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ActiveSync Office365

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Hallo,

 

mit Office365 und Exchange will es nicht so recht mit dem ActiveSync

 

[8] 2014/04/28 11:38:02: Packet authenticated by transport layer[5] 2014/04/28 11:38:06: Activesync: Start discovery.
[8] 2014/04/28 11:38:06: HTTP client: Resolving autodiscover.opencellular.de:80[8] 2014/04/28 11:38:06: HTTP client: Connect to :80, pending requests 0[5] 2014/04/28 11:38:06: Activesync: Redirection.
[5] 2014/04/28 11:38:06: Activesync: Start discovery.
[8] 2014/04/28 11:38:06: HTTP client: Resolving autodiscover-s.outlook.com:443[8] 2014/04/28 11:38:06: HTTP client: Connect to :443, pending requests 0[9] 2014/04/28 11:38:06: HTTP :443: send_client_hello
[5] 2014/04/28 11:38:06: Certificate for autodiscover-s.outlook.com could not be verified against [9] 2014/04/28 11:38:06: HTTP :443: [d6d4a377] send_alert(022e)[9] 2014/04/28 11:38:06: HTTP :443: [d6d4a377] process_server_hello_done()[9] 2014/04/28 11:38:06: HTTP :443: [d6d4a377] send_alert(0230)[5] 2014/04/28 11:38:06: Web request failed with code 0, retrying[8] 2014/04/28 11:38:06: HTTP client: Resolving autodiscover-s.outlook.com:443[8] 2014/04/28 11:38:06: HTTP client: Connect to :443, pending requests 0[9] 2014/04/28 11:38:06: HTTP :443:
[5] 2014/04/28 11:38:06: Certificate for autodiscover-s.outlook.com could not be verified against [9] 2014/04/28 11:38:06: HTTP :443: [4342df04] send_alert(022e)[9] 2014/04/28 11:38:06: HTTP :443: [4342df04] process_server_hello_done()[9] 2014/04/28 11:38:06: HTTP :443: [4342df04] send_alert(0230)[5] 2014/04/28 11:38:06: Activesync: Timeout.
[5] 2014/04/28 11:38:06: Activesync: Discovery failed.
Nach Microsoft ist unter dem CNAME "autodiscover.outlock.com" zu hinterlegen und hier scheint nach "autodiscover-s.outlock.com" aufgelöst zu werden.
Gruß

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Es gibt eine Flagge mit der man die Überprüfung von den Zertifikaten ausschalten kann. Das könnte erst mal helfen, über die fehlenden Root-CA hinwegzukommen.

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Can you please change the setting Verify server certificate: to "No" and try again.

 

If that doesn't help, it could be they changed the activesync address again.

 

I don't why they keep changing their activesync server and not change it for the discovery.

 

Anyway if that is the case then can you also please set the setting Exchange Address (recommended to leave blank for autodiscover): to

https://outlook.office365.com and try again.

 

In case that address is different for you then unfortunately, until they make it available for discovery again, you have to find it from their document found here:

 

http://office.microsoft.com/en-us/office365-suite-help/set-up-email-on-an-android-phone-or-tablet-HA102823196.aspx#_Toc354585473

 

 

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Hi,

 

thanks for answer

I try https://outlock.office365.com and we have the same status error.

 

[5] 13:10:50.550 WEBC: Activesync: Start syncing.
[5] 13:10:51.731 WEBC: Activesync Status Error: Failure 2. Status =
[5] 2014/05/06 13:12:44: Activesync: Start syncing.
[8] 2014/05/06 13:12:44: HTTP client: Resolving outlook.office365.com:443[8] 2014/05/06 13:12:44: HTTP client: Connect to 132.245.211.249:443, pending requests 0[9] 2014/05/06 13:12:44: HTTP 132.245.211.249:443: send_client_hello
Activesync Status Error: Failure 2. Status =
thanks

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Hmmm ...

 

Problem is it works perfectly for me, so I don't know what is going on. Is it possible that you provide me a temporary test account on your email server (and provide me with it's credentials in a private message), so that I can test what exactly is happening? Regardless, I will still check to see what could be the issue here.

 

Thanks.

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Yeah and it works. We did fix something regarding https (persistent connections) but that problem I think was only introduced recently. So I don't know, whether this was the reason for your problem or not. Anyway now with the latest version (beta will be made soon), it should work because I just tested it with your test account and got the test contact I created there. Which operating system is your PBX on including 32-bit or 64-bit information?

 

Thanks.

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Hi,

 

for me is the sync not working version 5.2.3a

 

[9] 2014/08/09 16:13:56: Received JSON from [6] 2014/08/09 16:13:56: WebsocketGET / HTTP/1.1
Upgrade: websocket
Connection: Upgrade
Host:
Origin:
Pragma: no-cache
Cache-Control: no-cache
Sec-WebSocket-Key: ID6lxCyjNbReKAwKaZC0bQ==
Sec-WebSocket-Version: 13
Sec-WebSocket-Extensions: permessage-deflate; client_max_window_bits, x-webkit-deflate-frame
User-Agent: Mozilla/5.0 (Windows NT 6.1; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/36.0.1985.125 Safari/537.36
Cookie: session=a7ee82k6ntgon54if6y5; acct_table#pageNavPos=1
[5] 2014/08/09 16:14:37: Activesync: Start syncing.[7] 2014/08/09 16:14:37: https:outlook.office365.com:443: DNS A returned 132.245.81.194[7] 2014/08/09 16:14:37: https:outlook.office365.com:443: Connect to 132.245.81.194[9] 2014/08/09 16:14:37: https:outlook.office365.com:443: Send requestPOST /Microsoft-Server-ActiveSync?Cmd=FolderSync&User=anyuser&DeviceId=v140Device&DeviceType=SmartPhone HTTP/1.1
Host: outlook.office365.com:443
Content-Length: 13
Authorization: Basic cmVuZS5laWNobmVyQG9wZW5jZWxsdWxhci5kZTohTWxpaWRHITEyOTA=
MS-ASProtocolVersion: 14.0
Content-Type: application/vnd.ms-sync.wbxml
Accept-Language: en-us
User-Agent: Mozilla/4.0 (compatible; PBX)
2014/08/09 16:14:37: Initialize TLS connection[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: send_client_hello(030153e62ccd370abbcf8b7b4dd24f009c9ee44ddd5fc191aad8a4e2adfad0d03454000008002f0035000400050100001e0000001a00180000156f75746c6f6f6b2e6f66666963653336352e636f6d)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: process_server_hello(030153e62ccdbf17f4ba2a1fef919bdb8e7dcd4016175fb90f9d9ea83617a7f0063c2019200000f83e7c114d8aa20451ba524658c0a255de1046cc8e9b4522e88376cb003500)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] process_certificate(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)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] process_server_hello_done()[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] rsa_n(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)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] rsa_e(010001)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Pre Master Secret(0301a5dbc6dde581ac70fcfa434cfadfeade2cc83ded59e7c6feca73f89a442cefe907b5c6ed36735d336da07f677f69)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Block Padded(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)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Encrypted Pre Master(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)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Client Random(53e62ccd370abbcf8b7b4dd24f009c9ee44ddd5fc191aad8a4e2adfad0d03454)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Server Random(53e62ccdbf17f4ba2a1fef919bdb8e7dcd4016175fb90f9d9ea83617a7f0063c)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Master Secret(ce3c42a3e1967ef721187a06cfaa26bea5432c7f84b6f6b63893d124bef115e6950ff73c17a03a1906e41c224d42c5ea)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] send_client_key_exchange(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)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] send_change_cipher_spec(01)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] perform_change_cipher_spec(0035)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Key Block(7a234c365b8a874b8e4848d69c8e1fb9bbeb1bb3f0a91167188689125cd97a018c6d29550aeb4b6581fa3a920181934a9147e94cb3f09c3e493a842208cf37d69c67fcbda7ec142b307b2bda94fe14ef1735c84bf614e3cd351f7e5dfd7edc8b83addb234fdc07f6cbb5e526c223b6c95ebd958bf7a9065821d26d597ded62e3df853fd1e1f9f087)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Client Write MAC Secret(7a234c365b8a874b8e4848d69c8e1fb9bbeb1bb3)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Server Write MAC Secret(f0a91167188689125cd97a018c6d29550aeb4b65)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Client Write Key(81fa3a920181934a9147e94cb3f09c3e493a842208cf37d69c67fcbda7ec142b)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] Server Write Key(307b2bda94fe14ef1735c84bf614e3cd351f7e5dfd7edc8b83addb234fdc07f6)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] send_finished(d1cd9b9949b59a48e7b08b46)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] process_change_cipher_spec(01)[9] 2014/08/09 16:14:37: HTTP 132.245.81.194: [19200000] process_finished(d3e8233eee1a98f6eb45e4f2)[9] 2014/08/09 16:14:41: Received 2349 bytesHTTP/1.1 200 OK
Cache-Control: private
Content-Type: application/vnd.ms-sync.wbxml
Server: Microsoft-IIS/8.0
request-id: ebf26cae-c3ae-4e34-ac86-bdc136e9eb79
Set-Cookie: ClientId=QINZSKBUKWUJAFFSRG; expires=Sun, 09-Aug-2015 14:14:37 GMT; path=/; HttpOnly
X-CalculatedBETarget: db4pr04mb411.eurprd04.prod.outlook.com
MS-Server-ActiveSync: 15.0
X-MS-RP: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolVersions: 2.0,2.1,2.5,12.0,12.1,14.0,14.1
MS-ASProtocolCommands: Sync,SendMail,SmartForward,SmartReply,GetAttachment,GetHierarchy,CreateCollection,DeleteCollection,MoveCollection,FolderSync,FolderCreate,FolderDelete,FolderUpdate,MoveItems,GetItemEstimate,MeetingResponse,Search,Settings,Ping,ItemOperations,Provision,ResolveRecipients,ValidateCert
X-MS-BackOffDuration: L/-469
X-DiagInfo: DB4PR04MB411
X-BEServer: DB4PR04MB411
X-AspNet-Version: 4.0.30319
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Date: Sat, 09 Aug 2014 14:14:40 GMT
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[7] 2014/08/09 16:14:41: https:outlook.office365.com:443: Return code 200[9] 2014/08/09 16:14:41: https:outlook.office365.com:443: Send requestPOST /Microsoft-Server-ActiveSync?Cmd=Sync&User=anyuser&DeviceId=v140Device&DeviceType=SmartPhone HTTP/1.1
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[7] 2014/08/09 16:14:41: https:outlook.office365.com:443: Return code 200[5] 2014/08/09 16:14:41: Activesync Status Error: Failure 2. Status =

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Well for me I tested it again and it works.

 

Exchange Address set to: https://outlook.office365.com.

 

Maybe you should test it with the same account you gave me in the private message to see if you get the 2 test contacts I created there. Maybe it could be some contact of yours is giving problems, at least it will narrow it down. By the way since the password for that account had expired, I had to changed the last two digits from 12 to 14, in case you want to test that account first.

 

Additionally, maybe you may have to turn off certificate verification by setting Verify server certificate: to No, only if it does not first work with this setting set to Yes. Make sure to try it with Yes first.

 

After saving the settings, press the sync and wait a little bit.

 

That's about all I can think of right now to test ...

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