[Failed activating license for Vodia PBX V5]

Dear support,

Thanks a lot for your great help, I tried the latest version 58.0 and license can be activated successfully.

Previously I installed 58.0 version but not sure why http://localhost cannot be open via IE. I tried to change it to Chrome and it works now.

 

Thanks again!

 

Best regards,

Huimin

 

 

 

 

 

 

[Failed activating license for Vodia PBX V5]

Dear team,

 

Thank you for your help in advance and hope you are great today. 

 

I am currently trying to do some tests using Vodia PBX but encountered some issues activating the license. May trouble you to help check the issue together. 

 

I have got a new installed Vodia PBX with version 5.2.3, 64 bit. I put in the license number (free evaluation one) and click on "Submit Query", the "Submit Query" button then greys out and nothing happened. Check further on the logs and I found below info. It seems the client doesn't trust the cert from server 54.84.111.189. I captured a netmon and found server is using Go Daddy certificates. I already imported the certificates but still face the same error. Not sure whether I may miss something here. 

 

Thanks again for your great help and look forward to hearing from you. 

 

Log:

==========

 

 

[5] 16:18:31.991	GENE:	License: Activate license with code 5ZV3RMHY7F0G
[7] 16:18:31.991	WEBC:	https:www.vodia.com: DNS A returned 54.84.111.189
[7] 16:18:31.993	WEBC:	https:www.vodia.com: Connect to 54.84.111.189
[9] 16:18:32.381	WEBC:	https:www.vodia.com: Send request
GET /license?code=5ZV3RMHY7F0G&mac=001DD8BC1F52+204153594EFF+967D20524153&os=Win64 HTTP/1.1 Host: www.vodia.com Content-Length: 0 Accept-Language: en-us User-Agent: Mozilla/4.0 (compatible; PBX)
[9] 16:18:32.382	WEBC:	Initialize TLS connection
[9] 16:18:32.382	TLS:	HTTP 54.84.111.189: send_client_hello(030159da0988da6d69fbe41e86ec037df139e2d0c419dd01d340c476fe58613dabcc000008002f0035000400050100001600000012001000000d7777772e766f6469612e636f6d)
[9] 16:18:32.620	TLS:	HTTP 54.84.111.189: process_server_hello(0301eb52c17147246c9c86db77912ec36999d3eb0853a39473a44d22960af42e29b320281a032ae8d4b0c12a3a7478dc7be6aad0da464a779fe06d5ad2e806cbe2153d002f00000400000000)
[9] 16:18:32.620	TLS:	HTTP 54.84.111.189: [281a032a] process_certificate(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)
[4] 16:18:32.624	TLS:	Certificate could not be verified
[5] 16:18:32.624	TLS:	Certificate for www.vodia.com could not be verified against
[9] 16:18:32.624	TLS:	HTTP 54.84.111.189: [281a032a] send_alert(022e)
[7] 16:18:32.862	WEBC:	https:www.vodia.com: TCP disconnect
[7] 16:18:32.862	WEBC:	https:www.vodia.com: Return code 500
[5] 16:18:32.862	GENE:	License: Received response 500
[7] 16:18:32.862	WEBC:	Closing connection https:www.vodia.com