[some outbound calls not completing]

We have a strange issue where our customer is able to make some outbound calls without issue but other calls fail to even leave the PBX. The phone reports that the number is unavailable and we hear a fast busy signal.

 

Why would most numbers work but others do not?

 

 

[repeated calling]

we have a customer who called us today saying that their hosted snom system on more than one occasion would get stuck in a loop and continue to call out.

 

Example they called a customer of theirs and when the conversation ended the calling party hung up but then reported that they continued to get calls from the user but nobody was there and the phone where the call was coming from the user was not calling.

 

anyone seen any behavior like this?

 

The hosted system we have is running 4.5.1.1107 Zeta Perseids (Win64)