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Proto

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  1. I can SSH into the server and log in as superadmin. I cannot edit the snomONE file while the service is running and cannot stop the service using "service snomONE stop". I receive an error: rm: cannot remove 'var/run/snomONE.pid': Permission denied[FAILED] The only solution I have seen reported is to log into the session as root; however,, I understand the root password for the Snom One Plus appliance is not published. Do you have another suggestion? thanks again!
  2. Thanks for your suggestion, I really do appreciate it. I did just try it and get a similar error message back which seems to suggest a missing CSS file on the server again: [1] 20130710061946: Performing software upgrade based on http://snomone.com/downloads/snomONE/version-4.5.1.xml [3] 20130710061947: Software update: Removing file pbxctrl-old [1] 20130710061947: Cannot remove file pbxctrl-old [3] 20130710061947: Software update: Sending request for file http://snomone.com/downloads/snomONE/centos32/pbxctrl-centos32-4.5.1.1107 [5] 20130710061949: Web Server: File theme.css not found [5] 20130710062005: Last message repeated 2 times [5] 20130710062005: Succesfully changed the permission for file pbxctrl [3] 20130710062005: Software update: Sending request for file http://snomone.com/downloads/snomONE/audio/audio_moh/bi_ced.wav [5] 20130710062005: The type is not executable for file audio_moh/bi_ced.wav [1] 20130710062005: Software update finished. If there were no errors, changes will be completed after the snom ONE restart The update did not complete upon reboot.
  3. When attempting to update a snom One Plus from v 2011-4.5.0.1050 Coma Berenicids (CentOS32) to v 4.5.1.1107 by setting the update URL to http://snomone.com/downloads/snomONE/centos32/pbxctrl-centos32-4.5.1.1107 in accordance with the instructions at http://wiki.snomone.com/index.php?title=Updates the update fails. The log includes: [1] 20130709203103: Performing software upgrade based on http://snomone.com/downloads/snomONE/centos32/pbxctrl-centos32-4.5.1.1107 [5] 20130709203108: Web Server: File theme.css not found [5] 20130709203114: Last message repeated 2 times [1] 20130709203114: Software update finished. If there were no errors, changes will be completed after the snom ONE restart The update does not complete. If anyone has encountered this and resolved it I'd appreciate a prod in the right direction. Thanks
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