Report How TO Service Flags in IVR Node Setup Posted December 19, 2008 When you create a service flag, choose type day/night. Then in the holiday inputbox type in the holidays. Holidays are written in the format Month/Day, you may also use any number of holidays (for example, "12/24 12/25 12/26"). I don't know the specific behaviour of the holiday-date but I assume it will be your 'sorry we're closed' message for the whole day.
How TO Service Flags
in IVR Node Setup
Posted
When you create a service flag, choose type day/night. Then in the holiday inputbox type in the holidays.
Holidays are written in the format Month/Day, you may also use any number of holidays (for example, "12/24 12/25 12/26").
I don't know the specific behaviour of the holiday-date but I assume it will be your 'sorry we're closed' message for the whole day.