MattHamilton Posted January 5, 2015 Report Share Posted January 5, 2015 My client is currently running 5.1.3 (Win64) and I am attempting to upgrade to 5.2.4 I have attempted this every way I can think of with no success. If I perform an XML based upgrade the service will not start after the upgrade. If I perform a manual debug startup I receive the error "the procedure entry point k32getprocessmemoryinfo is not found in kernel32" In researching this I found some mention of installing C++ runtime, Visual C++ 2008 runtimes are already installed. Another response was to uninstall and re-install the software. When I attempt to do this the installation nears the end and then fails reporting an error with the installer. Researching this I have found posts that Windows XP is not supported, the server I am installing on is Server 2008 64. Do I need to upgrade to an even newer version of Windows server to install the latest version? Quote Link to comment Share on other sites More sharing options...
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