kelvin

It works. thanks

hi support, we facing problem dial number start with 8, for 9 and 6 is fine. the number did not match the pattern we have created. our dialplan matching pattern = 9(.*) and replacement = sip:120165\1 . please refer to below log tracert. thx Dial - 997933491 [6] 2008/08/07 13:55:06: Sending RTP for 3c2679a854e3-wgw1csffzh2n#90082fb57e to 192.168.1.189:55696 [9] 2008/08/07 13:55:06: Dialplan: Evaluating !9019(.*)!sip:1201\1!i against 997933491@pbx.pgcomms.com [9] 2008/08/07 13:55:06: Dialplan: Evaluating !902(.*)!sip:12016\1!i against 997933491@pbx.pgcomms.com [9] 2008/08/07 13:55:06: Dialplan: Evaluating !900(.*)!sip:1201\1!i against 997933491@pbx.pgcomms.com [9] 2008/08/07 13:55:06: Dialplan: Evaluating !9(.*)!sip:120165\1!i against 997933491@pbx.pgcomms.com [5] 2008/08/07 13:55:06: Dialplan offnet_1_dp: Match 997933491@pbx.pgcomms.com to <sip:12016597933491@pbx.pgcomms.com> on trunk QT-85 Dial - 981257900 [6] 2008/08/07 13:55:42: Sending RTP for 3c2679cbc53c-uk22xdwf07eh#3f56548b43 to 192.168.1.189:63564 [9] 2008/08/07 13:55:42: Dialplan: Evaluating !9019(.*)!sip:1201\1!i against 981257900@pbx.pgcomms.com [9] 2008/08/07 13:55:42: Dialplan: Evaluating !902(.*)!sip:12016\1!i against 981257900@pbx.pgcomms.com [9] 2008/08/07 13:55:42: Dialplan: Evaluating !900(.*)!sip:1201\1!i against 981257900@pbx.pgcomms.com [5] 2008/08/07 13:55:42: Dialplan offnet_1_dp: Match 981257900@pbx.pgcomms.com to <sip:1201@pbx.pgcomms.com> on trunk Cisco-94 regards, kelvin

hi, after upgrade result still same. doest not support G729. thx here is my license info. thx Version: 2.1.12.2489 (Win32) License Status: PGCOMMS License Duration: Permanent Additional license information: Extensions: 17/25 Accounts: 28/100 Working Directory: C:\pbxnsip\PBX regards, kelvin

hi, no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net? by the way, any idea why only support G711? is it something do with the license also? thx regards, kelvin

hi, cant open the link. thx regards,

hi Support, when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. thx Version: 2.1.11.2484 (Win32) License Status: PGCOMMS License Duration: Permanent Additional license information: Extensions: 17/25 Accounts: 26/100 regards, kelvin

hi Support, after upgrade to latest version, the logo cannot be changed. remain pbxnsip logo. any idea? thx Version: 3.0.0.2923 (Linux) License Status: No license License Duration: Permanent Additional license information: Extensions: 10/32 Accounts: 16/40 Working Directory: /pbx MAC Addresses: 001915683F38 001915683F39 Calls: 0/0 (CDR: 0) 0/0 Calls SIP packet statistics: Tx: 25 Rx: 25 Emails: Successful sent: 0 Unsuccessful attempts: 0 Available file system space: 71% Uptime: 0 00:04:52 (1380 1699520-0) WAV cache: 0

hi, i also experience the same issue. when connect to LAN port with DHCP the LAN connection will die off after sometimes. The LAN LED indicated also off. i have not issue on WAN Port with fixed default ip 192.168.1.99. below is my CS410 box info. Version: 3.0.0.2898 (Linux) License Status: Appliance Key License Duration: Permanent Additional license information: Extensions: 10/32 Accounts: 16/40 Working Directory: /pbx IP Addresses: eth2 192.168.1.99 192.168.1.0 255.255.255.0 eth1 1.1.1.1 1.1.1.0 255.255.255.0 lo 127.0.0.1 127.0.0.0 255.0.0.0 default 192.168.1.99 MAC Addresses: 001915683F61 001915683F60

hi, i found out the logo link doest not work. the logo changed only after i change my logo file name to l11.gif in /pbx/html/img/ folder.

hi is working now. thanks

tried result still same. by the way, i notice the pbxnsip logo location path is http://192.168.1.99/img/l11.gif and i try change my logo file to l11.gif still showing pbxnsip logo. unless i change to others file name like l12.gif then only my corporate logo. kelvin

hi, i tried but result still same. remain showing pbxnsip version 3 logo.

here is logo link path entry = http://127.0.0.1/img/main_logo_blank.gif

i running version 3.0.0.2898 (Linux) and i put our corporate logo gif file in the folder . thx

i have convert the picture into above format and upload to CS410 /pbx/html/img folder and name as main_logo_blank.gif . Also update the logo link path . the configuration still doesn't reflect the logo.thx regards, kelvin

hi Support, we trying to change the CS410 appearance to our corporate info and logo. we able change all in appearance tab except logo link. we have create the html/img folder and upload the images file and set logo link: http://cs410 ipaddress/img/main_logo_blank.gif. we able view the logo image if paste the link http://cs410 ipaddress/img/main_logo_blank.gif into ie browser. Just the pbxnsip configuration page does not reflect our corporate logo. any clue? thx our CS410 info: S/N:H7L00035 P/N: 261-451280R PBXNSIP: version 3.0.0.2898 (Linux) Regards, kelvin