[CALL RECORDING NOT RECORDING ALL CALLS]

No this is a real problem i was onsite but the client today and he is terribly upset...i quote "it shows a lack of professionalism on the vendors part when they sell an add on that doesn't work and then give no support for it"

 

i had no response.

 

PLEASE can we get a fix....

 

 

I have the same problem on this feature. Inbound calls didn't record at all. Is there a work around for this? Paging to PBXNSIP support. Please answer us on the said problem. Its been 5 months now and still were not getting any answer on this for the version 3.3.1.3177.. :-(

[Call Recording Bug]

Is the problem of YMSL resolved? All calls get recorded but incoming and outgoing have no differences on this built it always put -i- does not matter if is incoming or outgoing!

 

Still got problem with this.

 

Anyone?

[Recording to File]

We have upgraded from version 2 to version 3.3.1.3177. Call recording in version 2 is fine, but after we have upgraded to version 3 the file doesn't seem to follow the setting $r/$d/$t-$i-$u-$n.wav. the $i doesn't follow if it is incoming or outgoing and the $u will result in agent group id instead of extension id. Please help.