Jump to content

BigBrother

Members
 View Profile  See their activity

  • Posts

    14

  • Joined

  • Last visited

 Content Type 

Posts posted by BigBrother

  2. Various Issues with our new setup

    in General Setup

    Posted

    Issues still continue...

     

    Can't get BLF to work. Used the button settings in the domain and nothing.

     

    Snom 821 when I dial a number I do not hear the DTMF of the digits being dialed. Just silence but the call is dialed.

     

     

    Anyone?

     

    DTMF playback issue can just be because of the tone scheme in use for 821. Some European schemes do not echo DTMF on dialing while GB and US do. Check your provisioning file.

     

    For the audio problem, one can't make a lot from the details. Just do one test on an 870 with the latest beta FW 8.4.22 to see if anything changes at all: http://wiki.snom.com/Firmware/V8/Beta

  3. Web Interface phone

    in Web Interface

    Posted

    I am using the values from <prov_user> and <prov_pass> from the only xml under the domain directory. Any other thoughts?

     

    If you can trace 'http_user' & 'http_pass' in the xml file, that'd be the one you should use for login. Factory reset will clear them and allow unrestricted access.

  4. flag as idle_icon on snom 870 springboard

    in snom Phones

    Posted

    i hear u, but u understand it would be amazing to have this on the spring board.

    like u have apps on your iphone.

     

    the virtual button understood to represent the lines.

     

    telling my clients to go there to toggle service flags always seems to be odd.

     

     

    It is an interesting idea. Have a look at http://wiki.snom.com/Category:Setting:snom870. You'll find links to the 15 icons/tiles/buttons e.g. dkey_touch_idle_regs etc that can be reconfigured like you'd any other programmable key on the phone. Customizing the look and feel i.e. images for icons can also be done (e.g. to change the dnd icon to be replaced by your pic). I guess you probably already know that. Though this can be done through provisioning and not via web interface. That's where pbx comes in handy :) One can provide an action url context and url that can remotely be sent from pbx to be saved on the phone (i.e. change action event in real time like your service flag idea).

     

    Admittedly, snom is not the best when it comes to documentation so this whole exercise is not very user friendly. On the other hand, it's intended for a fairly advanced use case I guess.

  6. snom 870

    in snom Phones

    Posted

    Hi reco: that's a bit strange. I've had the same problem but it works fine for me on 8.4.16. Can you give some detailed explanation of the scenario you've observed? Is it linked to a particular codec by any chance?

  10. Sending IM from pbxnsip

    in snom Phones

    Posted

    From the PBX, there is no possiblity to clear the screen... Maybe try pressing cancel a few times on the phone.

     

    Turn on the setting 'cancel_desktop', found under 'Clear Desktop Message on Cancel' on Advanced/Behavior/Keys page of your phone's web interface. Afterwards, pressing cancel should clear the annoying message! Hope that helps....

  11. Action URL

    in snom Phones

    Posted

    Line key numbers i.e. P1, P2 etc are not supported as action url arguments. However you might be able to get more information through $local, $remote, $active_url, $active_user, $active_host and $call-id. Specially call-id can be helpful to identify each unique call.

     

     

    Hello:

     

    I am using the following Action URL:

     

    http://192.168.1.44/snomURL.aspx?ln=$...status=incoming

     

    a) The issue is that when I get more then one calls at the same time I have no way of knowing which button (P1-P12) the call is on. The "active_line" always shows 1 since I only have one identidy on the telephone.

    B) The other issue is I would like to get caller/called name, not just number. It does show up on the phone display.

    c) I also want to know if I can get the same information on calls that might appear on an addon module (buttons P13-Pxx).

     

    Thanks.

  12. 2 calls on hold get conferenced

    in snom Phones

    Posted

    Hi,

     

    The problem could be picking up the right transfer destination. snom recently cleaned up that list and from v7.1.33 onwards, explicit selection of transfer destination (old call or a new one) is more user friendly. I'd recommend upgrading to that version whenever you can get your hands on it.

     

    Cheers,

     

    Snom 360 7.30

    If they have 2 calls on hold and try to pick 1 up and transfer them to another extension, the 2 callers get conferenced, and the user gets knocked out of the call.

     

    call join on xfer is set to off on the phone.

  14. VERY BASIC FEATURE REQUEST

    in General Setup

    Posted

    Try this on PBXnSIP with SNOM 320 or 360 phones, accept an inbound call. place that caller on hold. Answer another inbound caller - simply hang up on the second caller and see what you get. My guess is the two callers are now talking to one another. (Two upset clients can have a real hay day talking about your phone system. So until we can deliver that fix to several clients we are strategically avoiding making any promises and wasting ours and their times when we aren't resolving any of the bigger problems. Oh, and you can turn the advanced snom setting Call join on Xfer (2 calls): on or off, it really doesn't matter.

     

    Cheers.

     

    Just to comment on the above mentioned scenario, this behavior I think is configurable. Turn off the setting 'Transfer on Onhook' (yeah, yeah, I know: another one of those advanced snom settings).

    http://wiki.snom.com/Settings/transfer_on_hangup

     

    Regards,

    Adam Smith

×
×
  • Create New...