netbit Systems
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Posts posted by netbit Systems
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On 12/28/2020 at 4:52 PM, OND said:
My system is hosted in Google’s Cloud
What OS do you have it installed on? I was able to get to work on a system that was not hosted on Google platform. So the API is setup correctly. It's now between the OS on the instance or something goofy with Google platform.
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2 minutes ago, OND said:
My system is hosted in Google’s Cloud
Alright we have that in common. Based on everything it seems to be relevant to Google Cloud. As I said the other guy does not have the issue and neither does Vodia that I'm aware of.
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19 minutes ago, OND said:
And I was still never able to get it working. I kinda kicked to the back burner because I wasn’t getting anywhere, but I’d definitely like to get it working for my customers
Where is your system being hosted? I spoke to another guy that has it and he does not have this issue.
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I'm having this same issue hoping to add some input as well as help in getting a resolution.
My System
- Centos
- Vodia 66.0.6
- Hosted on Google Cloud Platform
What I tried:
- The Cloud-speech-to-Text is enabled
- I'm not restricting the API key till I get it working. I do however have it restricted to the Speech service. See below.
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- Reloaded Certificates
- Made sure the API was enabled properly on Vodia system.
Below is a log on the matter
Voicemail transcription not working
in Mailbox
Posted
Sounds good. Mine is a Centos8 (64) instance (I have two instances). The common thread aside from Google Platform is the Linux base. I will also note the system I tried on-prem was also Windows based running 66.0. I believe support is out on that license so I could not try 66.0.7 on it. However I loaded 66.0.7 on the Centos machines with no success. I also reverted to 66.0 per another suggestion but it had the same result. Lastly, I tried to contact Google Platform. It's not very good news. You have to pay extra to receive any kind of support (phone or chat) unless an error was thrown from Google Platform itself. The model is largely for developers and they are the ones to troubleshoot any problems. Based on the information I have gathered the OS is the next best thing to troubleshoot.