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IVR Node setup


davicval
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Hi,

 

I'm trying to create an IVR but I can't find the way to do it correctly.

 

My first issue is that there is no song when I try to call the number added on the PBX. It's like I don't have an IVR node configurated.

 

This is the configuration I did, with the filled ANI field.

mini_543503Capturedcran20141230112404.pn

 

I paid attention to choose the right type for my wav file but after I save my configuration, everytime I try to edit the IVR node, the audio file is missing. Is it something normal? Did I miss a parameter?

 

 

David

 

 

 

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Hi,

 

Thanks for the audio file. I tried it but apparently it doesn't change anything.

 

But I think I know what is my problem. I created an IVR node but this one is not assigned to a specific extension or a hunt group. So my question is how can I do that? Because I have 2 extensions for my test and a hunt group but there is no link between them and the IVR node. And I don't find a field in the IVR node setup that can let me do the relation.

 

Best regards,

David

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