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Carl Johnson

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Posts posted by Carl Johnson

  1. Could be mis-configured disconnect settings, most US telco use a loop break to provide the disconnect signal (busy signal as well). See below for known working settings for DTMF and disconnects in about 10 cities around the US (all different telco's).

     

    profile call-progress-tone US_Dialtone

    play 1 1000 350 -13 440 -13

     

    profile call-progress-tone US_Alertingtone

    play 1 1000 440 -19 480 -19

    pause 2 3000

     

    profile call-progress-tone US_Busytone

    play 1 500 480 -24 620 -24

    pause 2 500

     

    profile call-progress-tone US_Releasetone

    play 1 250 480 -24 620 -24

    pause 2 250

     

    profile tone-set default

    map call-progress-tone dial-tone US_Dialtone

    map call-progress-tone ringback-tone US_Alertingtone

    map call-progress-tone busy-tone US_Busytone

    map call-progress-tone release-tone US_Releasetone

    map call-progress-tone congestion-tone US_Busytone

     

    profile tone-set US

    map call-progress-tone dial-tone US_Dialtone

    map call-progress-tone ringback-tone US_Alertingtone

    map call-progress-tone busy-tone US_Busytone

    map call-progress-tone release-tone US_Releasetone

    map call-progress-tone congestion-tone US_Busytone

     

     

    .. Example of Port 3 on a 4114 we have

     

    interface fxo IF_CO3

    route call dest-interface IF_PBXNSIP

    loop-break-duration min 300 max 1500

    disconnect-signal loop-break

    disconnect-signal busy-tone

    ring-number on-caller-id

    mute-dialing

    use profile tone-set US

  2. Does this release resovle issues with VM hanging in mailbox and not sending email?

     

    IE. We use 10 exts as some 100+ VM per day exts and about 2-10% of the items in 3.4.3201 hang in the mailbox and are not (we can tell easily as the VM is set to delete .. howerver email failures are not logged?)

  3. Sure .. here you are (this works with minor mod on any patton SN 411X or SN 452X)

     

    This config takes calls from the SIP interface (IF_SIP bound to GW_SIP .. set the IP of your PBXnSIP box here .. currently 192.168.46.210) and routes to FXO ports (FXO_HUNT) and takes calls from the FXO ports (IF_FX0-3 using US type tones) and sends to the SIP interface (IF_SIP/GW_SIP)

     

    cli version 3.20
    administrator administrator password gTwkMZxcw6rVnPpTNxYkuA== encrypted
    clock local offset -07:00
    dns-client server 192.168.45.203
    webserver port 80 language en
    sntp-client
    sntp-client server primary 192.168.41.20 port 123 version 4
    system hostname rcp-ks-voip-gw2
    
    system
    
     ic voice 0
    low-bitrate-codec g729
    
    profile ppp default
    
    profile call-progress-tone US_Dialtone
     play 1 1000 350 -13 440 -13
    
    profile call-progress-tone US_Alertingtone
     play 1 1000 440 -19 480 -19
     pause 2 3000
    
    profile call-progress-tone US_Busytone
     play 1 500 480 -24 620 -24
     pause 2 500
    
    profile call-progress-tone US_Releasetone
     play 1 250 480 -24 620 -24
     pause 2 250
    
    profile tone-set default
     map call-progress-tone dial-tone US_Dialtone
     map call-progress-tone ringback-tone US_Alertingtone
     map call-progress-tone busy-tone US_Busytone
     map call-progress-tone release-tone US_Releasetone
     map call-progress-tone congestion-tone US_Busytone
    
    profile tone-set US
     map call-progress-tone dial-tone US_Dialtone
     map call-progress-tone ringback-tone US_Alertingtone
     map call-progress-tone busy-tone US_Busytone
     map call-progress-tone release-tone US_Releasetone
     map call-progress-tone congestion-tone US_Busytone
    
    profile voip default
     codec 1 g711alaw64k rx-length 20 tx-length 20
     codec 2 g711ulaw64k rx-length 20 tx-length 20
    
    profile pstn default
     output-gain 2
    
    profile sip default
    
    profile aaa default
     method 1 local
     method 2 none
    
    context ip router
    
     interface eth0
    ipaddress 192.168.46.212 255.255.255.0
    tcp adjust-mss rx mtu
    tcp adjust-mss tx mtu
    
    context ip router
     route 0.0.0.0 0.0.0.0 192.168.46.1 1 traffic-class default
     route 0.0.0.0 0.0.0.0 192.168.46.1 1
    
    context cs switch
     digit-collection timeout 2
    
     interface sip IF_SIP
    bind gateway GW_SIP
    service default
    route call dest-service FXO_Hunt
    remote-party-id calling-party
    
     interface fxo IF_CO1
    route call dest-interface IF_SIP
    loop-break-duration min 300 max 1500
    disconnect-signal loop-break
    disconnect-signal busy-tone
    ring-number on-caller-id
    mute-dialing
    use profile tone-set US
    
     interface fxo IF_CO2
    route call dest-interface IF_SIP
    loop-break-duration min 300 max 1500
    disconnect-signal loop-break
    disconnect-signal busy-tone
    ring-number on-caller-id
    mute-dialing
    use profile tone-set US
    
     interface fxo IF_CO3
    route call dest-interface IF_SIP
    loop-break-duration min 300 max 1500
    disconnect-signal loop-break
    disconnect-signal busy-tone
    ring-number on-caller-id
    mute-dialing
    use profile tone-set US
    
     interface fxo IF_CO4
    route call dest-interface IF_SIP
    loop-break-duration min 300 max 1500
    disconnect-signal loop-break
    disconnect-signal busy-tone
    ring-number on-caller-id
    mute-dialing
    use profile tone-set US
    
     service hunt-group FXO_Hunt
    cyclic
    drop-cause normal-unspecified
    drop-cause no-circuit-channel-available
    drop-cause network-out-of-order
    drop-cause temporary-failure
    drop-cause switching-equipment-congestion
    drop-cause access-info-discarded
    drop-cause circuit-channel-not-available
    drop-cause resources-unavailable
    route call 1 dest-interface IF_CO1
    route call 2 dest-interface IF_CO2
    route call 2 dest-interface IF_CO3
    route call 2 dest-interface IF_CO4
    
    context cs switch
     no shutdown
    
    gateway sip GW_SIP
     bind interface eth0 router
    
     service default
    domain rcp.local
    defaultserver manual 192.168.46.210 5060 loose-router
    session-timer 1600
    
    gateway sip GW_SIP
     no shutdown
    
    port ethernet 0 0
     medium auto
     encapsulation ip
     bind interface eth0 router
    
     vlan 10
    shutdown
    
    port ethernet 0 0
     no shutdown
    
    port fxo 0 0
     use profile fxo us
     caller-id format bell
     encapsulation cc-fxo
     bind interface IF_CO1 switch
     no shutdown
    
    port fxo 0 1
     use profile fxo us
     caller-id format bell
     encapsulation cc-fxo
     bind interface IF_CO2 switch
     no shutdown
    
    port fxo 0 2
     use profile fxo us
     caller-id format bell
     encapsulation cc-fxo
     bind interface IF_CO3 switch
     no shutdown
    
    port fxo 0 3
     use profile fxo us
     caller-id format bell
     encapsulation cc-fxo
     bind interface IF_CO4 switch
     no shutdown

  4. After a recent update to the CS4XX we are now having issues passing through G729 .. what changed and why? The proxy now gives a 488 message to the receiving or sending party .. but the phone and gateway advertise 18 being a codec on the list? Of course this works perfect on my Pro versions of the pbx?

  5. Hi,

     

    I've never used a PRI yet. Have a customer that has a bunch of dialup modems he needs (to dialup to special systems).

    What can work in this senario?

     

    tx

    matt

     

    Consider a Adtran 900 series, they include a PRI<->SIP, SIP<->FXS, PRI<->FXS in one box and work pretty well and very reasonable. This is the IAD many telco's use to provide SIP to PRI service.

  6. For analog, I am without a doubt 100% sold on Patton as the others just cannot be tweaked for all situations (various tone sets) .. but the grandstream gateways do work and work fairly well (especially for the money) .. I have used the others vegastream, mediatrix, and mulitech and they are more hassle than they are worth .. IMO.

     

    For digitial, we have used Adtran, Mediatrix, Patton, and Audiocodes.

    Mediatrix have been the most reliable and make the most sense in the GUI. ($2500 2 port PRI)

    Audiocodes is a complete bearcat and whoever wrote the GUI should be shot and it has no rhyme or reason but they work.

    Patton and Adtran have ok GUI (better than audiocodes) and are cisco like, however the patton is far more configurable than an adtran but the price on an is very right (TA 908e $2000 2 port PRI, Patton $4500 2 PRI)

  7. We have only rolled out 1 customer on it.

     

    I also rolled out a CS410 with a private IP. I used http login and that went without any issue.

     

    I think the problem is the phone is not asking for http://ip/provisioning/mac.cnf I can call that URL from offsite and login and see the proper login information. again when i use tftp is works fine. but thats becasue it is trivial and hands out the http page, which then works.

     

    If this is not the issue, I will PM the login info.

     

    By default, with using just an IP/host when provisioning the Polycom will look for http://IP/mac.cfg .. we had to type in via the keypad the URL http://IP/provisioning and then it at least worked on the applicaiton side .. but not the bootloader as it appears the boot loader will not authenticate when asked.

  8. Okay, this is what I did: I nuked the phone several times with a factory reset, and settings reset. After that, set it up for PnP with HTTP, and username/password set appropriately. It works.

     

    I did not try to downgrade the bootloader. Maybe the older bootloader has the problem that authentication is not supported yet.

     

     

    What bootloader?

  9. We have At&t MPLS (via ACC, much better pricing and exact same service) in 4 sites with QOS, we had Qwest MPLS as well with no issues. The service is very good, we route about 160 concurrent calls over our MPLS during anytime of the day so voice quality is key and we have ZERO issues.

  10. Okay .. so I have come up with what the EXACT issue is here.

     

    On the phone it will provision properly IF the phone has been provisioned ONE time internally inside the network. Otherwise if it is blank file system it will not work as the BOOTROM tries to provision from the URL

     

    http://180@rcp.local:xxxx@X.X.X.X/provisio...004f210d2d7.cfg

     

    and this will not work as the BOOTROM cannot authenticate?? But the SIP app can and does auth properly so it can reprovision the config on a ALREADY working phone correctly but not on a virgin.

     

    ** PLEASE REPAIR THE PBX TO WORK **

     

    Steps to replicate issue.

     

    1) Wipe phone

    2) setup the phone to provision via HTTP with proper user/pass

    3) Phone cannot contact boot server, will fail (pcap shows the GET request from the phone and the pbx returns a 404)

     

    Steps for the phone to provision ..

     

    1) Provision phone INTERNALLY via TFTP

    2) Change the provisioning on the phone to HTTP with proper user/pass

    3) reboot, phone will provide cannot contact boot server but continues to boot

    4) new ext shows and registers

  11. That is all good in assumption but as noted using the URL with /provisioning and exact password/username works but using the URL without the word provisoning as shown in the log will not WORK at all and does NOT prompt for a user/pass .. sounds like a PBX issue. Please contact offline to start a WEBEX so you can see the issue at hand.

     

    Also, after changing back to PNP trust MAC .. it is OK .. and the internal phone will provsion (same LAN).

     

    0326234909|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2

    0326234909|copy |3|00|'http://111%40rcp.local:****@192.168.40.223/0004f20457d6.cfg' from '192.168.40.223'

    0326234909|copy |3|00|Download of '0004f20457d6.cfg' succeeded on attempt 1 (addr 1 of 1)

    0326234909|copy |3|00|'http://111%40rcp.local:****@192.168.40.223/2345-11500-040.sip.ld'

  12. That is all good in assumption but as noted using the URL with /provisioning and exact password/username works but using the URL without the word provisoning as shown in the log will not WORK at all and does NOT prompt for a user/pass .. sounds like a PBX issue. Please contact offline to start a WEBEX so you can see the issue at hand.

  13. Ok .. disabled PNP trust MAC and now the internal phone will not provision over HTTP using a proper user/pass that tests good. Seems something is broken here?

     

    * Replaced actual private IP with LANIP *

     

    0326163952|copy |3|00|'http://111%40rcp.local:****@LANIP/0004f20457d6.cfg' from LANIP

    0326163959|copy |4|00|Download of '0004f20457d6.cfg' FAILED on attempt 1 (addr 1 of 1)

    0326163959|copy |3|00|transport res: 22 respCode 401

    0326163959|copy |3|00|transport error: Curl Error strings have been compiled out.

    0326163959|copy |3|00|transport error buffer: The requested URL returned error: 401.

  14. We removed the pnp.xml file and restarted the service, still no luck, the phone cannot get the MAC config file from the service? This is from a real-world IP to our DMZ real-world IP which should provision using the SIP rewrite, correct?

     

    * changed the realworld IP to the word IP *

     

    0219185249|cfg |3|00|Beginning to provision phone

    0219185249|copy |3|00|'http://180%40rcp.local:****@IP/2345-11402-001.bootrom.ld' from IP

    0219185249|cfg |3|00|Image 2345-11402-001.bootrom.ld has not changed

    0219185249|copy |3|00|buffered_write: transfer Terminated on entry. Return 0

    0219185249|copy |3|00|Download of '2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)

    0219185249|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2

    0219185249|copy |3|00|'http://180%40rcp.local:****@IP/0004f210d648.cfg' from IP

    0219185254|copy |4|00|Download of '0004f210d648.cfg' FAILED on attempt 1 (addr 1 of 1)

     

    I tested this further and it appears to provision properly on the INSIDE, so I would guess this is related to the sip IP rewrite rule change in this version?

  15. We removed the pnp.xml file and restarted the service, still no luck, the phone cannot get the MAC config file from the service? This is from a real-world IP to our DMZ real-world IP which should provision using the SIP rewrite, correct?

     

    * changed the realworld IP to the word IP *

     

    0219185249|cfg |3|00|Beginning to provision phone

    0219185249|copy |3|00|'http://180%40rcp.local:****@IP/2345-11402-001.bootrom.ld' from IP

    0219185249|cfg |3|00|Image 2345-11402-001.bootrom.ld has not changed

    0219185249|copy |3|00|buffered_write: transfer Terminated on entry. Return 0

    0219185249|copy |3|00|Download of '2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 1)

    0219185249|cfg |3|00|Downloaded bootROM is identical to current version 4.1.2

    0219185249|copy |3|00|'http://180%40rcp.local:****@IP/0004f210d648.cfg' from IP

    0219185254|copy |4|00|Download of '0004f210d648.cfg' FAILED on attempt 1 (addr 1 of 1)

  16. As requested a new thread.

     

    We are having issues with 3.3.0.3165 HTTP provisioning.

     

    1) The Polycom phone is setup to use the HTTP, ext user, ext web pass (tested this via web interface .. all works)

    2) The Polycom contacts the server but cannot pull the PNP files as the URL it tries to use DOES not EXIST

     

    0219185255|copy |3|00|'http://180%40rcp.local:****@IP/0004f210d648.cfg' from 'DMZIP'

    0219185300|copy |4|00|Download of '0004f210d648.cfg' FAILED on attempt 1 (addr 1 of 1)

     

    3) I can manually get the PNP files if I specify this URL and the same user/pass .. but this is not the URL the phones will request ..

     

    http://DMZIP/provisioning/0004f210d648.cfg

     

    4) That is NOT the URL being requested by the phone .. why is this broken as the WIKI PNP says it that should all work .. please fix for 3.3.1.

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