Kristan Posted May 15, 2008 Report Share Posted May 15, 2008 Hi All, We've setup an agent group for a customer and they would now like for the agents in the queue to be able to access the status of the queue they are in. Unfortunately there doesn't seem to be a way to do this without giving them domain admin rights. Is it possbile to maybe have an agent login (the extension number) or have it in the "lists" section of the extensions options? Or is there another way I can get deployed quickly for them? Thanks Quote Link to comment Share on other sites More sharing options...
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.