[4.1.0.4013 (Linux) intercom not working]

The reply on July 1 has the ringtone file attached. The problem is the file was missing.

 

I know the file is there, but the thing is where I should upload it. I don't have an html folder in my pbxnsip install directory. Should I create this directory/folder and upload the file there? Was this directory missing on your server too? Please confirm.

[4.1.0.4013 (Linux) intercom not working]

Ok. The ringtones.xml was missing 'intercom' section for Linksys (and Aastra - someone else had similar issue). Even though the issue is resolved outside the forum, I am posting the new ringtones.xml file here for others to use, if they have similar problems. Whoever wants to use this file, you need to copy it to "<pbx install dir>/html" folder and restart the PBX.

 

Hello,

I am actually experiencing the same problem initiating intercom and paging services on Grandstream GXP 2020 phones. The intercom feature code does work, but extension/phone doesn't auto answer, it only rings. Same is happening with the paging group extension.

 

I need to know what changes I should make in the ringtones.xml file for these phones to be able to auto answer if someone uses intercom feature code or paging group extension.

 

Also I can't seem to find the ringtones.xml file on my server. Where it should be located? I'm using pbxnsip Centos version.

 

I would appreciate if someone can help me with this issue.