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citytelecom

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Posts posted by citytelecom

  5. How do you set system time

    in General Setup

    Posted

    have you tried connecting as root@{ip}:8722 you usually get connection refused if you get the wrong port.

    I have managed to Putty to the system using port 8722. Do you know what user name and password I should use? I used 'admin' and no password for the

    web interface but this doesnt get me in.

  8. How do you set system time

    in General Setup

    Posted

    I would avoid using *.pool.ntp.org for the time sync. You can instead use any local time server or the ntp.snom.com.

     

    If you can ssh to the soho, you can use the standard linux command(As root, /usr/sbin/ntpdate ntp.snom.com) to sync the time.

    I cannot SSH to the Snomome Soho. When I attempt to do so using Putty I get a 'Connection Refused' alarm.

  10. Snom one Soho cannot get plug and Play working

    in General Setup

    Posted

    The old SoHo units were running a seperate web server, and that one has its own version number. Just log into the PBX and do a software update only on the PBX. If oyu dont have it, you can make a software upgrade on the Linux level, log in using SSH and then cd into /usr/local/snomONE, then download the image, rename it to pbxctrl and restart the system.

    Thank you for replying so quickly. I'm afraid I cannot see how to do a software upgrade on the PBX side and if I try to Putty to the unit I get a 'Connection reused' error alarm.

  12. Snom one Soho cannot get plug and Play working

    in General Setup

    Posted

    Yea, thats a tricky problem. The next wave coming out has that problem solved.

     

    I remember that you need to do something on the /etc/network/interfaces file; and you should use the latest/greatest firmware (4.5 Delta), which also makes sure that you cannot screw the IP configuration up so easily from the web interface. I would suggest to upgrade to that firmware version, then use the web interface to configure the IP address again, which will write the /etc/network/interface file, and after a reboot maybe the problem is solved.

    Hi,

    Thank you very much for coming back to me.

    Can we look at the upgrade first?

    I have upgraded from the Admin page (going to xx.xx.xx.xx:81) and clicking on 'Update' and then 'Start Update'. Nevertheless I think the version is 2.6.12 ( I see this on the left in the menu column near the bottom).

    Is this unit upgradable to 4.5?

    This is a SnomOne Soho standalone unit, it is not installed on a PC.

    Peter

  13. Snom one Soho cannot get plug and Play working

    in General Setup

    Posted

    Using the Snom One soho standalone unit.

    We have on our LAN a Cisco (ESW-520-24P)LAN switch and a Zyxel P-660HN-F1Z.

    I am attempting to use the SIP SUBSCRIBE. multicast method.

    I am using Snom 360 and 370 phones (version 8.7.3.7).

    I am following the manual closely yet the the phones are not autoprovisioning.

    On rebooting the unit I do not see 'Joined Multicast' in the logfile.

  15. Programming buttons

    in Extension Setup

    Posted

    Hi,

    thanks for the link. I am working through it and have noticed that after turning on the SIP.MCAST service and reboot the Snomone,

    I cannot see the 'Joined Multicast' in the logfile. (I turned of all specific events on the logging page and only left 'Log TFTP and PnP events' on)

    I am using a permanent evaluation licence, does this allow multicast?

    Peter

  16. Programming buttons

    in Extension Setup

    Posted

    Hi,

    Thanks for replying to my query.

    I am having a problem with plug and play.

     

    I entered the Snom360 MAC in the 'Bind to MAC address' field for the account.

    I turned on the SIP.MCAST facility and reset the Snom one.

    I then reset my Snom360. The phone came back to life OK and still works but it did not download the button settings.

    NB I attempting to use the SIP Subscribe multicast method.

    (The phone is running on 8.7.3.7)

     

    Can you see where I am going wrong?

     

    Peter

  18. Programming buttons

    in Extension Setup

    Posted

    I am attempting to program buttons on a Snom One extension. I am using a Snom360.

    I go to Accounts, click on the Account I wish to work on, then I click on 'Buttons'.

    From 'Configuration Profile' I have tried '12 buttons' and 'Extension Specific profile'.

    I select a key, lets say '5', choose 'BLF' as 'Type' and in parameter put in an extension number.

    I save and then, to be sure, reset the phone.

    But the key simply doesn't take.

    Am I missing something?

    Peter

  21. Unable to set up IP Authenticated SIP

    in Trunk Setup

    Posted

    Hi,

    I am attempting to set up IP Authenticated SIPs on the Snom One.

    The Snom One is installed on a LAN with an internal IP address, it has a NAT'd static external address and it is this address to which the SIP authenticates.

    I am unable to make an O/G call. This is because the the internal IP is appearing in the header as can be seen from the INVITE:

    INVITE sip:902083279088@10.0.0.251;user=phone SIP/2.0

     

    10.0.0.251 is the internal address.

     

    Can anyone help?

     

    Peter Baker

  23. Registering an external extension

    in Extension Setup

    Posted

    I have successfully set up a SnomOne Soho and a number of extensions. My next step is to try registering an extension

    across the internet (at my home for example). I have read over the manual carefully but it does not appear clear to me how to do this.

    Would someone be able to provide straight forward guide on how to do this?

    I am using Snom 360 phones.

  24. Auto provisioning Issue

    in Extension Setup

    Posted

    Hi Steve B, thank you for your post.

    I did check the router and whilst this was not the issue it did

    prompt me to look in that direction.

    Consequently I looked at my managed LAN switch (Cisco ESW)and whilst the setting

    I had ('Other') I expected to be open for all uses, it clearly was not, as when I changed

    this to 'IP Phone Desktop', the auto provisioning worked.

    Thank you again for your assistance.

  25. Auto provisioning Issue

    in Extension Setup

    Posted

    Thank you for helping me with this.

    This is not Snom One plus. It is Snom One Soho.

    I turned on the SIP Events and all the SIP logging options (I turned all other logging options off.

    Log levels I have set to 8)and plugged in 2 of my Snom phones.

    The log was blank.

    So I guess that the multicast is not being received.

    Is it the phones that send out the multicast?

    Should the phones have any values set previous to connection?

    The phones are on version 8.4.31 and 32.

    Before connecting the phones I reset all values to default.

    NB Phones and Snom One are on the same LAN.

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