Jump to content

Polycom VVX version, missed call list


JTEL
 Share

Recommended Posts

We are using Polycom VVX for the past few months, but we keep on having customers call in, that they dont see their missed calls on their phones, We found that sometimes its on the phone, and sometimes you come to the phone and the calls in recent are old calls from last week.

 

Does anyone know how to fix this and where can the problem be?

Link to comment
Share on other sites

The missed calls are maintained on the phones (there is no SIP standard for this). The only thing the PBX does is indicate weather a CANCEL message was because someone else picked up. In this case the phone is supposed not to add the call to the missed call list. Also, a reboot resets the missed call list as it is a local list on the phone.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
 Share

×
×
  • Create New...