Just bought CS410 - I expect it to be a white box...

[kellenw]

I ordered a white box CS410 last week and expect to receive it tomorrow. I imagine it will likely be the white box version. Did I make a mistake in buying this? It seems the white box units are unable to take the latest firmware flashes. Does that mean I am out of luck in terms of bug fixes and feature updates?

 

Due the reviews I had recently read, I felt the CS410 would make a reliable pbx unit (paired with Snom 360's) for one of my branch offices with 2-4 users and 4 POTS lines. Phone calls are our lifeblood in our branch offices. We are in a highly competitive and time sensitive business. Issues with unanswered calls can literally destroy our business.

 

Was it a mistake to assume this unit would be a suitable solution, especially if I end up with a white box?

 

Thanks for any input!

[Vodia PBX]

You should receive a black one. They use a new SoC chip which was a major step regarding stability. If you receive a white one tell us and we'll take care about this. All new devices sold should be black.

[andrewgroup]

Phone calls are our lifeblood in our branch offices. We are in a highly competitive and time sensitive business.

 

We've deployed several of the new CS410's since late January and they have been very reliable. Limit your logging unless you experience a problem. we upgraded them all to the latest 3.x 20 days ago and all continued to be stable just as before. All 4 ports are used on each.