[Dial Plan CMC Codes]

Having installed the beta M9 firmware, the problem now seems to have been solved.

 

Many Thanks for you help.

[Dial Plan CMC Codes]

Sorry for the delay in getting back to you, I've been away all week.... thanks for filing the bug report, and for the link to the beta firmware. I'm not in a position to try the beta firmware today, but will give it a try on Monday.

 

Thanks again,

 

Paul

[Dial Plan CMC Codes]

What's the best way of getting this reported to the relevant people in the hope that it does get fixed?

 

Thanks,

 

Paul

[Dial Plan CMC Codes]

Just managed to try this on a snom M3, and it appears to work, so you are correct it is the snom M9 phones.

 

Does the PBX support DTMF via SIP INFO ?

[Dial Plan CMC Codes]

I'm using the snom M9 here... surely this should work?

[Dial Plan CMC Codes]

OK, I've tried it with 4 & 6 digit codes, and "terminate CMC with #", none of which work, the message just keeps getting replayed over and over again.

 

Version: 2011-4.2.0.3981 (Win64)

Under Domain Settings I now have CMC authentication for outbound calls set to 6 digits.

Under Domain Address Book I have an entry set with the extension I'm calling from as the number, and a 6 digit CMC code.

 

Am I correct that the system tries to match the CMC code with the one listed in the address book?

 

Calling from the same extension I've created the CMC code and address book entry for, I just keep getting asked for the access code, over and over even after I've entered it. The auto attendant, alarm clock, call park etc works from this extension, but not the CMC code....

 

any further advice? is there anything I can check in the config file?

 

Thanks,

[Dial Plan CMC Codes]

DTMF works with the auto attendant, voice mail, alarm call, and others. It is just with these CMC codes that it doesn't...

[Dial Plan CMC Codes]

I'm trying to setup CMC codes within a dialplan to secure premium rate and international number dialing, however when dialling these numbers, I either receive the message "Please enter your identification number" or "Please enter your access code" over and over again even after typing the code - it would seem that the PBX isn't recognising this.

 

In the dial plan either "C" or "P" is selected.

Billing Settings / CMC authentication for outbound calls is set to 4 digits.

Under the domain address book, the extension number is listed along with a CMC code.

 

Have I missed something, does this need to be set elsewhere or should the above configuration work?

 

Thanks,

 

Paul