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Auto Attendant : Extension input not working correctly


chrispopp
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I’m currently testing with a Vodia pbx version 5.2.0 (CentOS32)

 

I’m having an issue where none of my auto-attendants’ Extension input option “When extension matches” does not work correctly. It provides the message “this extension does not exist” after the second digit is entered, even though all my extensions are 3 digits. Changing it to “3 digits” works correctly.

 

[7] 9:22:03.321 APP: Received call from cell phone 4169459999, but VPA is turned off for extension 205@officetest.testinternal.com

[8] 9:22:03.321 APP: Call state for call object 22: connected

[8] 9:22:03.323 APP: Play audio_moh/noise.wav, caching true

[8] 9:22:04.328 APP: Attendant: Timeout (wait)

[8] 9:22:04.328 APP: Play recordings/att680.wav space20, caching false

[6] 9:22:08.348 APP: Received DTMF 2, call type attendant

[6] 9:22:08.868 APP: Received DTMF 0, call type attendant

[8] 9:22:08.868 APP: Play audio_en/aa_not_existing.wav space20, caching false

[8] 9:22:08.869 APP: Attendant: Ignoring the DTMF 0 in the state not_existing

[6] 9:22:09.428 APP: Received DTMF 5, call type attendant

[8] 9:22:09.429 APP: Play audio_en/aa_not_existing.wav space20, caching false

[8] 9:22:09.429 APP: Attendant: Ignoring the DTMF 5 in the state not_existing

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