gifti Posted May 27, 2013 Report Share Posted May 27, 2013 Hello again, we use a snom ONE mini (yellow - twenty) and we get about 100 calls inbound and 50 calls outbound a day. Approx. 5-10 calls a day sporadically can not be established, both incoming and outgoing. Incoming: the calls coming in over a ISDN gateway (patton) huntgoup members or a single extension is ringing the error occurs (I receive a syslog email) -> codec_preference size 4, available codecs list is empty the caller gets an announcement "Dienst oder Dienstmerkmal nicht verfügbar" -> http://de.wikipedia.org/wiki/Telefonansage Ansage 8 the huntgoup members are continue to ring ... a ghost ring you can't answer or disconnect the ghost call ... after approx. 30 sec. the ghost disappears Syslog message incoming issue: <131>1 2013-05-23T07:20:23+02:00 snomonemini Call - - - Call port 114: update_codecs for 76f6b3c1febc6cae: codec_preference size 4, available codecs list is empty <133>1 2013-05-23T07:20:23+02:00 snomonemini SIP - - - SIP Tx udp:192.168.0.220:5060: SIP/2.0 415 Unsupported Media Type#015#012Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bK96ea7d97115bfd740#015#012From: <sip:xxx@192.168.0.220:5060>;tag=c92113b1a8#015#012To: <sip:xxx@192.168.0.200>;tag=64a885bb70#015#012Call-ID: 76f6b3c1febc6cae#015#012CSeq: 2063 INVITE#015#012Contact: <sip:730730@192.168.0.200:5060;transport=udp>#015#012Supported: 100rel, replaces, norefersub#015#012Allow-Events: refer#015#012Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE#015#012Accept: application/sdp#015#012User-Agent: snomONE/5.0.10#015#012Content-Length: 0#015#012#015 Outgoing: whether mailbox-, inside- or outgoing call over a trunk we get the Display Message (SNOM370) "Unsupported Media Typ" next try - everything is working again ... mostly Syslog message outgoing issue: <131>1 2013-05-27T10:49:41+02:00 snomonemini Call - - - Call port 66: update_codecs for 51a33a41aea8-og0aij2eyh65: codec_preference size 4, available codecs list is empty <133>1 2013-05-27T10:49:41+02:00 snomonemini SIP - - - SIP Tx tcp:192.168.0.205:2482: SIP/2.0 415 Unsupported Media Type#015#012Via: SIP/2.0/TCP 192.168.0.205:2482;branch=z9hG4bK-ubcei96kykxh;rport=2482#015#012From: "xxx" <sip:10@pbx.ggizef.lokal>;tag=ktdzuxmjrj#015#012To: <sip:xxx@pbx.ggizef.lokal;user=phone>;tag=997bb35ced#015#012Call-ID: 51a33a41aea8-og0aij2eyh65#015#012CSeq: 2 INVITE#015#012Contact: <sip:10@192.168.0.200:5060;transport=tcp>#015#012Supported: 100rel, replaces, norefersub#015#012Allow-Events: refer#015#012Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE#015#012Accept: application/sdp#015#012User-Agent: snomONE/5.0.10#015#012Content-Length: 0#015#012#015 Another outgoing issue (Logfile): [5] 2013/05/27 15:21:42: SIP Rx udp:192.168.0.220:5060: INVITE sip:730730@192.168.0.200 SIP/2.0 Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676 Max-Forwards: 70 From: <sip:0049xxx@192.168.0.220:5060>;tag=eff3f8af9c To: <sip:xxx@192.168.0.200> Call-ID: a2918e67b77c0aed CSeq: 18467 INVITE Contact: <sip:00xxx@192.168.0.220:5060> Supported: replaces User-Agent: Patton SN4638 5BIS 00A0BA076E36 R6.2 2012-07-13 H323 SIP BRI M5T SIP Stack/4.0.30.30 Content-Type: application/sdp Content-Length: 214 v=0 o=MxSIP 0 9194 IN IP4 192.168.0.220 s=SIP Call c=IN IP4 192.168.0.220 t=0 0 m=audio 5304 RTP/AVP 0 8 18 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=sendrecv [5] 2013/05/27 15:21:42: SIP Tx udp:192.168.0.220:5060: SIP/2.0 100 Trying Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676 From: <sip:00xxx@192.168.0.220:5060>;tag=eff3f8af9c To: <sip:xxx@192.168.0.200>;tag=241c555897 Call-ID: a2918e67b77c0aed CSeq: 18467 INVITE Content-Length: 0 [3] 2013/05/27 15:21:42: Hunt group 0 wants to add 4 members [3] 2013/05/27 15:21:42: Call port 193: update_codecs for a2918e67b77c0aed: codec_preference size 4, available codecs list is empty [5] 2013/05/27 15:21:42: SIP Tx udp:192.168.0.220:5060: SIP/2.0 415 Unsupported Media Type Via: SIP/2.0/UDP 192.168.0.220:5060;branch=z9hG4bKec73be0131f94e676 From: <sip:00xxx@192.168.0.220:5060>;tag=eff3f8af9c To: <sip:xxx@192.168.0.200>;tag=241c555897 Call-ID: a2918e67b77c0aed CSeq: 18467 INVITE Contact: <sip:xxx@192.168.0.200:5060;transport=udp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: snomONE/5.0.10 Content-Length: 0 After a rebooting snomONE the error occurs on rare. We use the snom pbx for a emergency hotline (poison center). Every incoming call could be very important ! System General: Version: 5.0.10 (snom ONE mini) Created on: May 14 2013 15:07:42 License Status: snom ONE twenty (pbx.ggizef.lokal) License Duration: Permanent Additional license information: Domains: 1/1, Calls: 0/10, G729A: 10, Extensions: 20/20, Attendants: 1/4, Callingcards: 0/2, Hunt Groups: 3/4, Paging Groups: 0/0, Service Flags: 1/20, IVR Nodes: 0/20, Agent Groups: 0/1, Conference Rooms: 1/2, CO Lines: 0/20, Adhoc Recording, Barge, Listen, Whisper, Trunk Accounting, Prepaid, Fax2Email Working Directory: /usr/local/snomONE DNS Servers: 192.168.0.154 IP Addresses: 127.0.0.1 192.168.0.200 CDR: Duration(360d): trunk = 15689, extension = 215, ivr = 17643 Calls: Total 1346/107, Active 0/0 Calls SIP packet statistics: Tx: 1459338 Rx: 1461857 Emails: Successful sent: 238 Unsuccessful attempts: 0 Available file system space: 37% Uptime: 2013/5/27 14:54:39 (uptime: 11 days 04:04:26) (126441 137560-0) WAV cache: 3 Number of HTTP sessions: Sessions: 7; Threads: SIP=15, HTTP=5 Domain Statistics: Total Domains: 1, Total Accounts: 27 regards gifti Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 27, 2013 Report Share Posted May 27, 2013 I assume that the problem was fixed in 5.0.10a. Please use the following link to update: http://snomone.com/downloads/snomONE/version-5.0.10a.xml Quote Link to comment Share on other sites More sharing options...
gifti Posted May 28, 2013 Author Report Share Posted May 28, 2013 I assume that the problem was fixed in 5.0.10a. Please use the following link to update: http://snomone.com/d...ion-5.0.10a.xml I have 5.0.10a installed. The registration of the extensions after restart runs much faster. It would be nice if the "codecs list is empty" error would be finally resolved. Thank you! I'll be watching the error continues Quote Link to comment Share on other sites More sharing options...
Pablo Posted May 30, 2013 Report Share Posted May 30, 2013 I assume that the problem was fixed in 5.0.10a. Please use the following link to update: http://snomone.com/d...ion-5.0.10a.xml When did v5.0.10a come out? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 31, 2013 Report Share Posted May 31, 2013 It kind of creeped in... First we made it only for Windows, then also for Linux, then for the snom ONE mini. Next version will come out soon, then all those fixes will be in the next release. Quote Link to comment Share on other sites More sharing options...
gifti Posted June 6, 2013 Author Report Share Posted June 6, 2013 Hello snommies, 5.0.10a runs for 9 days and 2 hours without any "codec_list is empty" or "Unsupported Media" errors on our snomONE mini. A total 1200 successful inbound/outbound calls . Congratulations, the error seems to be resolved !!! Greetings gifti Quote Link to comment Share on other sites More sharing options...
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