[direct line]

Line = trunk? So you want that only a specific user can use this trunk for outbound calls? Then you must create a dial plan specifically for that user and route the outbound calls over that trunk.

 

 

hi to be more specific

 

i want to give my general manager a direct line

meaning only he can access thatparticular line and also he shoulde be able to access any other line in the cs410 device

[direct line]

hi

 

i have a direct line connected to the pbxnsip

 

how can i do the follwing scenario

 

i just want a particular user to access this line

 

 

regds

hans

[wan port]

hi

 

it seems to be workinjust one thing is ther a way i can mask the pattern in the dial plan

 

like i call my remote office instead of calling 999 ext 150 i just want to call 150 and get the remote party

 

regds

hans

[did number]

Good question... I think that tone 1 and tone 2 apply to the busy tone, and that the dial tone is always continuous (we need to verify that). That is because there is a seperate flag for dialtone.

 

I would suggest turning only busy tone detection on, set the tone 1 on/off correctly and give it a try. Then if that does not work turn dial tone detection on as well.

 

 

 

seems to be working

 

let u know how it goes excatly after testing it foe a few days

 

 

regds

hanumant

[wan port]

what i wold like to know can the wan port and lan port work simoulaneousl

 

i have a senario

 

i have 2 of these devices and i have 2 offices diffrent location

i put public ip in the wan port and want to connect the two offices so that the see each other and users just dial ext toaccess each other

 

 

is it possible

 

 

regds

hans

[did number]

Go to System/PSTN Gateway. There you find settings for Tone 1 (Busy) and Tone 2 (Dialtone). Check if the dial tone settings there match the local behavior in Kuwait. Usually it should be enough to turn Busy tone detection on. After saving, you need to restart the system.

 

 

ho i went to system /pstngateway

 

there is tone1 and tone 2

 

for kuwait the dialtone is continous so how do i put that

 

 

regds

hans

[did number]

hi

 

 

its has been days but i havent heard anything from your side

 

is it possible also to fix this problem or should i forget about support

 

 

regds

 

hans

[did number]

ok once i find the tones where do i put them exactly

 

regds

hans

 

 

hi

 

i searched all over and these r the only tones i could find for kuwait

 

<tone type="dial_tone" freq="425" duration="continuous" />

<tone type="special_dial_tone" freq="425" duration="0.4-0.04" />

<tone type="ringing_1_tone" freq="425" duration="1.0-4.0" />

<tone type="ringing_2_tone" freq="400" duration="1.0-3.0" />

<tone type="busy_tone" freq="425" duration="0.5-0.5" />

<tone type="congestion_tone" freq="425" duration="0.5-0.5" />

<tone type="warning_operator_intervening_tone" freq="425" duration="1.0-1.5-0.4-

1.5" />

<tone type="intrusion_tone" freq="425" duration="0.5-0.2-0.2-0.2" />

<tone type="number_unobtainable_tone" freq="400" duration="continuous" />

<tone type="intercept_tone" freq="950/1400/1800" duration="3*0.333-1.0" />

<tone type="line_lockout_tone" freq="425" duration="0.5-0.5" />

<tone type="refusal_tone" freq="425" duration="0.6-0.6" />

<tone type="acceptance_tone" freq="425" duration="continuous" />

</country>

 

 

please tell me that these r the ones

 

and if they r how and where do i put them so that the pbx knows the user has closed the phone and does not keep the line busy

 

 

any help is much appericated

 

 

regds

hans

[did number]

The latest & greatest also contains a setting for the busy tone and the dial tone detection. Check if you can find the tones in Kuwait, and then fill them in and turn busy and dial tone detection on.

 

 

ok once i find the tones where do i put them exactly

 

regds

hans

[system takes long time to detect user has hanged]

Again, this depends on how the carrier sends the disconnect. If the impendance changes, the PBX should also disconnect immediately. How long is the cable to the carrier? Maybe the signal quality is a problem here.

 

 

hi

 

the cable is hardly a metere long

[did number]

hi

 

i stay in the middleast(kuwait) and i have brought 6pcs of this device

 

this hang up problem is creating a lot of problem as the LEC over here say this is not our problem and that it does not happen with any other voip pbx

 

now i want to resell this product i m stuck as i do no know how to go foward

 

is there something (anything)i can do in the pbxnsip that can shorten or detect that the user has hanged up

 

any polarity settings or anything

 

 

regds

hans

[did number]

We regularly see where LECS don't have call disconnect enabled local switches like Northern Telecom, Siemens, and AT&T. This become obvious when a business begins using Autoattendents and Voice Mails as before they simply hung the phone up. PBXnSIP will time out unless the LEC provides a call disconnect option on each line. (polarity reversal, short, open) and sometimes the only way to get this enabled is to tell the LEC support that you want to verify that Call Disconnect is on each Line and not stopping until you talk to a real switch tech to get it done.

 

Having a linemans phoneset and monitoring a call and have the remote caller hangup, the disconnect will be obvious when it's working right. Silence shouldn't be heard.

[system takes long time to detect user has hanged]

hi

 

after setting up the cs410 device i have noticed one thing when person calling from outside disconntects the call if the extension does not answer it still keeps ringing for some time

 

 

is there any way i can shorten this like i want the extension should stop ringing right after the remote user hangs

 

 

regds

hans

[moh]

The CS410 is running Debian 3.1 (Linux). It is pretty much the same like a PC, but not running an Intel processor but an embededd processor type. If you feel safe dealing with the PC Debian, then it is worth trying to copy the file onto the CS410.

 

All you need to do it drop the file in the /pbx/audio_moh folder.

 

 

hi

 

i copied the file to the folder

 

now how do i set it in the moh

[hunt grop]

hi

 

i dont understand

 

 

what i need to know is it does not ring when i add the ext to the Behavior’s Final Stage

 

canu u explain me in detaail what i need to do (sorryy im a layman)

 

 

regds

 

hans

[skype]

hi

 

 

can u tell me the settins for skype as i willneed it if possible to use it as a sip server

[did number]

hi,

 

 

i would like to know the advanteges of adding a did number to the fxo ports

 

 

and secondly why does the pbxnsip not detect that the user has hanged when it goes to the voice mail

 

i mean it keeps the line busy until i dont restart the pbx(not logical)

 

please dont tell me the the line is the problem as the line is hardly 1 metre from the central building exchange

 

 

regds

hans

[moh]

hi

 

can u be more explict regarding the cs410 device

 

 

like i go to system the configuration then ?

 

sorry but im not a expert like u (wish i was)

 

regds

hans

[moh]

how can i upload my own wav file to this device

 

i need to put my own music when the client callswhere do i have to go for this option

 

 

regds

hans

[download not working]

hi

 

the link for downloading version 3.0 for cs410 appliance is not working from your website http://www.pbxnsip.com/software

 

 

when can it start working

 

 

regds

hans

[OUTLOOK]

HOW CAN I INTEGRATE OUTLOOK2007 WITH CS410 DEVICE