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Stefano Trentini

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About Stefano Trentini

  • Birthday 07/17/1990

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  • Gender
    Male
  • Location
    Trento, Italy

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  1. ????????? I think it is absolutely lack the ability to perform a configuration backup via web interface!!! in the event of server failure, you lose everything, that isn't a good thing...
  2. HI, how can I do a backup of all the settings of my PBX from the web interface? I haven't found the way to do this...
  3. I installed it (for the first time) in the new version 5.2.0 on pc windows 7 64bit, but I can not activate my license. when I insert it and hit send nothing happens .. can you help me? I quite urgently!
  4. I did not understand what you want to achieve. can you make a ladder of steps that the call should you do?
  5. I use the 3CX Phone app. It works fine. Another app that works with Snom One fine it is the Join app. However i prefer the 3CX
  6. You are right! If i set "not a specific ring melody" in the hunt group all the phones rings well, but if i leave the original values (custom 1) the phones are mute. Thanks very much, you solve my problem!
  7. The alert info playback that you means is on. the issure with the hunt gropu is still present. Any advise?
  8. Hi everyone, thanks fore the support first of all! I don't upgrade the phones to 8.7.3.25 because the ringtone issure is know! In my enviroment with pbx 5.1.3 and the ringtone option set "no specific melody" with phones running 8.7.3.19 every phone always doesn't ring, 100% of the incomming call is silent. And yes, i'm reciving call from a hunt gropu, but if i make a direct call the ring is mute too, i try it. Now i'm ouf of office, but as soon is it possible i'll upgrade the pbx again and i'll send you the PCAP tracing. I have to upgrade the phone to 8.7.3.25 absolutely?
  9. Yes i'm sure, on all my phone is running 8.7.3.19 version i forced this version by changing the snom-3xx-fs.xml file. And no, this issure isn't present in the firmware i'm using, because before upgrade pbx all works fine. Now I was forced to go back to the old version 5.1.2, and everything is ok. This issure is sure a pbx problem or a compability problem with snom firmware...
  10. thanks for the quick response, but i have the 8.7.3.19 version running on all my phones. This issure is not present on the 5.1.2 with my configuration, i think it is a pbx problems, not a phone issure... I' m wrong? Because if a select in the account page a specific melody the phone ring fine.
  11. after the upgrade to version 5.1.3 no phone in my system plays the ringtone. I have currently set the melody directly from the web page of the phones, customizing all of them, in the pbx i have set "not specificaty melody" for all account. This configuration doesn't work fine because the phone receives the call but rmaines mute. How can i fix this situation? If i set a specific ringtone in the pbx for each account it works, but i have to select once of the standard melody. Before this update it works all fine with my configuration. Thanks to all!
  12. I was using this phone for the individual steps: http://wiki.snom.com/Category:HowTo:Branding and it works great! Is there a way to do this with provisioning? Otherwise, the url for the idle screen does not change the background image in the various menus as I would like...
  13. Ok, thank you very much! Do you already know what is the file to edit and the exact scope? otherwise I'm going to find him calmly ...
  14. Hi, I'd like to know how I can customize the background image for the phones which I have made provision (Snom 821) with Snom One. I am able to do it on a single phone, uploading the .tar file modified with custom image, but I want to know if there is a way to do this automatically via provisioning. Thanks!
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