darkfire1515 Posted October 16, 2013 Report Share Posted October 16, 2013 I am not sure if this is in the correct area of this forum as I do not know if it is a dial plan issue or not. I have a client that is having an issue dialing toll free numbers. I have contacted the ITSP and they have assured me that they are not blocking toll free numbers so I am assuming that it is the PBX. Anytime they try to make an outbound call to a toll free number we get "we're sorry, your call cannot be completed at this time. Please hang up and try your call again later. Thank you" The number looks like 1-866-xxx-xxxx Has anyone ever encountered this problem before? Thank you everyone for your help! Quote Link to comment Share on other sites More sharing options...
Vodia support Posted October 17, 2013 Report Share Posted October 17, 2013 Hi, Do you have the country code set on the domain settings? If you're in the US you can just add 1 http://vodia.com/documentation/domain_settings Quote Link to comment Share on other sites More sharing options...
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