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theinzen

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Posts posted by theinzen

  2. Can't pickup parked calls.

    in Embedded

    Posted

    What timing! It looks like the same day I downloaded the previous update (13th), a new version was released. I have now upgraded to 2.1.2.2292 but this didn't fix it.

     

    Resetting the appliance to factory defaults did fix it. I must have changed something I wasn't supposed to.

  3. Can't pickup parked calls.

    in Embedded

    Posted

    I can park the call using *85, but when I try to pick it up using *86 I get "This Feature is not available at this time". I'm running v2.1.1.2211 (Linux). I can get it to work on my Windows based box but after comparing settings I can't see that I'm missing anything. Any suggestions?

     

    thanks

  4. Where is the TFTP directory

    in Embedded

    Posted

    I need to copy some files to the tftp server for my Polycom phones but can't find the tftp directory. In training I was told /pbx/tftp but there is no such directory. Do I need to create it?

     

     

    Answering my own question here, it looks like I do in fact have to just create the directory myself and put the files in there.

  6. BLF

    in Polycom Phones

    Posted

    This problem might be related to the transport layer. UDP packets get fragmented when they get too big (around 1500 bytes). I remember switching to TCP or TLS solved the problem.

    I don't suppose there's any chance you could elaborate on how to do what you mentioned. I can't seem to find anyplace to tinker with the settings you mentioned.

     

    thanks

  7. BLF

    in Polycom Phones

    Posted

    No, there is a setting called "List of extensions to watch" (see http://wiki.pbxnsip.com/index.php/Prepare_..._Plug_and_Play).

     

     

    I have a 601 with the attendant console. It's running sip version 2.1.2.0078 and I can only add 10 extensions under the "list of extensions to watch". the * doesn't work. I've reset the local settings, formatted the phone, etc. Once I add the 11th extension to watch, none of them appear. It doesn't matter how many Lines I have configured under the registration tab. Any suggestions?

  8. buttons

    in General Setup

    Posted

    I tried using the "watch the calls of the following extensions" and "watch the presence of the following extensions" fields on the general tab of the extension of my polycom 601 and I'm not seeing anything other than the 601's own extension on it's buttons. Is there something I'm missing?

  9. buttons

    in General Setup

    Posted

    Yes. Other vendors are welcome to join the team of easy and fast button updates!

     

     

    Is there a way to manually configure the buttons on a Polycom (specifically a 14 button attendant console) by hand editing the xml files on the server?

     

    If so, could you give me some advice on how to get started (which files to edit and where to put them)?

     

     

     

    Thanks, Tim

  10. bandwidth.com

    in Trunk Setup

    Posted

    I just purchased a SIP trunk from bandwidth.com but the setup is fighting me. Has anyone setup their service with pbxnsip before? I'm using the appliance.

     

    Thanks

     

     

     

    OK, I see now that the IP can't be natted. Still the same, if anyone has setup bandwidth.com on a pbxnsip machine before I'd appreciate it if you could let me know how you set it up.

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