Prefix for inbound calls

[davicval]

Hello,

 

I'm using Vodia PBX since some months and I added an 0 prefix for outgoing calls. So when calls ring on our phones, it's the real number which is showing. However, I can't use the redial button or the history function because the 0 prefix I have to add when I dial is not present.

 

So my question is: Is there a way I can add a 0 prefix for inbound calls? Or another way I can do what I want?

 

Thanks.

 

David

[Vodia PBX]

In the modern PBX, you don't need prefixes any more. They come from ancient PBX where people had first to reserve a physical cable to make an outbound call (called seizing a line). Today it is much easier to tell the users to just dial the number like they dial a number on their cell phone: Enter the number and then press the dial button. Having prefixes makes callback and address book entries difficult and confusing.

[davicval]

There is something strange then. Because when I try to remove the 0 prefix I added in my dial plan, I still have the same issue. The display of my phone says "Network Failure" with or whitout the prefix.

[Vodia PBX]

Ok but then you have a general problem with your SIP trunk. Did you use one of the drop down providers?