Support Hatemis Posted February 25, 2014 Report Share Posted February 25, 2014 Hello, I meet problem with Snom 710. This telephone worked correctly to there. Now it is impossible to register.. I have reset, applied patch 8.7.3.25.5 In log of phone, I see : 25/2/2014 15:26:25 [NOTICE] PHN: SIP: final transport error: 1000001 -> tls:192.168.25.253:5061 25/2/2014 15:26:25 [ERROR ] PHN: SIP: transport error 1000001: generating fake 597 In log of Snomone, I see: [3] 2014/02/25 15:25:46: Received SUBSCRIBE for plug and play. SIP multicast support is set to handle plug and play. [5] 2014/02/25 15:25:48: HTTP 192.168.25.173:43005: Alert(2, 0) [7] 2014/02/25 15:25:48: HTTP: Error finding snom710-0004137421B5.htm, Send back 404 Not Found to 192.168.25.173 [5] 2014/02/25 15:25:48: HTTP 192.168.25.173:48695: Alert(2, 0) [5] 2014/02/25 15:25:49: HTTP 192.168.25.173:45173: Alert(2, 0) [5] 2014/02/25 15:25:49: HTTP 192.168.25.173:44807: Alert(2, 0) [5] 2014/02/25 15:25:50: HTTP 192.168.25.173:40131: Alert(2, 0) [5] 2014/02/25 15:25:50: HTTP 192.168.25.173:54879: Alert(2, 0) [5] 2014/02/25 15:26:03: Identify trunk (line match) 1 Can you help me. thanks. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 25, 2014 Report Share Posted February 25, 2014 What version of the PBX are you using? Quote Link to comment Share on other sites More sharing options...
Support Hatemis Posted February 26, 2014 Author Report Share Posted February 26, 2014 it's a SnomOne Enterprise appliance.. with version 5.0.3. I have also open post because I cannot update this appliance but I had not answer :-/ http://forum.snomone.com/index.php/topic/7749-update-snomone-enterprise-503/ Quote Link to comment Share on other sites More sharing options...
Support Hatemis Posted February 26, 2014 Author Report Share Posted February 26, 2014 I have a second phone Snom in Not registered now.... Registration Impossible.. I don't understand.. I am obliged to replace them by telephones Cisco and there that works... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 26, 2014 Report Share Posted February 26, 2014 I would make a backup and move the system to 5.2.0 or at least 5.1.3. As for the snom 710, there is a new firmware available that fixes many problems (you might experience some of them). This is by default part of the 5.2.0 release. If you want us to upgrade the appliance from SSH, no problem open a ticket with the SSH access and we'll do it for you. Quote Link to comment Share on other sites More sharing options...
Support Hatemis Posted February 26, 2014 Author Report Share Posted February 26, 2014 Ok. perfect.. I have already opened a ticket and I waited a return. (Ticket #1216) I will to specify in the ticket when I opened the access in SSH. Phones are unregistered one after the other.A reboot of server corrected the problem. All phones are registered now.I did not think of making this restart during my investigations with the first phone faulty. Thank for your help Quote Link to comment Share on other sites More sharing options...
Vodia support Posted February 26, 2014 Report Share Posted February 26, 2014 I have updated the ticket with some information. Best regards Quote Link to comment Share on other sites More sharing options...
Support Hatemis Posted March 12, 2014 Author Report Share Posted March 12, 2014 Hello I wait always for update this SnomOne Quote Link to comment Share on other sites More sharing options...
MachPro Posted March 13, 2014 Report Share Posted March 13, 2014 Hi, I am using Snom 710 with V8.7.3.25.5 firmware. I could not get "PIN authentication" page. Its directly asking for User details. Please help me to get "PIN Authentication" page in Snom 710 model. Thanks, Mach Pro Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 13, 2014 Report Share Posted March 13, 2014 If it's a new phone out the box then the user is admin and no password however if the phone has provisioning to the system then you can change the web and pin under domain---> advance--->general setting-->Provisioning parameter and change and reboot the phone. or you can check the generated folder in the PBX working directory. http://vodia.com/documentation/pnp_prerequisite_steps Quote Link to comment Share on other sites More sharing options...
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