Jump to content

Standardize recording audio prompts


ahennis@voicespring.net

Recommended Posts

When recording audio for the system such as auto attendants or agent group prompts it would be nice to be able to review, rerecord and accept the recording.

 

For example if I have an auto attendant 2000 and want to record the greetings I dial *982000 or *982000*1 or *982000*2, etc. Basically you have to record the audio and then hang up. There is no way to listen to or rerecord and accept the audio like you can when recording the primary voice mail greeting.

 

It would be a nice feature to be able to listen to, rerecord and then accept the recording like you can do when recording the primary voice mail greeting.

 

Regards,

Alan

Link to comment
Share on other sites

Good point. I did not think about that, however I can not give everyone admin access to their domain. We have hundreds of clients using our hosted systems. Each client has their own domain. It is not fesiable to give domain access to so many people.

 

I think this would be a good feature request.

 

Regards,

Alan

Link to comment
Share on other sites

Would it not be possible to use the same prompts that are used when accessing voice mail for the first time to record the primary greeting? When accessing voice mail for the first time the system plays the standard prompts when accessing the voice mail menu. Prompt 4 records the main greeting which gives the option to press 1 to listen, 2 to accept and 3 to rerecord. Could those prompts be used?

 

Regards,

Alan

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...