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Deploying 3 new CS410's next week (maybe)


andrewgroup
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I'm hoping to learn this our problem...

 

almost fully default programming...4 buttons assigned to 4 snom 320's (v7.1.30)

 

or allow autoline select..

 

hang up via X button on go on-hook with handset... the just release line light on the phone lights, and the line that was used shows the incoming ring but the PBX will not answer that call. Wait 30 to 40 seconds. the sla lamp extenquishes and all is good..

 

2 files have been uploaded the pbx log and the snom phone log...

 

This is a 100% duplicatible problem and we are scheduled to install three identical systems next week. All over 100 miles away from our offices....(I'm not feeling so good, but I hope that this is a simple problem)

 

Cheers - I'll be drinking

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yes, buttons were created using button configs.

yes, PnP was used to deploy the phones,

Extensions were assigned with MAC to extension assignments

 

4 Analog lines are attached...

 

The left most top 4 buttons represent FX01 thru FXO4 The top right most Buttons Represent 4 extension 40 thru 43

 

Press a button and make a call, the other phones accurately show that line 1 is in use and the appropriate extension is in use.

 

Hang up from that call, within 2 seconds, the line line reappears on that phone....(the FX0 l.e.d.) that was just used by the PBX is extinquished, however, place a call immediately back into that line, and the FXO lamps rings and flashes but the PBX does not answer the line...(until the line light goes off on the phone)

 

The previously uploaded files were the complete PBX log for a single test call and the other upload was the Sip trace from that same phone for that same test call.

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Did you use one trunk for the four lines? If you change the trunk after the buttons, then you should press save on the buttons again. There are internal references that point to the account, and it can get screwed up if you change something afterwards.

 

This should be using the PSTN default trunk. resaving button will be performed and retested.

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This should be using the PSTN default trunk. resaving button will be performed and retested.

 

Upgraded to release 2448

 

Again the CO light relights and the previously used FXO port will not answer an incoming call until that light extenquishes on the phone. Our 4 POTS lines are being provided off of a CISCO 2400 series IAD from out ITSP. They have a large number of these same solutions provided and installed on many traditional PBX's with POTS interfaces. I've had them reconfirm the settings.

 

Previously posted the SIP log from the Phone and The CS410 covering the entire test dial period that should indicate why the Snom 320 received a message to light the light.

 

[5] 2008/02/17 11:54:23: PSTN: RTP destination=100007f

[5] 2008/02/17 11:54:23: PSTN: RTP destination=53674

[5] 2008/02/17 11:54:23: PSTN: RTP OOB codec=101

[5] 2008/02/17 11:54:23: PSTN: Start call on 0

[6] 2008/02/17 11:54:23: Last message repeated 2 times

[5] 2008/02/17 11:54:23: PSTN: Country Code set to 64

[5] 2008/02/17 11:54:23: PSTN: Tone Detection set to 64

[3] 2008/02/17 11:54:23: PSTN: Channel 0 going to DIALLING

[7] 2008/02/17 11:54:24: PSTN: DTMF: 2

[7] 2008/02/17 11:54:27: Last message repeated 7 times

[3] 2008/02/17 11:54:27: PSTN: Channel 0 going to TALKING

[5] 2008/02/17 11:55:03: PSTN: Received BYE message on channel 0

[3] 2008/02/17 11:55:03: PSTN: Channel 0: Hangup

[5] 2008/02/17 11:55:03: PSTN: Channel 0 goes onhook

[5] 2008/02/17 11:55:03: PSTN: enable_callerid 0

[3] 2008/02/17 11:55:03: PSTN: Channel 0 going to GO_ONHOOK

[3] 2008/02/17 11:55:04: PSTN: Channel 0 going to IDLE

[5] 2008/02/17 11:55:05: PSTN: eVAPI_CALLER_ID_DETECTED_EVENT

[5] 2008/02/17 11:55:05: PSTN: Response code: 100

[5] 2008/02/17 11:55:05: PSTN: Response code: 200

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[5] 2008/02/17 11:55:05: PSTN: eVAPI_CALLER_ID_DETECTED_EVENT

 

You mean after hanging up the PBX shows that there is a call going on? Is that in the light on the CS410 (front panel) or on the phone? If the call is disconnected, the PSTN should just remain in idle state. Maybe there is something strange happening after hangup, maybe the 2400 sends some additional information after hanging up?

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I suspecting that myself, because last week we deployed a 410 on a Major Telecom carrier (Dynamic IP T1) circuit providing dynamically allocated analog lines for 4 POTS, and a FAX. They use the Cisco IAD gear too. I'll see if I can get the real configs of one for comparison.

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