AG1 Posted May 21, 2013 Report Share Posted May 21, 2013 Another problem on my Sangoma card is that as of last Friday we are not able to dial local cell phones from the Snom One plus. I can use my VoIP trunk to dial them and they are available cell phone to cell phone just not using the Sangoma Gateway. Other local numbers are accessible. Quote Link to comment Share on other sites More sharing options...
Steve B Posted May 22, 2013 Report Share Posted May 22, 2013 Another problem on my Sangoma card is that as of last Friday we are not able to dial local cell phones from the Snom One plus. I can use my VoIP trunk to dial them and they are available cell phone to cell phone just not using the Sangoma Gateway. Other local numbers are accessible. If you disconnect the line cord from the card can you dial them from a regular analog handset? If so, have you checked the dial plan to see if the first few digits may be being picked up by another dialing pattern? If that is not the problem, does the log file show that the proper number is being sent to the card? That is where I would start, work form the physical side to the software side. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted May 22, 2013 Report Share Posted May 22, 2013 What does the telco message say when you dial a cell phone number? Quote Link to comment Share on other sites More sharing options...
AG1 Posted May 22, 2013 Author Report Share Posted May 22, 2013 Says call cannot be completed as dialed or you need to dial a one first even though I am trying that call with a 1 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 23, 2013 Report Share Posted May 23, 2013 There is a setting in the trunk that tells the PBX how the provider wants the number presented. It is called "Rewrite global numbers", and you can set it to NANPA 11 digits. Quote Link to comment Share on other sites More sharing options...
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