maslym Posted June 5, 2008 Report Share Posted June 5, 2008 Hi, We tried to install the CS410 appliance at our customer's site and the appliance couldn't get a public IP from the Internet service provider (ADSL). We tried both WAN port and LAN port and it's the same. The customer is using an old 3COM ADSL modem. I attached my laptop to the same modem and I could get a public IP. We then tried the appliace in the office on both the same Internet service provider(ADSL) and another Internet service provider(Cable) and the appliance could get a public IP from both service providers. Our office is using D-Link ADSL modem. I think there might be something to do with the customer's old 3COM ADSL modem. Any idea? Is there anything we can try on the appliance? Thanks, Yimin Quote Link to comment Share on other sites More sharing options...
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