login to multiple agent group using login/logout on snomone PBX

[xinity]

Hy,

 

i have a strange problem, I'm trying to configure on my vodia PBX buttons for my snom phones.

i'd like to use 2 buttons , let's say P1 and P2 on snom 720.

 

i want to use P1 for login/logout in the agentgroup 689

i want to use P2 for login/logout in the agentgroup 687

 

this doesn't work for me, every time i hit either P1 or P2 it login/logout from both agentgroup.

 

what i want is to be able to login/logout to either one of them or both , not always both of them

 

what should i do ?

 

Thanks for your help,

 

Regards,

 

Xintiy

 

[Vodia support]

Change both log in /log out star codes to *64 so it only logs you out of individual accounts.

[xinity]

hy,

 

i've tried what you advised, but

if i press P1 then P1 and P2 goes red

if i press P2, P2 and P1 goes dark

 

what i'm trying to achieve is :

- press P1 : only P1 goes red and it logs me in the Agent Group:689 (P2 stays dark)

 

any clues ?

 

Regards,

 

Xinity

[Vodia support]

we will re-test this item.

 

Keep you posted.

[Vodia support]

We have tested this on version 5.2.2 set the both log in/out starcodes to *64 and *65, you should be able to log in and out of any agent group on the system.

 

http://vodia.com/documentation/software