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Just bought CS410 - I expect it to be a white box...


kellenw
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I ordered a white box CS410 last week and expect to receive it tomorrow. I imagine it will likely be the white box version. Did I make a mistake in buying this? It seems the white box units are unable to take the latest firmware flashes. Does that mean I am out of luck in terms of bug fixes and feature updates?

 

Due the reviews I had recently read, I felt the CS410 would make a reliable pbx unit (paired with Snom 360's) for one of my branch offices with 2-4 users and 4 POTS lines. Phone calls are our lifeblood in our branch offices. We are in a highly competitive and time sensitive business. Issues with unanswered calls can literally destroy our business.

 

Was it a mistake to assume this unit would be a suitable solution, especially if I end up with a white box?

 

Thanks for any input!

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  • 3 weeks later...
Phone calls are our lifeblood in our branch offices. We are in a highly competitive and time sensitive business.

 

We've deployed several of the new CS410's since late January and they have been very reliable. Limit your logging unless you experience a problem. we upgraded them all to the latest 3.x 20 days ago and all continued to be stable just as before. All 4 ports are used on each.

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