Jump to content
Vodia PBX forum
djanjic

Fax2email

Recommended Posts

We are currently on the hosted platform on version 5.1.2 so no licensing issues.We have tried to test this feature on one of our domains with an existing extension which has its own DID. We followed the instructions for this process posted here: http://wiki.snomone.com/index.php?title=Fax#Fax2Email_Setup . In attempt to make this work we have sent a fax from a regular fax machine connected to the POTS analog phone line to the DID number associated with that extension. The VM was set to pick up the call at 2 sec. This email box doesn't have any announcements. The fax never comer through. What are we doing wrong?

 

Dusan

Share this post


Link to post
Share on other sites

Your trunk provider or PSTN gateway must support T.38. When that is the case, the mailbox must pick up and be either in the FAX mode or play an announcement that is long enough the receive the fax tones. If you are running the PBX in the Internet and not behind NAT, packet loss (which can be still a pain for T.38) should not be an issue.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...