Frank A

thanks for the replies. I spoke with the vendor and they are using broadworks, It seemed to be the issue with broadworks when getting the headers from SNOM. the SBC being a B2BUA passes the headers for the most part so they fixed it. Now on to the next issue with the message waiting indicator not updating when new voicemails are available or when checked the indicator does not show it gone. It updates when I close the bria softphone and start it up again, just does not update while it is loaded. Frank

Hello: I downloaded SNOM Free to try before purchasing the multi tenant version. I have an SBC which this installation sits behind. The only trunk is to this SBC and outbound calls seem to be working fine, but with one destination, the softphone I dial out with goes straight to saying this call cannot be completed at this time. I look at the signalling and it all looks ok. i was wondering if anyone has every seen this issue before. I have a second test environment with FreeSwitch and it dials to the same SBC and it is able to dial out without issues. Any help would be greatly appreciated. thanks Frank