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roy

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Posts posted by roy

  1. how to have specific trunk access using netborder express

    in Trunk Setup

    Posted

    Yes sir,

     

    I have updated the snom one plus to the latest version 4.5 but still the co lines cannot be edited.

     

    that's why i raised it here. maybe the update process is not finished

    but how are we supposed to know that the pbx finished downloading the updates? there is no indication or a progress bar or download percentage that are visible during the update process. i just followed the snom one wiki that states there that the download should be finished by more then 30 minutes. i restarted the pbx after 2 hours of downloading.i don't know if it actually updated all the files it needed. but the status page tells me that the version now is 4.5

     

    and then, co lines still cannot be edited.

     

    anyway, is there any other way possible (a work around)that i can do to make the pbx do what the client is needing? like the specific trunk port access of the sangoma card.

     

    the sangoma card has a model of A200 with 4 fxo ports..

     

     

     

     

    First, you should be running 4.5.0.1075 version for you to edit the CO lines on the domain accounts page.

     

    If you just follow the instructions step by step (starting with creating a trunk on the PBX, not on the NBE), then you will see the CO-Lines.

    Not sure what NBE card you have there, but you really do not need to create 4 trunks if it is a 4 port analog card. You just create 1 trunk and create 4 co-lines.

  2. how to obtain activation code for snom one plus which have a missing snom one book

    in snomONE Plus

    Posted

    Hi,

     

     

    Our distributor emailed us the license for snom one plus

     

    but the problem is when i try to input the 12 digit license code, then clicking save and then going to the status page,

     

    nothing happens, the pbx is still just unlicensed..

     

    though the pbx can reach the internet because when i use its network utilities under the server console, the pbx can

     

    ping external addresses...

     

     

    what maybe is the cause of this?

     

     

    thank you

  4. how to have specific trunk access using netborder express

    in Trunk Setup

    Posted

    Hi

     

    I have been following the guide in this link

    http://wiki.snomone.com/index.php?title=Outbound_Calling_with_Shared_Lines

     

    but i can't finish the required settings because i cannot find the co line settings webpage link inside the snom one plus.

     

    i have now updated the pbx to version 4.5.

     

    my goal is to make an outbound call using the trunk of your choice.

     

    for example, trunk1 is connected to port2, trunk2 to port2, trunk3 to port3, trunk4 to port4.

     

    the user wishes to make an outbound call using port 4.

     

    what will be the needed configuration in snom one plus so that the pbx can directly access the port 4 of the sangoma card?

     

    in other pbx systems, we dial an access code similar to that of the star codes in snom one.

     

    example: in other pbx, the user tries to directly access trunk4 which is in the port4 so therefore the user will dial *9043055942

     

    note: *9 = access code (star code)

    04 = pbx trunk port number

    3055942 = telephone number

     

    thank you...

  5. snom one plus auto provisioning not working

    in snomONE Plus

    Posted

    Hi All

     

    Auto provisioning of snom one plus is not working as compared to the windows version of it.

     

    Snom one plus cannot detect the presence of a snom phone but the windows version of its software is able to provide the necessary provisioning configuration.

     

    I have followed the steps on the snom one wiki on how to setup the auto provisioning of snom one using the snom one plug and play tutorial

     

    based on the tutorial, i have found some parameters missing on the snom one plus plug and play settings which maybe i am thinking that it may be the cause

     

    of the auto provisioning (plug and play feature) not to work..

     

     

     

    thank you so much

  8. Auto Attendant not detecting digit input from an incoming trunk call via sangoma a200 netborder express

    in Auto Attendant Setup

    Posted

    Hi all,

     

    i am new here and also the snom one pbx is new to me...

     

    i have installed a snom one pbx system inside windows with sangoma a200 4 port netborder express.

     

    the problem i am encountering now is that when an incoming trunk call is received by snom one's auto attendant via sangoma a200

     

    and it requests the caller to dial an extension number, the auto attendant does not acknowledge the input digits

     

    it only loops its message and nothing happens...

     

    but when the send to extension is set to a voip phone, the call is established and there is no problem.

     

    what would may be the cause of the problem?

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