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shigeru

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Posts posted by shigeru

  5. logo load time

    in General Setup

    Posted

    I get this way with Chrome, Safari and IE, well with Chrome I get WebRTP working. So it is kind of universal. And it is still this way with 5.2.2. The very disturbing problem is that the user can hardly see the Home | Help | Logout link on top right. Hope you have it fixed very soon.

     

    Regards,

  6. logo load time

    in General Setup

    Posted

    Hello!

     

    I set the logos and custom banners all over, but I get this on WAC. Could you tell me what is going on?

    blank_wac.png

    
Software-Version:	5.2.1 (Vodia mini PBX)
Build Date:	Mar 4 2014 11:30:31
License Status:	Vodia PBX premium 10 (Vodia mini PBX (xxxxxxxxxxxx)) xxx-xxx-xxx-xxx
License Duration:	Permanent
Additional license information:	 Domains: 1/1, Calls: 0/10, G729A: 5, Extensions: 7/10, Attendants: 1/10, Callingcards: 1/1, Hunt Groups: 4/10, Paging Groups: 1/10, Service Flags: 2/10, IVR Nodes: 0/10, Agent Groups: 1/10, Conference Rooms: 1/10, CO Lines: 0/10, Adhoc Recording, WebRTC support, Fax2Email
Working Directory:	/pbx
MAC Addresses:	xxxxxxxxxxxx xxxxxxxxxxxx
DNS Servers:	127.0.0.1
IPv4 Addresses:	127.0.0.1,x.x.x.x,x.x.x.x
CDR Records:	O=40, T=18, E=40, I=24
Calls:	total: 30/10 current: 0/0
SIP packet statistics:	Tx: 28236 Rx: 28183
Emails:	Successful sent:7 Unsuccessful attempts:83
Available file system space:	94%
Uptime:	23:36:57 Memory=53523K
Number of HTTP sessions:	6 (2 requests)
Domain Statistics:	1 (19 users)

  9. Vodia mini PBX migration

    in General Setup

    Posted

    Hello!

     

    I have been working on the configuration migration from CentOS to Vodia mini PBX. And finally managed to get all the configuration copied over, I think I did it right. But when I hooked one Snom870 with PnP provisioning, it registers, but all the call out will be rejected with the log entry below.

    [2] 19:04:51.388	GENE:	Port 3: Reject call because of too many calls in domain

    The phone says "Service Unavailable" though all trunks are registered for calling out and in. What seems to be the problem here? It has only one phone registered to the PBX, and it is licensed to 10 extensions.

     

    Thanks.

  11. Ringtone problem with snom870 with v.5.1.3

    in snom Phones

    Posted

    Hello!

     

    After updating snomONE to 5.1.3, the PnP provisioned snom870s stopped making a ringtone sound when receiving calls. When I checked Preference settings I find the ringtone provisioned properly. The phone lights and display indicates properly, the phone just does not make any noise when called. Please help.

     

    Thanks.

     

    Below is the content of snom_3xx_phone.xml;

    <?xml version="1.0" encoding="utf-8"?>
<phone-settings>{loop-start 1}
  <user_active idx="{lc}" perm="RW">on</user_active>
  <using_server_managed_dnd idx="{lc}" perm="RW">on</using_server_managed_dnd>
  <user_realname idx="{lc}" perm="RW">{display-name}</user_realname>
  <user_idle_text idx="{lc}" perm="RW">{account}: {display-name}</user_idle_text>
  <user_name idx="{lc}" perm="RW">{account}</user_name>
  <user_pname idx="{lc}" perm="RW">{account}</user_pname>
  <user_host idx="{lc}" perm="RW">{domain}</user_host>
  <user_pass idx="{lc}" perm="RW">{sip-pass}</user_pass>
  <user_mailbox idx="{lc}" perm="RW">{account}</user_mailbox>
  <user_srtp idx="{lc}" perm="RW">on</user_srtp>
  <user_auth_tag idx="{lc}" perm="RW">on</user_auth_tag>
  <user_symmetrical_rtp idx="{lc}" perm="R">off</user_symmetrical_rtp>
  <user_auto_connect idx="{lc}" perm="RW">off</user_auto_connect>
  <user_descr_contact idx="{lc}" perm="RW">off</user_descr_contact>
  <user_xml_screen_url idx="{lc}" perm="RW">{https-url tftp}/snom870-idle-screen-without-image.xml</user_xml_screen_url>
  <user_proxy_require idx="{lc}" perm="RW">buttons-{attribute model}</user_proxy_require>
  <user_outbound idx="{lc}" perm="RW">{outbound-proxy snom_transport}</user_outbound>
  <user_dp_str idx="{lc}" perm="RW">{dialplan snom}</user_dp_str>
  <codec_priority_list idx="{lc}" perm="RW">pcmu,pcma,gsm,g722,g726-32,g729,telephone-event</codec_priority_list>
  <codec_size idx="{lc}" perm="RW">20</codec_size>
  <stun_server idx="{lc}" perm="R"></stun_server>
  <user_dtmf_info idx="{lc}" perm="R">off</user_dtmf_info>
  <user_server_type idx="{lc}" perm="R">pbxnsip</user_server_type>
  <user_subscription_expiry idx="{lc}" perm="R">3600</user_subscription_expiry>
  <stun_binding_interval idx="{lc}" perm="R"></stun_binding_interval>
  <user_dynamic_payload idx="{lc}" perm="R">off</user_dynamic_payload>
  <dfks idx="{lc}" perm="RW">on</dfks>
  <record_missed_calls idx="{lc}" perm="RW">on</record_missed_calls>{loop-end}
  <dkey_snom perm="RW">url {http-url snom}/menu.xml?auth=basic</dkey_snom>
  <dkey_directory perm="RW">keyevent F_DIRECTORY_SEARCH</dkey_directory>
  <dkey_menu perm="RW">keyevent F_MENU</dkey_menu>
  <dkey_record perm="RW">url {http-url snom}/recording.xml?auth=basic</dkey_record>
  <timezone perm="RW">USA</timezone>
  <dnd_on_code perm="RW"> </dnd_on_code>
  <dnd_off_code perm="RW"> </dnd_off_code>
  <utc_offset perm="RW">{tz gmt-offset}</utc_offset>
  <dst perm="RW">{tz dst-snom}</dst>
  <http_user perm="RW">{admin-user}</http_user>
  <http_pass perm="RW">{admin-pass}</http_pass>
{ifn_parm mac}
  <http_client_user perm="RW">{mac}</http_client_user>
  <http_client_pass perm="RW">{mac-hash}</http_client_pass>
{fin_parm mac}
  <with_flash perm="RW">off</with_flash>
  <language perm="RW">{enum extension lang_audio English sp=Espanol de=Deutsch fr=Francais nl=Nederlands ru=Russian dk=Dansk it=Italiano pl=Polski tr=Turkce cn=Chinese}</language>
  <web_language perm="RW">{enum extension lang_web English sp=Espanol de=Deutsch fr=Francais nl=Nederlands ru=Russian dk=Dansk it=Italiano pl=Polski tr=Turkce cn=Chinese}</web_language>
  <tone_scheme perm="RW">{enum domain lang_tones USA au=AUS at=AUT ch=CHN dk=DNK fr=FRA de=GER uk=GBR in=IND it=ITA jp=JPN mx=MEX nl=NLD no=NOR nz=NZL sp=ESP sw=SWE ch=SWI}</tone_scheme>
  <time_24_format perm="RW">{enum extension lang_audio on en=off uk=on}</time_24_format>
  <date_us_format perm="RW">{enum extension lang_audio off en=on uk=on}</date_us_format>
  <cw_dialtone perm="RW">{enum extension lang_audio off de=on}</cw_dialtone> 
  <multicast_listen perm="RW">on</multicast_listen>
  <mc_address idx="1" perm="RW">{multicast-adrport 0}</mc_address>
  <mc_address idx="2" perm="RW">{multicast-adrport 1}</mc_address>
  <mc_address idx="3" perm="RW">{multicast-adrport 2}</mc_address>
  <mc_address idx="4" perm="RW">{multicast-adrport 3}</mc_address>
  <mc_address idx="5" perm="RW">{multicast-adrport 4}</mc_address>
  <mc_address idx="6" perm="RW">{multicast-adrport 5}</mc_address>
  <mc_address idx="7" perm="RW">{multicast-adrport 6}</mc_address>
  <mc_address idx="8" perm="RW">{multicast-adrport 7}</mc_address>
  <mc_address idx="9" perm="RW">{multicast-adrport 8}</mc_address>
  <mc_address idx="10" perm="RW">{multicast-adrport 9}</mc_address>
  <codec_tos perm="RW">{global tos_rtp}</codec_tos>
  <register_http_contact>on</register_http_contact>
  <update_policy perm="RW">auto_update</update_policy>
  <challenge_response perm="RW">off</challenge_response>
  <ntp_server perm="RW">{tz ntp-adr}</ntp_server>
  <block_url_dialing perm="RW">on</block_url_dialing>
  <transfer_on_hangup perm="RW">off</transfer_on_hangup>
  <ignore_security_warning perm="RW">on</ignore_security_warning>
  <answer_after_policy perm="RW">idle</answer_after_policy>
  <aoc_amount_display perm="RW">charged</aoc_amount_display>
  <admin_mode_password>{admin-pin}</admin_mode_password>
  <admin_mode_password_confirm>{admin-pin}</admin_mode_password_confirm>
  <cancel_desktop>on</cancel_desktop>
  <rtcp_xr>voip-metrics stat-summary=loss,dup,jitt</rtcp_xr>
  <auto_connect_indication_tone>off</auto_connect_indication_tone>
  <ldap_lookup_ringing>off</ldap_lookup_ringing>
  <ldap_sort_results>on</ldap_sort_results>
  <ldap_search_filter>(|(sn=%)(gn=%))</ldap_search_filter>
  <ldap_number_filter>(|(telephoneNumber=%)(mobile=%))</ldap_number_filter>
  <ldap_name_attributes>cn sn givenName</ldap_name_attributes>
  <ldap_number_attributes>telephoneNumber mobileTelephoneNumber</ldap_number_attributes>
  <ldap_display_name>%cn</ldap_display_name>
  <ldap_predict_text>off</ldap_predict_text>
  <perform_initial_query_in_ldap_state>on</perform_initial_query_in_ldap_state>
  <ldap_server>{ip-adr}</ldap_server>
  <ldap_port>{ldap-port}</ldap_port>
  <ldap_base>ou=people</ldap_base>
  <ldap_username>{domain}\{account}</ldap_username>
  <ldap_password>{web-pass}</ldap_password>
  <ldap_max_hits>50</ldap_max_hits>
  <xml_notify>on</xml_notify> 
  <allow_rtp_on_mute>on</allow_rtp_on_mute> 
  <phone_name>{account}@{domain}</phone_name>
  <admin_mode perm="">off</admin_mode>
  <attended_transfer_on_ringing>on</attended_transfer_on_ringing>
  <prioritise_pbx_number_lookup>off</prioritise_pbx_number_lookup>
  <led_on perm="RW">ON BUSY IN_A_CALL CALLING IN_A_MEETING URGENT_INTERRUPTIONS_ONLY DND UNAVAILABLE ACTIVE INACTIVE BE_RIGHT_BACK AWAY SEIZED CONNECTED ON_HOLD OFFHOOK RINGBACK I-Am-Ready AVAILABLE I-Am-Busy PhoneHasCall PhoneHasMissedCalls CurrentIdentityHasVoiceMessages PhoneHasVoiceMessages Red.on Green.on Orange.on</led_on>
  <led_blink_slow perm="RW">PARKED HOLDING I-Am-Almost-Ready PhoneHasCallInStateHolding Red.holding Green.holding Orange.holding Red.parked Green.parked Orange.parked</led_blink_slow>
  <led_blink_medium perm="RW">RECORDING MESSAGE Red.recording Green.recording Orange.recording Red.message Green.message Orange.message</led_blink_medium>
  <led_blink_fast perm="RW">RINGING PICKUP PhoneHasCallInStateRinging Red.pickup Green.pickup Orange.pickup</led_blink_fast>
  <led_red perm="RW">BUSY IN_A_CALL CALLING IN_A_MEETING URGENT_INTERRUPTIONS_ONLY HOLDING DND I-Am-Busy Red.on Red.off Red.pickup Red.park Red.message</led_red>
  <led_green perm="RW">AVAILABLE I-Am-Ready I-Am-Almost-Ready Green.on Green.off Green.pickup Green.park Green.message</led_green>
  <led_orange perm="RW">Orange.on Orange.off Orange.pickup Orange.park Orange.message</led_orange>
  <dfks perm="RW">on</dfks>
  <display_method>display_name_number</display_method>
  <ignore_security_warning>on</ignore_security_warning>
  <dim_timer perm="RW">604799</dim_timer>
</phone-settings>

  12. Version 5.1.0 has been released

    in Announcements

    Posted

    Yes, the dialplans.xml contains it all. You can use it definitively as a starting point.

     

    The discussion when the phone should start robot-dialing is as old the SIP standard; the standard simply does not support it and all we are doing is tinkering. This is like having your cell phone dial automatically. And every device does it differently, you can see that in the dialplan.xml. What works best is telling users to take a look at their cell phone and get over it (sorry)...

     

    Hmm... We have been using the +[number] notation for almost all the electronic phone book just to unify and simplify matters. So some users are used to omit the preceding + for domestic numbers when typing, others place the 0 instead of + for every calls. So these kind of changes without explicitly mentioned in the release note potentially cause big hustle. We have configured the PBX Dial Plan to correspond the user input and select the trunk accordingly.

     

    Anyway, the issue has been resolved for now.

  14. Version 5.1.0 has been released

    in Announcements

    Posted

    Oh, yes something has changed. The dial plan also send the call in a "more" canonical format to the PBX. This is because of call redial and the address book. The numbers in the address book are presented without the leading 1 (which makes sense, especially in the age of cell phones), so it is easier to send the number always in the 10-digit format to the PBX. Then the dialplan does not have to deal with a mix of 10- and 11-digit numbers.

     

    Well, what I am looking for is a way to stop snom phones from stripping the 1 in the 11 digit user input. Are you telling me that the new version 5.1.x os snomONE pbx does not have such capability?

  15. Version 5.1.0 has been released

    in Announcements

    Posted

    If you want automatic dialing you need a number in the front. We choose 1, other manufacturers choose 9 (which makes it hard to dial 911). If you don't have the number in from and you have e.g. have an extension 417, how would the PBX otherwise know if you want to dial 417 or 4171234567?

     

    Well, then why is this change at this time from 5.0.x to 5.1.x in provisioning? Also, why the phone have to be provisioned to remove the first digit of user input, anyway? I would like to know what I have to do to stop the phone from eliminating the first digit before forwarding the inquiry to snomONE. We have our dial plan that is heavily relying on the phones not cutting out user input.

     

    Thanks.

  18. PnP Provisioning for 5.0.10a (CentOS64) and snom870-SIP 8.7.3.19

    in General Setup

    Posted

    [/size]

     

    In the accounts or extensions view, you can select the accounts with the check boxes on the left and then "open accounts for MAC-based provisioning" in the select box on the bottom right. Then they can be provisioned without password for the next 10 minutes.

     

    So is this something I should be doing? I do not remember this option being there before.

     

    However doing the mentioned process does not make any difference, though.

     

    I am suspecting something has been changed for PnP Provisioning between 5.0.9 to 5.0.10 and 5.0.10a. Or is it the snom870 firmware 8.7.3.15 to8.7.3.19?

     

    Thanks.

  19. PnP Provisioning for 5.0.10a (CentOS64) and snom870-SIP 8.7.3.19

    in General Setup

    Posted

    I guess you have entered the MAC address into one of the extensions MAC? Also, did you open then extension for provisioning (from the account overview, drop-down on the bottom right)?

     

    Do you still have any files on the html folder or web page modifications (check the webpages folder)?

     

    Yes, I have assigned a MAC address to each of the extension account.

     

    "did you open then extension for provisioning (from the account overview, drop-down on the bottom right)? "

    I am not familiar with this, could you explain further?

     

    For the html folder, do you mean if I have a "html" folder in /usr/local/snomONE ? I do not have the folder named "html" there.

     

    Hope this helps you help me. Thanks.

  20. PnP Provisioning for 5.0.10a (CentOS64) and snom870-SIP 8.7.3.19

    in General Setup

    Posted

    Hello!

     

    I am getting the following log entry when I try to reset the phone by booting while pressing the # key.

     

    [8] 2013/06/14 14:20:54: HTTP: Received request for file snom870.htm from 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: file snom870.htm based on template snom_870.xml is sent to 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: Received request for file snom870-[MAC Address].htm from 192.168.2.155
[7] 2013/06/14 14:20:54: HTTP: Error finding snom870-[MAC Address].htm, Send back 404 Not Found to 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: Received request for file snom_3xx_fw.xml from 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: file snom_3xx_fw.xml based on template snom_3xx_fw.xml is sent to 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: Received request for file snom_3xx_phone-000000000000.xml from 192.168.2.155
[7] 2013/06/14 14:20:54: HTTP: Error finding snom_3xx_phone-000000000000.xml, Send back 404 Not Found to 192.168.2.155
[8] 2013/06/14 14:20:54: HTTP: Received request for file snom_870_buttons-000000000000.xml from 192.168.2.155
[7] 2013/06/14 14:20:54: HTTP: Error finding snom_870_buttons-000000000000.xml, Send back 404 Not Found to 192.168.2.155
[8] 2013/06/14 14:20:55: HTTP: Received request for file snom_web_lang.xml from 192.168.2.155
[8] 2013/06/14 14:20:55: HTTP: file snom_web_lang.xml based on template snom_web_lang.xml is sent to 192.168.2.155
[8] 2013/06/14 14:20:55: HTTP: Received request for file snom_gui_lang.xml from 192.168.2.155
[8] 2013/06/14 14:20:55: HTTP: file snom_gui_lang.xml based on template snom_gui_lang.xml is sent to 192.168.2.155
[8] 2013/06/14 14:20:58: HTTP: Received request for file snom_3xx_fs.xml from 192.168.2.155
[7] 2013/06/14 14:20:58: HTTP: No Auth info in the request: Challenge 192.168.2.155

     

    I have not seen this ones with MAC address suffixed before. It was working fine until I have got 5.0.10. What do I need to do to address this issue?

     

    Thank you.

  22. Springboard Provisioning for 870

    in snom Phones

    Posted

    There are 2 ways to do this,

     

    1. you can type the following URL on your browser

     

    http://your phones IP/dummy.htm?settings=save&idle_icon_01=-1&idle_icon_02=-1&idle_icon_03=-1&idle_icon_04=-1&idle_icon_05=20&idle_icon_06=-1&idle_icon_07=-1&idle_icon_08=-1&idle_icon_09=-1&idle_icon_10=9&idle_icon_11=-1&idle_icon_12=-1&idle_icon_13=-1&idle_icon_14=-1&idle_icon_15=5

     

     

    2. copy paste this string into the customize section----->Template--->pnp----> snom_3xx_phone.xml you will have to be in admin mode, save and reboot the phone.

     

    <idle_icon_01 perm="RW">-1</idle_icon_01>

    <idle_icon_02 perm="RW">-1</idle_icon_02>

    <idle_icon_03 perm="RW">-1</idle_icon_03>

    <idle_icon_04 perm="RW">-1</idle_icon_04>

    <idle_icon_06 perm="RW">-1</idle_icon_06>

    <idle_icon_07 perm="RW">-1</idle_icon_07>

    <idle_icon_08 perm="RW">-1</idle_icon_08>

    <idle_icon_09 perm="RW">-1</idle_icon_09>

    <idle_icon_11 perm="RW">-1</idle_icon_11>

    <idle_icon_12 perm="RW">-1</idle_icon_12>

    <idle_icon_13 perm="RW">-1</idle_icon_13>

    <idle_icon_14 perm="RW">-1</idle_icon_14>

     

     

    screen.jpg

     

    if you wanted to add them back you can replace the -1 with the corresponding numbers example,

     

    <idle_icon_01 perm="RW">1</idle_icon_01>

    <idle_icon_02 perm="RW">2</idle_icon_02>

    <idle_icon_03 perm="RW">3</idle_icon_03>

    <idle_icon_04 perm="RW">4</idle_icon_04>

    <idle_icon_06 perm="RW">5</idle_icon_06>

    <idle_icon_07 perm="RW">6</idle_icon_07>

     

    save and reboot the phone.

     

    This is just experimental, you could also check with the phone guys at forum.snom.com :D

     

    I was suspecting that this is the way, but did not want to blindingly attempt this. So there is no way to set provision for each model at the moment, right. Just checking. Anyway Great, it has got buttons in order, now.

     

    By the way, what parameter do I have to change to prevent from getting a dark screen few seconds after the idle screen kicks in? When the screen dims, it is almost indiscernible to recognize the video image content. Thanks.

  23. Springboard Provisioning for 870

    in snom Phones

    Posted

    I am trying to figure out which template to be customized to implement AutoProvision mentioned in this snom WiKi Category:HowTo:Video_Streaming in particular for the Springboard icons (i.e. steps 6~8). I just do not seem to be able to find the file to edit in Domain Template setting section. Could someone cast a light for me?

     

    Thanks.

     

    I am using the latest firmware 8.7.3.19 on snom870.

     

    Version:	5.0.3 (CentOS64)
Created on:	Dec 14 2012 14:28:41
License Status:	snom ONE free

  24. PnP Buttons not reflected on snom870

    in Extension Setup

    Posted

    I understand, but for now unfortunately you have to use the fixed url.

    If it's a dns entry, as it usually is for a domain, it should not be a big issue.

     

    Rarely will be the case needed, but since you have implemented the code in your template, I thought it would be convenient if it worked in this way also. I hope you would consider implementing this for the future release of snomONE.

     

    Thanks.

  25. PnP Buttons not reflected on snom870

    in Extension Setup

    Posted

    I don't understand.

     

    Why don't you just give the exact url here because this is the final setting from the user and will not be interpreted.

     

    Well, it is a matter of convenience. When some reorganization happens and IP address or FQDN changes, I will not have to make changes here and there if I could use {https-url tftp} and other related codes. Otherwise, every time a network level change is made, a staff has to check snomONE configuration parameters one-by-one.

     

    Hope you understand.

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