

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...