hosted Posted February 22, 2014 Report Share Posted February 22, 2014 when an agent login in and does the webrtc calling. In the status you have an X to hang up the call.. are the other two buttons transfer and hold? they don't seem to do anything. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 22, 2014 Report Share Posted February 22, 2014 WAC is explained here. http://vodia.com/documentation/wac Quote Link to comment Share on other sites More sharing options...
hosted Posted February 23, 2014 Author Report Share Posted February 23, 2014 my hold button doesn't work. transfer is ok Quote Link to comment Share on other sites More sharing options...
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