andrewgroup
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Posts posted by andrewgroup
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I've found a nice easy to use XML editor at http://pollo.sourceforge.net/ requires only the addition of java to a windows machine. With it I've added the following entry for the PBX. I placed it as the very first item. Now knowing that hidden files exists, how many more exist?
<pbx-config>
<dtmf_gain>512</dtmf_gain>
<log_level>9</log_level>
now with 2.1.6.2442 (Win32) running the results are;
dialing from a POTS land line the log entries are
[9] 2008/02/10 15:02:20: DTMF: Power: 65 4 1 2 1 91 5 1 0
[9] 2008/02/10 15:02:20: DTMF: Power: 227 14 0 2 2 307 5 1 1
[6] 2008/02/10 15:02:20: Received DTMF 1
[8] 2008/02/10 15:02:20: Play audio_en/aa_say_extension.wav recordings/name1.wav
the DTMF 1 is the last of a three digit extension and it worked fine
now for the Sprint Cell Phone test.....and the results are......Voila' DTMF detection worked and the logs are
[9] 2008/02/10 15:05:36: DTMF: Power: 0 0 2 0 2 2 0 0 0
[9] 2008/02/10 15:05:37: DTMF: Power: 37 1 0 2 2 38 2 0 0
[9] 2008/02/10 15:05:37: DTMF: Power: 93 6 0 1 0 91 2 1 1
[9] 2008/02/10 15:05:37: DTMF: Power: 95 5 0 0 2 93 2 0 0
[6] 2008/02/10 15:05:37: Received DTMF 1
[8] 2008/02/10 15:05:37: Play audio_en/aa_say_extension.wav recordings/name1.wav
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Yes, that link should do the trick. You can use for example notepad to edit the file. First check if the file now contains the setting, then if that is the case you don't have to edit it.
I logged onto the box with admin, I executed the link, the entry is not in the file as far as I can tell. Open the file with IE and search fot dtmf or gain on the page and no results except for a show gain setting. Using notepad doesn't give me the confidence that I'd do the manual edit correctly as it displays on a very compressed format. Any recommended small footprint tools to edit this file would be recommended.
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It is in the Global Configuration File, http://wiki.pbxnsip.com/index.php/Global_Configuration_File. Yes, it is invisible - in this case for a good reason!
Then the following should create the necessary entry?
http://localhost/reg_status.htm?save=save&dtmf_gain=512
execute this command after logging into the web interface? if so, it did not create an entry for the dtmf_gain setting...
What common editor would you recommend not to clobber the utf format settings?
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global setting with the name dtmf_gain. The default is 256, which means factor 1. 512 would be factor 2 and so on.
I searched the entire interface looking for this setting, did I miss it somewhere?
Status does shows the new beta version.
I see no new setting on the admin settings screen and or it's 12:00 midnight, and I can't see it.
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We have inband DTMF issues as well. We cant get DTMF from CDMA cell phones.
More details
From Sprint Cell Phone. It's acting as if isn't even seeing the touch tones. Revert back to 2.0.3.1715 (Win32) and all is OK....
[9] 2008/02/09 16:24:33: DTMF: Power: 0 0 0 0 0 0 1 0 0
[9] 2008/02/09 16:24:33: DTMF: Power: 0 2 0 0 0 2 0 0 0
[9] 2008/02/09 16:24:33: DTMF: Power: 0 0 0 0 0 0 0 0 0
[9] 2008/02/09 16:24:33: Last message repeated 5 times
[9] 2008/02/09 16:24:33: DTMF: Power: 2 0 0 0 0 0 1 0 0
[9] 2008/02/09 16:24:33: DTMF: Power: 0 0 0 0 0 0 0 0 0
[9] 2008/02/09 16:24:33: DTMF: Power: 0 0 0 0 0 0 0 1 1
[9] 2008/02/09 16:24:33: DTMF: Power: 0 0 2 0 0 0 0 0 1
From Land Lines V2.1.6 beta worked Fine. Here are the level 9 Media logs at or near when I entered the final extension digit and account greeting was played.
[9] 2008/02/09 16:28:20: DTMF: Power: 0 0 0 2 0 0 0 0 0
[9] 2008/02/09 16:28:20: Last message repeated 2 times
[9] 2008/02/09 16:28:20: DTMF: Power: 0 0 0 0 0 0 1 0 0
[9] 2008/02/09 16:28:20: DTMF: Power: 53 2 2 2 2 71 1 1 0
[9] 2008/02/09 16:28:20: DTMF: Power: 60 4 0 0 0 80 1 0 0
[6] 2008/02/09 16:28:20: Received DTMF 1
[8] 2008/02/09 16:28:20: Play audio_en/aa_say_extension.wav recordings/name1.wav
NexSIP posts similar troubles as Sprint is CDMA I think, but if the Sprint is working with V 2.0.3.1715 how would that be affecting V 2.1.6 10 seconds later after swapping pbxctrl?
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We have an internal discussion on this. After a attended transfer it is not clear what duration should be shown. It could be that we change the currently policy and show only the duration after the attended transfer. It seems that this is what the good old systems were doing.
Duplicating older systems seems a bad decision. Who say's clients were ever happy with that?
Create and entry for the first call, and when the attended transfer ends or transfers again make and entry with the original Caller ID, the new Extension and Add a T to indicate it was a transfer or the source extension.
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With 2.0.3.1715 (Win32) and log level 9 Media we see
8] 2008/02/07 12:49:15: Play recordings/att6.wav space20
[6] 2008/02/07 12:49:19: Received DTMF 2
[6] 2008/02/07 12:49:20: Received DTMF 0
[6] 2008/02/07 12:49:20: Received DTMF 1
Switching DTMF inband off we see no logging events?
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On log level 9 (media) there is a way to see what the inband DTMF detector is doing. You can use this to see if there s a problem with the power levels for DTMF.
You should see something like "DTMF: Power: 122 34 322 343 535 345".
Our ISP has provided the following commentary.
We have it set up for auto negotiate for inband / outband but we find that other voip networks do not understand "auto" in the dtmf world. Wireless is a big issue since most carriers have moved to using voip for nearly 100% of their backhaul. we error toward inband; but we can tell you that you might still have an issue on 1 out of 100 calls requiring dtmf - we find this to be the case with large queue systems like an fed ex / ups. Their older systems do not handle the inband very well.
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When reading call logs SEE below. All incoming calls pass through account 980 then to receptionist... Calls are transferred to extensions... How do we trace the call path through the system?
2/6/2008 8:27:19 6665554675 localhost 980 localhost - 0 01:16
Does the time shown on this entry represent the total time the caller spent including the time spent talking to an extension?
Does another Call Entry exist for the extension that was called? If were both of these entries created when the transferred extension hung up the call?
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No we are still struggling with other bulls*** like callback.
Sorry to hear that, but we are constantly being plagued by a few clients that decide at the last moment, Gee were gonna stay open late, or close early. In each case, they say something obvious like, "Our other phone system had a night button." We either educate everyone about the technical limitations, create great documentation and grant some flunky on the staff of the client ADMIN rights to modify flags, (assuming they have a computer and it actually works, or simply do it for them and continue to make excuses as to why we can't give them a night button to override the scheduled settings. We simply see no creative way to give them what they want. Have we overlooked the obvious in this regards?
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Installed, 1 successful phone call down and will report back/
Pulled 2.1.6 and posted a new topic for DTMF troubles with incoming calls from Cell Phones. see new post..
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2.1.5 and 2.1.6 fails DTMF detection calling from Cell Phones with Inband DTMF set to ON or OFF. Land line callers appear to work O.K. with on settings
2.0.3.1715 (Win32) with set to on works fine with our ITSP, OFF fails as above.
2.1.5 with an Epygi PRI E1 gateway is working fine with this set to OFF
How might we isolate or improve on this detection?
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That's the way I would want it to/expect it to behave. Maybe I'm strange
I agree, but does something like this now work in the sneek 2.1.6?
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Well the problem is that when you call after hours to turn it on again then the PBX would wait until the next morning...
Did anything related to this get into the sneak-peek 2.1.6?
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If you want to receive a CDR email after each call, that feature is in 2.1.6 available.
Where is this option in 2.1.6? (an automatic receipt)
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For those who can give the latest and the greatest a shot:
Installed, 1 successful phone call down and will report back/
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trying to get up to speed on autoprovisioning with SNOMs. With the new black cs410, we'd like to have the phones autoprovision the FX1 thru FX4 to show on the phones as Lines 1 through 4 on the left top column of lamps. How do we get started on this?
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Done bashing? PBXnSIP has proven itself in far to many installations and like anything, is dependent on skilled installers.
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Being in the service business, having an option for extensions to have an auto-reciept sent after each call would be nice.
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Can you post what new features and fixes are in store for 2.1.6?
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I strongly beleive there will be a Beta Test Release available around the end of January 2008.
Please include us.
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Today our PBX crashes (2.1.5.2357 (Win32)).
Did you ever resolve this issue? We've ran since it's release on a very busy 45 extension full PRI (500+ daily call average) equipped WIN install of this release with no troubles.
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My suggestion is to use DNS SRV - if you can. The ratio of gains compared to efforts is greater than one. DNS A is just a dirty workaround with many problems.
This thread and the recommendations comtained within would be perfect for a Best Practices on the use of DNS SRV records from.
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I'd have thought the way to do it would be that you can dial and change the state whenever, but the next time the off/on boundry is passed it goes off or on according to the schedule.
That's the way my central heating works anyway
Agreed, come the next scheduled time it resumes. Plus the receptionist in many cases has no PC, nor would we want to provide admin rights to the domain to a user. Maybe the service flag account should have a WEB access? Access a Simple WEB PAGE with password prompt, show name of service flag, hit set or reset button.
DTMF In vs. Out
in General Setup
Posted
What do these values represent?
Do you have a target value in mind?
I think I could tell the difference in DTMF tone volume as I was entering the 3 digit extension numbers.