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kelvin

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Posts posted by kelvin

  2. Dial Plan - 9(.*)

    in Dial Plan Setup

    Posted

    hi support,

     

    we facing problem dial number start with 8, for 9 and 6 is fine. the number did not match the pattern we have created. our dialplan matching pattern = 9(.*) and replacement = sip:120165\1 . please refer to below log tracert. thx

     

    Dial - 997933491

     

    [6] 2008/08/07 13:55:06: Sending RTP for 3c2679a854e3-wgw1csffzh2n#90082fb57e to 192.168.1.189:55696

    [9] 2008/08/07 13:55:06: Dialplan: Evaluating !9019(.*)!sip:1201\1!i against 997933491@pbx.pgcomms.com

    [9] 2008/08/07 13:55:06: Dialplan: Evaluating !902(.*)!sip:12016\1!i against 997933491@pbx.pgcomms.com

    [9] 2008/08/07 13:55:06: Dialplan: Evaluating !900(.*)!sip:1201\1!i against 997933491@pbx.pgcomms.com

    [9] 2008/08/07 13:55:06: Dialplan: Evaluating !9(.*)!sip:120165\1!i against 997933491@pbx.pgcomms.com

    [5] 2008/08/07 13:55:06: Dialplan offnet_1_dp: Match 997933491@pbx.pgcomms.com to <sip:12016597933491@pbx.pgcomms.com> on trunk QT-85

     

    Dial - 981257900

     

    [6] 2008/08/07 13:55:42: Sending RTP for 3c2679cbc53c-uk22xdwf07eh#3f56548b43 to 192.168.1.189:63564

    [9] 2008/08/07 13:55:42: Dialplan: Evaluating !9019(.*)!sip:1201\1!i against 981257900@pbx.pgcomms.com

    [9] 2008/08/07 13:55:42: Dialplan: Evaluating !902(.*)!sip:12016\1!i against 981257900@pbx.pgcomms.com

    [9] 2008/08/07 13:55:42: Dialplan: Evaluating !900(.*)!sip:1201\1!i against 981257900@pbx.pgcomms.com

    [5] 2008/08/07 13:55:42: Dialplan offnet_1_dp: Match 981257900@pbx.pgcomms.com to <sip:1201@pbx.pgcomms.com> on trunk Cisco-94

     

     

    regards,

    kelvin

  3. Error: No more licenses available.

    in Extension Setup

    Posted

    Yes, it's with license. Would you please upgrade your system to 2.1.12.2489? And retry it again.

     

    hi,

     

    after upgrade result still same. doest not support G729. thx

    here is my license info. thx

     

    Version: 2.1.12.2489 (Win32)

    License Status: PGCOMMS

    License Duration: Permanent

    Additional license information: Extensions: 17/25 Accounts: 28/100

    Working Directory: C:\pbxnsip\PBX

     

    regards,

    kelvin

  4. Error: No more licenses available.

    in Extension Setup

    Posted

    The link is just your requested. The important part, we created the license and sent it to you yesterday, have you received the license from us or not?

     

    Thanks,

     

    hi,

     

    no email from your end. sent to which email? kelvin@alstrapacific.com? or kelvin@alstra.net?

     

    by the way, any idea why only support G711? is it something do with the license also? thx

     

    regards,

    kelvin

  6. Error: No more licenses available.

    in Extension Setup

    Posted

    hi Support,

     

    when try to add tel aliases into extension account, system display this error message "Error: No more licenses available." but status showing system still have available license. :unsure: thx

     

     

    Version: 2.1.11.2484 (Win32)

    License Status: PGCOMMS

    License Duration: Permanent

    Additional license information: Extensions: 17/25 Accounts: 26/100

     

    regards,

     

    kelvin

  7. CS410 Change Appearance - Logo

    in Embedded

    Posted

    Hmm :lol: Anyway glad to hear it works now.

     

     

    hi Support,

     

    after upgrade to latest version, the logo cannot be changed. remain pbxnsip logo. any idea? :lol: thx

     

    Version: 3.0.0.2923 (Linux)

    License Status: No license

    License Duration: Permanent

    Additional license information: Extensions: 10/32 Accounts: 16/40

    Working Directory: /pbx

    MAC Addresses: 001915683F38 001915683F39

    Calls: 0/0 (CDR: 0) 0/0 Calls

    SIP packet statistics: Tx: 25 Rx: 25

    Emails: Successful sent: 0 Unsuccessful attempts: 0

    Available file system space: 71%

    Uptime: 0 00:04:52 (1380 1699520-0) WAV cache: 0

  8. CS410 dies after 30 seconds or so?

    in Embedded

    Posted

    Whow you mean it could be that the WAN is still on DHCP while the startup script is already running and the watchdog timer kicks in?

     

     

    hi, i also experience the same issue. when connect to LAN port with DHCP the LAN connection will die off after sometimes. The LAN LED indicated also off. i have not issue on WAN Port with fixed default ip 192.168.1.99. below is my CS410 box info.

     

    Version: 3.0.0.2898 (Linux)

    License Status: Appliance Key

    License Duration: Permanent

    Additional license information: Extensions: 10/32 Accounts: 16/40

    Working Directory: /pbx

    IP Addresses: eth2 192.168.1.99 192.168.1.0 255.255.255.0

    eth1 1.1.1.1 1.1.1.0 255.255.255.0

    lo 127.0.0.1 127.0.0.0 255.0.0.0

    default 192.168.1.99

    MAC Addresses: 001915683F61 001915683F60

  15. CS410 Change Appearance - Logo

    in Embedded

    Posted

    The logo has changed during the renovations for 3.0. The new logo should have 250 x 50 pixel, with transparency.

     

     

    i have convert the picture into above format and upload to CS410 /pbx/html/img folder and name as main_logo_blank.gif . Also update the logo link path . the configuration still doesn't reflect the logo.thx

     

    regards,

    kelvin ^_^

  16. CS410 Change Appearance - Logo

    in Embedded

    Posted

    hi Support,

     

    we trying to change the CS410 appearance to our corporate info and logo. we able change all in appearance tab except logo link. we have create the html/img folder and upload the images file and set logo link: http://cs410 ipaddress/img/main_logo_blank.gif. we able view the logo image if paste the link http://cs410 ipaddress/img/main_logo_blank.gif into ie browser. Just the pbxnsip configuration page does not reflect our corporate logo. any clue? thx

     

    our CS410 info:

     

    S/N:H7L00035

    P/N: 261-451280R

    PBXNSIP: version 3.0.0.2898 (Linux)

     

    Regards,

    kelvin

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