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About Rameshkumar

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  1. Rameshkumar

    Agents Overview

    Hi, Any update on this matter?
  2. Rameshkumar

    Call Stuck in Active Calls

    Already tried all those options but noting worked. But this should have a solution. For one user we can't restart whole server. Also after how much time that process will be killed?
  3. Rameshkumar

    Call Stuck in Active Calls

    I know it use to cancel/kill the process, but it's not working. If I click on it it does not do anything and call still appear in active calls.
  4. Rameshkumar

    Call Stuck in Active Calls

    Hi, I am using Vodia version 60. Sometimes call stuck in Active calls while actually it has been disconnected. This cause problem if user is the part of agent group, it considered it busy and can not take calls. How can I kill the process like this without restarting the service?
  5. Rameshkumar

    Agents Overview

    Hi, I am using Vodia version 60. I do not see any overview Agents on a agent group. It shows on version 5. Please advise.
  6. Rameshkumar

    Yealink Phones Provisioning

    I do not want to upgrade at this moment. Is there a way as soon I change the name on extension provisioning should automatically open for 30-60 seconds?
  7. Rameshkumar

    Yealink Phones Provisioning

    If it is why it's not working? Is there a way I can add?
  8. Rameshkumar

    Yealink Phones Provisioning

    Hi All, I am using Vodia 60.0 version. Before Yealink was manufacturing phone with MAC ID's 001565xxxxxx. These phones were sinking with the PBX in real time. Suppose I make a name change on extension on the PBX it replicate on the phone at the same time. Now Yealink manufacturing with MAC ID's 805EC004xxxx. These phones are not sinking with the PBX as 001565xxxxxx MAC range. On 805EC004xxxx range if I need to change name first I need to "Open account for MAC-based provisioning" then change the name and then it will replicate on phone, If I do without open provisioning it does nothing. With 001565xxxxxx range it works perfect without open provisioning. Please advise.
  9. Hi, I am using Vodia 60 version. I am logged in on the pbx web portal via user interface as ext 200. There is a Yealink phone registered as extension 200, I see on user portal three buttons appear while call is connected, DISCONNECT, HOLD and TRANSFER. Disconnect and Hold are working but transfer does not. Please advise.
  10. Rameshkumar

    Restore Backup

    Hi, I am using Vodia 60.0.3 (Win64). I've a domain backup having around 12MB data and 300 accounts/users. When I restore that backup on 60.0.3 server it only shows me 200 accounts/users uploaded. When I restore the same backup on version 5.3.2 it works good. Please advise.