Jump to content

Unsupported Media Typ / codec_preference size 4, available codecs list is empty


gifti
 Share

Recommended Posts

Hello again,

 

we use a snom ONE mini (yellow - twenty) and we get about 100 calls inbound and 50 calls outbound a day.

Approx. 5-10 calls a day sporadically can not be established, both incoming and outgoing.

 

Incoming:

 

the calls coming in over a ISDN gateway (patton)

huntgoup members or a single extension is ringing

the error occurs (I receive a syslog email) -> codec_preference size 4, available codecs list is empty

the caller gets an announcement "Dienst oder Dienstmerkmal nicht verfügbar" -> http://de.wikipedia.org/wiki/Telefonansage Ansage 8

the huntgoup members are continue to ring :huh: ... a ghost ring

you can't answer or disconnect the ghost call ...

after approx. 30 sec. the ghost disappears

 

 

Syslog message incoming issue:

<131>1 2013-05-23T07:20:23+02:00 snomonemini Call - - - Call port  114: update_codecs for 76f6b3c1febc6cae: codec_preference size 4,  available codecs list is empty
<133>1 2013-05-23T07:20:23+02:00 snomonemini SIP - - - SIP Tx  udp:192.168.0.220:5060: SIP/2.0 415 Unsupported Media Type#015#012Via:  SIP/2.0/UDP  192.168.0.220:5060;branch=z9hG4bK96ea7d97115bfd740#015#012From:  <sip:xxx@192.168.0.220:5060>;tag=c92113b1a8#015#012To:  <sip:xxx@192.168.0.200>;tag=64a885bb70#015#012Call-ID:  76f6b3c1febc6cae#015#012CSeq: 2063 INVITE#015#012Contact:  <sip:730730@192.168.0.200:5060;transport=udp>#015#012Supported:  100rel, replaces, norefersub#015#012Allow-Events: refer#015#012Allow:  INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE#015#012Accept:  application/sdp#015#012User-Agent: snomONE/5.0.10#015#012Content-Length:  0#015#012#015

 

Outgoing:

 

whether mailbox-, inside- or outgoing call over a trunk

we get the Display Message (SNOM370) "Unsupported Media Typ"

next try - everything is working again :huh: ... mostly

 

 

Syslog message outgoing issue:

<131>1 2013-05-27T10:49:41+02:00 snomonemini Call - - - Call port 66: update_codecs for 51a33a41aea8-og0aij2eyh65: codec_preference size 4, available codecs list is empty
<133>1 2013-05-27T10:49:41+02:00 snomonemini SIP - - - SIP Tx tcp:192.168.0.205:2482: SIP/2.0 415 Unsupported Media Type#015#012Via: SIP/2.0/TCP 192.168.0.205:2482;branch=z9hG4bK-ubcei96kykxh;rport=2482#015#012From: "xxx" <sip:10@pbx.ggizef.lokal>;tag=ktdzuxmjrj#015#012To: <sip:xxx@pbx.ggizef.lokal;user=phone>;tag=997bb35ced#015#012Call-ID: 51a33a41aea8-og0aij2eyh65#015#012CSeq: 2 INVITE#015#012Contact: <sip:10@192.168.0.200:5060;transport=tcp>#015#012Supported: 100rel, replaces, norefersub#015#012Allow-Events: refer#015#012Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE#015#012Accept: application/sdp#015#012User-Agent: snomONE/5.0.10#015#012Content-Length: 0#015#012#015

 

Another outgoing issue (Logfile):

[5] 2013/05/27 15:21:42: SIP Rx udp:192.168.0.220:5060:
INVITE sip:730730@192.168.0.200 SIP/2.0
Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676
Max-Forwards: 70
From: <sip:0049xxx@192.168.0.220:5060>;tag=eff3f8af9c
To: <sip:xxx@192.168.0.200>
Call-ID: a2918e67b77c0aed
CSeq: 18467 INVITE
Contact: <sip:00xxx@192.168.0.220:5060>
Supported: replaces
User-Agent: Patton SN4638 5BIS 00A0BA076E36 R6.2 2012-07-13 H323 SIP BRI M5T SIP Stack/4.0.30.30
Content-Type: application/sdp
Content-Length: 214

v=0
o=MxSIP 0 9194 IN IP4 192.168.0.220
s=SIP Call
c=IN IP4 192.168.0.220
t=0 0
m=audio 5304 RTP/AVP 0 8 18
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:18 G729/8000
a=fmtp:18 annexb=no
a=sendrecv
[5] 2013/05/27 15:21:42: SIP Tx udp:192.168.0.220:5060:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676
From: <sip:00xxx@192.168.0.220:5060>;tag=eff3f8af9c
To: <sip:xxx@192.168.0.200>;tag=241c555897
Call-ID: a2918e67b77c0aed
CSeq: 18467 INVITE
Content-Length: 0

[3] 2013/05/27 15:21:42: Hunt group 0 wants to add 4 members
[3] 2013/05/27 15:21:42: Call port 193: update_codecs for a2918e67b77c0aed: codec_preference size 4, available codecs list is empty
[5] 2013/05/27 15:21:42: SIP Tx udp:192.168.0.220:5060:
SIP/2.0 415 Unsupported Media Type
Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676
From: <sip:00xxx@192.168.0.220:5060>;tag=eff3f8af9c
To: <sip:xxx@192.168.0.200>;tag=241c555897
Call-ID: a2918e67b77c0aed
CSeq: 18467 INVITE
Contact: <sip:xxx@192.168.0.200:5060;transport=udp>
Supported: 100rel, replaces, norefersub
Allow-Events: refer
Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE
Accept: application/sdp
User-Agent: snomONE/5.0.10
Content-Length: 0

 

After a rebooting snomONE the error occurs on rare.

We use the snom pbx for a emergency hotline (poison center).

Every incoming call could be very important :(!

 

System General:

Version:	5.0.10 (snom ONE mini)
Created on:	May 14 2013 15:07:42
License Status:	snom ONE twenty (pbx.ggizef.lokal)
License Duration:	Permanent
Additional  license information: 	Domains: 1/1, Calls: 0/10, G729A: 10,  Extensions: 20/20, Attendants: 1/4, Callingcards: 0/2, Hunt Groups: 3/4,  Paging Groups: 0/0, Service Flags: 1/20, IVR Nodes: 0/20, Agent Groups:  0/1, Conference Rooms: 1/2, CO Lines: 0/20, Adhoc Recording, Barge,  Listen, Whisper, Trunk Accounting, Prepaid, Fax2Email
Working Directory:	/usr/local/snomONE
DNS Servers:	192.168.0.154
IP Addresses:	127.0.0.1 192.168.0.200
CDR:	Duration(360d): trunk = 15689, extension = 215, ivr = 17643
Calls:	Total 1346/107, Active 0/0 Calls
SIP packet statistics:	Tx: 1459338 Rx: 1461857
Emails:	Successful sent: 238 Unsuccessful attempts: 0
Available file system space:	37%
Uptime:	2013/5/27 14:54:39 (uptime: 11 days 04:04:26) (126441 137560-0) WAV cache: 3
Number of HTTP sessions:	Sessions: 7; Threads: SIP=15, HTTP=5
Domain Statistics:	Total Domains: 1, Total Accounts: 27

 

 

regards

gifti

Link to comment
Share on other sites

I assume that the problem was fixed in 5.0.10a. Please use the following link to update: http://snomone.com/d...ion-5.0.10a.xml

 

 

 

I have 5.0.10a installed. The registration of the extensions after restart runs much faster. It would be nice if the "codecs list is empty" error would be finally resolved.

 

Thank you! I'll be watching the error continues

Link to comment
Share on other sites

Hello snommies,

 

 

5.0.10a runs for 9 days and 2 hours without any "codec_list is empty" or "Unsupported Media" errors on our snomONE mini.

A total 1200 successful inbound/outbound calls B). Congratulations, the error seems to be resolved :lol:!!!

 

 

Greetings

gifti

 

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...