lionfort

June 27, 2012

Hi,

thank you for the fast reply...

Will a ATA connected to the PBX work 100%? Because I will also be happy not to have fax to mail feature! I just need the confirmation that it works 100%!

Daniel

June 27, 2012

Dear helpers,

I just tried the following setup:

Auto Attendant --> Forward with "F" to ZoiPer Extension (not possible)

Auto Attendant --> Forward with "F" to Fax Online fax number (not possible)

Auto Attendant --> Forward with "F" to PSNT old fashioned fax (not possible)

I assume that the PBX changes the codec to a non working tone so why is nothing here possible...I am kind of frustrated because it is not possible to receive a fax in any way...I must be able to receive a fax...

June 27, 2012

I have also been redirecting the fax upon detection of the CNG tone to another web fax of the company faxonline.de and it was not working either....

June 26, 2012

Hi,

sorry for the too short answer I am not able to attach the log to the forum so I simply uploaded it:

http://www.filefactory.com/file/4vewh1z9ssm5/n/second_fax_try_zip

June 26, 2012

Hi,

I tried to capture the call...hope this here helps you....

Thank you for the help until here!

pcap of fax call.zip

June 25, 2012

I am sorry, but I am kind of a "noob"...where can I take the PCAP trace from?

Daniel

June 25, 2012

yes, I am using the pattern "F" which detects the CNG tone...I have set up 3 different auto attendants...one to the Zoiper, one to an external Fax machine and one to another online-fax!

unfortunately it does not work either!

June 24, 2012

Hi,

I have tried that and the result did not satisfy me...indeed it did not work for me!


[7] 2012/06/24 23:40:49:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
v: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-f5213011ffe72227-1---d8754z-;rport=35211;received=127.0.0.1
f: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
t: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
i: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1752 REGISTER
m: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=32
l: 0

[6] 2012/06/24 23:40:57:	Received DTMF F
[7] 2012/06/24 23:41:01:	Call 5518e16d@pbx: Clear last request
[5] 2012/06/24 23:41:01:	BYE Response: Terminate 5518e16d@pbx
[7] 2012/06/24 23:41:16:	SIP Rx udp:127.0.0.1:35211:
REGISTER sip:localhost;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-7ec940d292eff491-1---d8754z-
Max-Forwards: 70
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>
To: "269"<sip:269@localhost;transport=UDP>
From: "269"<sip:269@localhost;transport=UDP>;tag=f4f4a976
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1753 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, X-cisco-serviceuri
User-Agent: Zoiper Communicator 2.05.11136 rev.11135
Authorization: Digest username="269",realm="localhost",nonce="0f66f28d88ab8bec3d51c1e1126ee647",uri="sip:localhost;transport=UDP",response="dead0882ec273b2c909e1be1d3632a49",algorithm=MD5
Allow-Events: presence, kpml
Content-Length: 0

[7] 2012/06/24 23:41:16:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
v: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-7ec940d292eff491-1---d8754z-;rport=35211;received=127.0.0.1
f: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
t: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
i: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1753 REGISTER
m: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=31
l: 0

[6] 2012/06/24 23:41:18:	Received DTMF F
[7] 2012/06/24 23:41:22:	54c9b654@pbx: Media-aware pass-through mode
[7] 2012/06/24 23:41:22:	Call 54c9b654@pbx: Clear last request
[5] 2012/06/24 23:41:22:	BYE Response: Terminate 54c9b654@pbx
[6] 2012/06/24 23:41:24:	Received DTMF 2
[1] 2012/06/24 23:41:35:	UDP: TOS could not be set
[1] 2012/06/24 23:41:35:	Last message repeated 2 times
[5] 2012/06/24 23:41:35:	Identify trunk (IP address/port and domain match) 2
[7] 2012/06/24 23:41:35:	Set packet length to 20
[6] 2012/06/24 23:41:35:	Sending RTP for 6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc to 91.211.35.233:28060, codec not set yet
[5] 2012/06/24 23:41:35:	Domain trunk 0043720005761@pbx.company.com sends call to 269 in domain pbx.company.com
[7] 2012/06/24 23:41:35:	set_codecs: for 6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc codecs "8 0", codec_preference count 3
[1] 2012/06/24 23:41:35:	UDP: TOS could not be set
[1] 2012/06/24 23:41:35:	Last message repeated 2 times
[7] 2012/06/24 23:41:35:	set_codecs: for 4d4fc56f@pbx codecs "", codec_preference count 6
[7] 2012/06/24 23:41:35:	Set packet length to 20
[6] 2012/06/24 23:41:35:	Codec pcma/8000 is chosen for call id 6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc
[6] 2012/06/24 23:41:38:	Sending RTP for 4d4fc56f@pbx to 127.0.0.1:8000, codec not set yet
[7] 2012/06/24 23:41:38:	Call 4d4fc56f@pbx: Clear last INVITE
[6] 2012/06/24 23:41:38:	Codec pcmu/8000 is chosen for call id 4d4fc56f@pbx
[7] 2012/06/24 23:41:38:	Determine pass-through mode after receiving response
[6] 2012/06/24 23:41:38:	Codec pcmu/8000 is chosen for call id 32a2e112@pbx
[7] 2012/06/24 23:41:38:	6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc: RTP pass-through mode
[7] 2012/06/24 23:41:38:	4d4fc56f@pbx: RTP pass-through mode
[7] 2012/06/24 23:41:38:	2a86e7d22fd8dcd42dbe6d795eda699f@sgw2.at.telgo.cc: Media-aware pass-through mode
[6] 2012/06/24 23:41:38:	Different Codecs (local pcma/8000, remote pcmu/8000), callid 6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc, falling back to transcoding
[7] 2012/06/24 23:41:42:	SIP Rx udp:127.0.0.1:35211:
REGISTER sip:localhost;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-3f2e8d8a03560671-1---d8754z-
Max-Forwards: 70
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>
To: "269"<sip:269@localhost;transport=UDP>
From: "269"<sip:269@localhost;transport=UDP>;tag=f4f4a976
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1754 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, X-cisco-serviceuri
User-Agent: Zoiper Communicator 2.05.11136 rev.11135
Authorization: Digest username="269",realm="localhost",nonce="0f66f28d88ab8bec3d51c1e1126ee647",uri="sip:localhost;transport=UDP",response="dead0882ec273b2c909e1be1d3632a49",algorithm=MD5
Allow-Events: presence, kpml
Content-Length: 0

[7] 2012/06/24 23:41:42:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
v: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-3f2e8d8a03560671-1---d8754z-;rport=35211;received=127.0.0.1
f: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
t: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
i: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1754 REGISTER
m: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=28
l: 0

[7] 2012/06/24 23:41:44:	Call 32a2e112@pbx: Clear last request
[5] 2012/06/24 23:41:44:	BYE Response: Terminate 32a2e112@pbx
[6] 2012/06/24 23:41:46:	Received DTMF 0
[6] 2012/06/24 23:41:47:	Received DTMF 8
[7] 2012/06/24 23:42:05:	SIP Rx udp:127.0.0.1:35211:
REGISTER sip:localhost;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-6858c319a1df1e8b-1---d8754z-
Max-Forwards: 70
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>
To: "269"<sip:269@localhost;transport=UDP>
From: "269"<sip:269@localhost;transport=UDP>;tag=f4f4a976
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1755 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, X-cisco-serviceuri
User-Agent: Zoiper Communicator 2.05.11136 rev.11135
Authorization: Digest username="269",realm="localhost",nonce="0f66f28d88ab8bec3d51c1e1126ee647",uri="sip:localhost;transport=UDP",response="dead0882ec273b2c909e1be1d3632a49",algorithm=MD5
Allow-Events: presence, kpml
Content-Length: 0

[7] 2012/06/24 23:42:05:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
v: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-6858c319a1df1e8b-1---d8754z-;rport=35211;received=127.0.0.1
f: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
t: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
i: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1755 REGISTER
m: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=30
l: 0

[1] 2012/06/24 23:42:18:	UDP: TOS could not be set
[1] 2012/06/24 23:42:18:	Last message repeated 2 times
[5] 2012/06/24 23:42:18:	Identify trunk (IP address/port and domain match) 2
[7] 2012/06/24 23:42:18:	Set packet length to 20
[6] 2012/06/24 23:42:18:	Sending RTP for 53cb70c73d7d987173e0d5be4694ae28@sgw2.at.telgo.cc to 91.211.35.233:11206, codec not set yet
[5] 2012/06/24 23:42:18:	Domain trunk 0043720005761@pbx.company.com sends call to 123 in domain pbx.company.com
[7] 2012/06/24 23:42:18:	set_codecs: for 53cb70c73d7d987173e0d5be4694ae28@sgw2.at.telgo.cc codecs "8 0", codec_preference count 3
[7] 2012/06/24 23:42:18:	Set packet length to 20
[6] 2012/06/24 23:42:18:	Codec pcma/8000 is chosen for call id 53cb70c73d7d987173e0d5be4694ae28@sgw2.at.telgo.cc
[6] 2012/06/24 23:42:20:	Received DTMF F
[1] 2012/06/24 23:42:20:	UDP: TOS could not be set
[1] 2012/06/24 23:42:20:	Last message repeated 2 times
[7] 2012/06/24 23:42:20:	set_codecs: for e3a10dbc@pbx codecs "", codec_preference count 6
[6] 2012/06/24 23:42:23:	Sending RTP for e3a10dbc@pbx to 127.0.0.1:8004, codec not set yet
[7] 2012/06/24 23:42:24:	Call e3a10dbc@pbx: Clear last INVITE
[6] 2012/06/24 23:42:24:	Codec pcmu/8000 is chosen for call id e3a10dbc@pbx
[7] 2012/06/24 23:42:24:	Determine pass-through mode after receiving response
[6] 2012/06/24 23:42:24:	Codec pcmu/8000 is chosen for call id 4d4fc56f@pbx
[7] 2012/06/24 23:42:24:	53cb70c73d7d987173e0d5be4694ae28@sgw2.at.telgo.cc: RTP pass-through mode
[7] 2012/06/24 23:42:24:	e3a10dbc@pbx: RTP pass-through mode
[7] 2012/06/24 23:42:24:	6c4c545c1f5b115f40b037da6c0507b0@sgw2.at.telgo.cc: Media-aware pass-through mode
[6] 2012/06/24 23:42:24:	Different Codecs (local pcma/8000, remote pcmu/8000), callid 53cb70c73d7d987173e0d5be4694ae28@sgw2.at.telgo.cc, falling back to transcoding
[7] 2012/06/24 23:42:30:	SIP Rx udp:127.0.0.1:35211:
REGISTER sip:localhost;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-975d23f984ae149d-1---d8754z-
Max-Forwards: 70
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>
To: "269"<sip:269@localhost;transport=UDP>
From: "269"<sip:269@localhost;transport=UDP>;tag=f4f4a976
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1756 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, X-cisco-serviceuri
User-Agent: Zoiper Communicator 2.05.11136 rev.11135
Authorization: Digest username="269",realm="localhost",nonce="0f66f28d88ab8bec3d51c1e1126ee647",uri="sip:localhost;transport=UDP",response="dead0882ec273b2c909e1be1d3632a49",algorithm=MD5
Allow-Events: presence, kpml
Content-Length: 0

[7] 2012/06/24 23:42:30:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
v: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-975d23f984ae149d-1---d8754z-;rport=35211;received=127.0.0.1
f: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
t: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
i: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1756 REGISTER
m: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=28
l: 0

[6] 2012/06/24 23:42:36:	Received DTMF F
[7] 2012/06/24 23:42:38:	Call 4d4fc56f@pbx: Clear last request
[5] 2012/06/24 23:42:38:	BYE Response: Terminate 4d4fc56f@pbx
[6] 2012/06/24 23:42:39:	Received DTMF F
[6] 2012/06/24 23:42:43:	Received DTMF 4
[6] 2012/06/24 23:42:51:	Received DTMF F
[7] 2012/06/24 23:42:53:	SIP Rx udp:127.0.0.1:35211:
REGISTER sip:localhost;transport=UDP SIP/2.0
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-4b54bab4fa2cf7a3-1---d8754z-
Max-Forwards: 70
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>
To: "269"<sip:269@localhost;transport=UDP>
From: "269"<sip:269@localhost;transport=UDP>;tag=f4f4a976
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1757 REGISTER
Expires: 3600
Allow: INVITE, ACK, CANCEL, BYE, NOTIFY, REFER, MESSAGE, OPTIONS, INFO, SUBSCRIBE
Supported: replaces, norefersub, extended-refer, X-cisco-serviceuri
User-Agent: Zoiper Communicator 2.05.11136 rev.11135
Authorization: Digest username="269",realm="localhost",nonce="0f66f28d88ab8bec3d51c1e1126ee647",uri="sip:localhost;transport=UDP",response="dead0882ec273b2c909e1be1d3632a49",algorithm=MD5
Allow-Events: presence, kpml
Content-Length: 0

[7] 2012/06/24 23:42:53:	SIP Tx udp:127.0.0.1:35211:
SIP/2.0 200 Ok
Via: SIP/2.0/UDP 178.189.81.234:38922;branch=z9hG4bK-d8754z-4b54bab4fa2cf7a3-1---d8754z-;rport=35211;received=127.0.0.1
From: "269" <sip:269@localhost;transport=UDP>;tag=f4f4a976
To: "269" <sip:269@localhost;transport=UDP>;tag=1b295e111e
Call-ID: NjhjN2QyMDVkZjBjYjc1MTMzNTAzYzdjZTVlYjM2YTA.
CSeq: 1757 REGISTER
Contact: <sip:269@178.189.81.234:38922;rinstance=89bb46f3c21d0520;transport=UDP>;expires=32
Content-Length: 0

June 23, 2012

Hi,

thank you very much for your fast reply...but unfortunately I have already tried this "feature" with the auto attendant...

Is there another solution? I think the CNG tone is not forwarded correctly by the pbx?

June 23, 2012

Dear Snom-Community,

I have been setting up snomOne free now for about 10 days and I have been playing around with some preferences and features. I have also tested auto attendant and such very nice features...my SIP trunk provider also told me to support all necessary fax codecs (like T.38) which Zoiper and other external fax devices need to support.

Now that I have been trying all the other things, I have decided to test the very last thing...the fax-feature...unfortunately non of my tries worked:

1. I have tried to register a ZoiPer SIP Client as a fax .... not working (I thought because it was a free version)

2. I have tried to send the call to an external fax device ... not working

3. I have tried to send the fax-call to another (knowingly working) fax-machine ... not receiving the fax

How can I finally manage to receive faxes IF my SIP trunk provider guarantees to have T.38 turned on?

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lionfort

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Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

Fax problem (Zoiper, external extension)

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Fax problem (Zoiper, external extension)

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