Northern
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Posts posted by Northern
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We'll do upgrades for snom ONE mini or SoHo customers who paid for the device. But because now a separate company, snom ONE does not get any cross-subsidies for selling snom phones, and consequently free upgrades from free V4 to V5 "ten" is not possible.
I don't want to be purchasing my products from different company's, that was the point of going with Snom in the first place.
You keep using the word Free, our hardware was not free. Stop implying that we are getting something for nothing.
There is an old proverb that applies here; 50% Something is better than 100% of nothing. Right now you are getting nothing and loosing customers who would transition into the larger products as their business and needs grow.
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For example, we also had to purchase a license to upgrade the Apple Mac mini to snow leopard, and we have to pay for Adobe software upgrades. snom ONE also needs to make some money, even if the scale is for sure much smaller than the companies mentioned before.
Yes, this is true however you did not need to pay full price for the new OS.
We offer upgrades to version 5 at 50 % discount if the previous version was a paid version. Offering 50 % discount from free versions is unfortunately not feasible as it would obviously open a simple path to save 50 % on any version 5 purchase. If you have an idea how we can verify that the upgrade from free to V5 comes from a SoHo/mini, we are definitively open for that.
I would suggest using the hardware serial number.
For future versions of the SoHo and Mini you can give them a license number with the unit that you can then use for upgrade paths.
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Ahhm, how can you feel ripped off with something that you got for free? Nobody takes it away BTW, you can continue to use the license.
Last I checked the SoHo was not "Free".
I feel ripped off because the SoHo is marketed as a full pbx and now it isn't.
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Yes. The ten extension model was fine under the premise that at least eight of them were snom and the snom phone revenue would cover the cost for the PBX.
My Phones are Snom...
Under the new license scheme, it does not matter any more what phone type you are actually using (snom still preferred
)Have to say I am now getting angry... and feeling very ripped off and lied to.
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Have gotton the SnomONE SoHo upgraded to version 5. Very surprised to find that the free license only supports 5 extensions now and not 10? Is there a different license sku for the SoHo?
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Thank you for getting this working.
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We were actually so far under the impression that there was no difference between SoHo and mini... But because we did a fresh install on the tool chain, it seems that that broke the backward compatibility on the SoHo. Looks like we have to dig the SoHo out again and make another image there.
Do we have a time frame on this? My business is without a phone system now.
I am very unimpressed with your assumption, you should know your products and test them before releasing the update. Very Unprofessional.
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If you have a mini, maybe you can just copy the lib files over to the Soho. If it all does not help it seems we have to compile the executable again on the old Soho platform.
I only have the the snom ONE SoHo.
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I then restarted snomONE (i.e. not the server). Now, my remote phone does not register and I can not access the PBX web login page, neither remotely or on the LAN. The weird part is, however, that I am able to access the admin section of the SoHo via x.x.x.x:81. I'm also still able to SSH. While in the working directory, I ran ./pbxctrl --version and the system's response was: ./pbxctrl: /usr/lib/libstdc++.so.6: version `CXXABI_ARM_1.3.3' not found (required by ./pbxctrl)
I have the exact same issue with the snom SoHo.
Version 5
in Announcements
Posted
Thank you for the upgrade Path. This is all I wanted and am greatful for it.