jmbjmbjmb Posted March 29, 2013 Report Share Posted March 29, 2013 Hi Downloaded/installed/licensed 5.0.7.(Win 64) to a new machine and found the following issues. Audio_moh was missing from the folder list. No problem there, just find another copy and that's fixed. More troubling is the lack of ring tone when calling from one extn to another. Nothing on either the handset or speaker of the calling extn. Destination extn rings normally No audio when a call is forwarded to a mailbox. No prompts, no greetings No audio when calling your own mailbox Restarted services etc, downloaded and installed the Win32 pxctrl.exe file just in case it was 64 bit related (like i think the 5.0.3 release), but still no change Phones are 720's initially at 8.7.3.19, but changed to 8.7.4.7 just in case Have just defaulted to factory config and issues all still exist. System is using audio_uk language pack which appears to be ok. 415 files all that have been tried have played correctly. Any suggestions ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 29, 2013 Report Share Posted March 29, 2013 Eh did you also install the audio_en folder? Was that also missing?! Are they in the same directory where the PBX has all it's data (e.g. pbx.xml)? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 29, 2013 Report Share Posted March 29, 2013 Check article on ring melody for ringtone. http://wiki.snomone.com/index.php?title=Ring_Melody Quote Link to comment Share on other sites More sharing options...
jmbjmbjmb Posted March 30, 2013 Author Report Share Posted March 30, 2013 Thank you. You were correct, audio_en was missing as well as audio_moh. That was the problem Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 30, 2013 Report Share Posted March 30, 2013 Hmm. Looks like the installer had a problem. Should be fixed now and hopefully also for future versions. Quote Link to comment Share on other sites More sharing options...
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