Rudi Groenewald

Hi there, Ok I tried the test you suggested above, but still doesnt work. Created a new domain, registered a couple of extention, but still no luck...I just get a code as if the feature doesnt exist. *87 is set for call pickup on the domain... so I'm a bit stuck... any other ideas?

Hi there, We upgraded to PBXnSIP version 4.2.0.3958 (Win32) last week when it was released, which sorted out our exchange voicemail problems. Now we have a problem where we cannot pickup calls from other extensions. If another extension is ringing, and I want to pick it up, I normally dial *87<extention>, but now I get a "busy" signal, as if the extention or code doesn't exist. I did some testing, and if I just dial *87 and call, it picks up a call in our call center agent group... Any idea on what the problem might be? I see in the editing extentions page that there's a new section for Park and Pickup, but currently there is no documentation on what this does? I tried the help button on the page, but takes me to http://wiki.snomone.com/index.php?title=Extension_settings which has got no content. Please Advise

Ok, We now upgraded to Exchange 2010, and we still have the same problem... Can we open this case and relook at it again please?

any new ideas on this?

oh...ok... so... should I try reposting after 1 week.... ? o_O also another problem I have is this: When calling an extention which is not registered to a phone (phone is off etc) then it goes to exchange directly, prompting the user to leave a voicemail, which is what it's supposed to do, but for some reason on no answer (after 20 seconds), the pbx is not transferring to exchange and only gives timeout message "The person you are calling is unavailable" any ideas?

Hi all, Exchange is working fine with pbxnsip, with a couple of niggly problems. Play on phone doesnt work, when I try and use play on phone, I get the following error in the exchange box event log: An outbound call to sip:5203@10.1.1.15;user=phone couldn't be established. The selected outbound gateway "(PBXnSIP 10.1.1.15:5060 outbound=True secured=False)" returned the error "401 Authentication Required". The caller ID used for this call was 'sip:5203@NCCPTWS015.netcash.co.za;user=phone'. Contact the vendors who support your VoIP gateway and IP PBX hardware for help troubleshooting the SIP response error code specified in the event description. You can also run diagnostic tests on your VoIP gateway or IP PBX hardware to make sure the devices are operational. Additional information: A SIP request has failed. The current operation is 'Opening'. The session state is 'Connecting'. The remote participant is 'sip:5203@10.1.1.15;user=phone'. The response code was '401'. The response text was 'Authentication Required'. we are using pbxnsip version 4. Any ideas? When clicking play on phone, this is my log: [8] 2010/08/11 15:23:06: Received SIP connection 62500 from 10.1.1.37:60628 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:60628: INVITE sip:5203@10.1.1.15;user=phone SIP/2.0 FROM: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;epid=F0B016982A;tag=e3f98fbb5 TO: <sip:5203@10.1.1.15;user=phone> CSEQ: 18 INVITE CALL-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa MAX-FORWARDS: 70 VIA: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f CONTACT: <sip:NCCPTWS015.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.37;ms-opaque=4a31611917e0ad5c>;automata CONTENT-LENGTH: 215 USER-AGENT: RTCC/3.1.0.0 CONTENT-TYPE: application/sdp ALLOW: UPDATE ALLOW: Ack, Cancel, Bye,Invite,Message,Info,Service,Options,BeNotify v=0 o=- 0 0 IN IP4 10.1.1.37 s=Microsoft Exchange Speech Engine c=IN IP4 10.1.1.37 t=0 0 m=audio 6272 RTP/AVP 4 0 8 97 101 a=rtpmap:97 RED/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:30 [5] 2010/08/11 15:23:06: Identify trunk (IP address and DID match) 2 [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:60628: SIP/2.0 100 Trying Via: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f From: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A To: <sip:5203@10.1.1.15;user=phone>;tag=89c4706a0e Call-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa CSeq: 18 INVITE Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:60628: SIP/2.0 401 Authentication Required Via: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f From: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A To: <sip:5203@10.1.1.15;user=phone>;tag=89c4706a0e Call-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa CSeq: 18 INVITE User-Agent: pbxnsip-PBX/4.0.1.3499 WWW-Authenticate: Digest realm="nccptws015.netcash.co.za",nonce="549b05c370667b7b47e28baa13cff0ee",domain="sip:5203@10.1.1.15;user=phone",algorithm=MD5 Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:60628: ACK sip:5203@10.1.1.15;user=phone SIP/2.0 FROM: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A TO: <sip:5203@10.1.1.15;user=phone>;tag=89c4706a0e CSEQ: 18 ACK CALL-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa MAX-FORWARDS: 70 VIA: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f CONTENT-LENGTH: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:60628: CANCEL sip:5203@10.1.1.15;user=phone SIP/2.0 FROM: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A TO: <sip:5203@10.1.1.15;user=phone> CSEQ: 18 CANCEL CALL-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa MAX-FORWARDS: 70 VIA: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f CONTENT-LENGTH: 0 [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:60628: SIP/2.0 100 Trying Via: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f From: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A To: <sip:5203@10.1.1.15;user=phone>;tag=89c4706a0e Call-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa CSeq: 18 CANCEL Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Tx udp:10.1.1.95:2054: NOTIFY sip:5224@10.1.1.95:2054;line=adr9mgv7 SIP/2.0 Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-cbfc91ae1e9a518b4eb96de407b4375b;rport From: <sip:5203@netcash.co.za;user=phone>;tag=89862835f0 To: <sip:5224@netcash.co.za>;tag=i0xz0aaryz Call-ID: 3c26700f1adb-1f3bnnoa2vbr@snom360-0004132911AB CSeq: 23245 NOTIFY Max-Forwards: 70 Contact: <sip:10.1.1.15:5060;transport=udp> Event: dialog Subscription-State: active;expires=281 Content-Type: application/dialog-info+xml Content-Length: 155 <?xml version="1.0"?> <dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1680" state="full" entity="sip:5203@netcash.co.za"></dialog-info> [5] 2010/08/11 15:23:06: Using "Rudi Groenewald" <sip:5203@netcash.co.za> as redirect source address [4] 2010/08/11 15:23:06: SIP Tx udp:10.1.1.130:52682: NOTIFY sip:5201@10.1.1.130:52682 SIP/2.0 Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-a39d05cea209088c746e0a1e7ebb0df5;rport From: "Rudi" <sip:5203@netcash.co.za>;tag=8d6c1a7529 To: "5201" <sip:5201@netcash.co.za>;tag=084d305e Call-ID: YjBiMDBjODZmMDM0ZDIyZWE0ZDdmMDZiMTc1NTIxZjc. CSeq: 2734 NOTIFY Max-Forwards: 70 Contact: <sip:10.1.1.15:5060;transport=udp> Event: presence Subscription-State: active;expires=274 Content-Type: application/pidf+xml Content-Length: 427 <?xml version='1.0' encoding='UTF-8'?><presence xmlns='urn:ietf:params:xml:ns:pidf' xmlns:dm='urn:ietf:params:xml:ns:pidf:data-model' xmlns:rpid='urn:ietf:params:xml:ns:pidf:rpid' xmlns:c='urn:ietf:params:xml:ns:pidf:cipid' entity='sip:5203@netcash.co.za'><tuple id='4'><status><basic>open</basic></status></tuple><dm:person id='4'><rpid:activities><rpid:unknown/></rpid:activities><dm:note>@/@</dm:note></dm:person></presence> [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5060: INVITE sip:5203@nccptws015.netcash.co.za;user=phone SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone> Call-ID: 848f4fea@pbx CSeq: 5945 INVITE Max-Forwards: 70 Contact: <sip:5203@10.1.1.15:3829;transport=tcp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: pbxnsip-PBX/4.0.1.3499 P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Type: application/sdp Content-Length: 368 v=0 o=- 55881 55881 IN IP4 10.1.1.15 s=- c=IN IP4 10.1.1.15 t=0 0 m=audio 57716 RTP/AVP 0 8 18 9 2 3 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:9 g722/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv [4] 2010/08/11 15:23:06: SIP Rx udp:10.1.1.95:2054: SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-cbfc91ae1e9a518b4eb96de407b4375b;rport=5060 From: <sip:5203@netcash.co.za;user=phone>;tag=89862835f0 To: <sip:5224@netcash.co.za>;tag=i0xz0aaryz Call-ID: 3c26700f1adb-1f3bnnoa2vbr@snom360-0004132911AB CSeq: 23245 NOTIFY Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5060: SIP/2.0 100 Trying FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone> CSEQ: 5945 INVITE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport CONTENT-LENGTH: 0 [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:60628: SIP/2.0 200 Ok Via: SIP/2.0/TCP 10.1.1.37:60628;branch=z9hG4bK60de188f From: <sip:5203@NCCPTWS015.netcash.co.za;user=phone>;tag=e3f98fbb5;epid=F0B016982A To: <sip:5203@10.1.1.15;user=phone>;tag=89c4706a0e Call-ID: 30feaf9d-9d5d-42d9-9f1f-d364edd224aa CSeq: 18 CANCEL Contact: <sip:5203@10.1.1.15:5060;transport=tcp> User-Agent: pbxnsip-PBX/4.0.1.3499 Content-Length: 0 [3] 2010/08/11 15:23:06: Via is empty, cannot send reply [3] 2010/08/11 15:23:06: Last message repeated 2 times [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5060: CANCEL sip:5203@nccptws015.netcash.co.za;user=phone SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone> Call-ID: 848f4fea@pbx CSeq: 5945 CANCEL Max-Forwards: 70 P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5060: SIP/2.0 302 Moved Temporarily FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=c1198dd656 CSEQ: 5945 INVITE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport CONTACT: <sip:5203@nccptws015.netcash.co.za:5065;user=phone;transport=Tcp> CONTENT-LENGTH: 0 SERVER: RTCC/3.1.0.0 [7] 2010/08/11 15:23:06: Call 848f4fea@pbx#57229: Clear last INVITE [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5060: ACK sip:5203@nccptws015.netcash.co.za;user=phone SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=c1198dd656 Call-ID: 848f4fea@pbx CSeq: 5945 ACK Max-Forwards: 70 Contact: <sip:5203@10.1.1.15:3829;transport=tcp> P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Length: 0 [5] 2010/08/11 15:23:06: Redirecting call [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5065: INVITE sip:5203@nccptws015.netcash.co.za:5065;user=phone;transport=Tcp SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-c0fcf3ff9a58c6e20efd6b376c140e5f;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone> Call-ID: 848f4fea@pbx CSeq: 5946 INVITE Max-Forwards: 70 Contact: <sip:5203@10.1.1.15:3830;transport=tcp> Supported: 100rel, replaces, norefersub Allow-Events: refer Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE Accept: application/sdp User-Agent: pbxnsip-PBX/4.0.1.3499 P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Type: application/sdp Content-Length: 368 v=0 o=- 55881 55881 IN IP4 10.1.1.15 s=- c=IN IP4 10.1.1.15 t=0 0 m=audio 57716 RTP/AVP 0 8 18 9 2 3 101 a=rtpmap:0 pcmu/8000 a=rtpmap:8 pcma/8000 a=rtpmap:18 g729/8000 a=fmtp:18 annexb=no a=rtpmap:9 g722/8000 a=rtpmap:2 g726-32/8000 a=rtpmap:3 gsm/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=rtcp-xr:rcvr-rtt=all voip-metrics a=sendrecv [4] 2010/08/11 15:23:06: SIP Tx udp:10.1.1.95:2054: NOTIFY sip:5224@10.1.1.95:2054;line=adr9mgv7 SIP/2.0 Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-5552b26200f990e4d7df4e6a1087e948;rport From: <sip:5203@netcash.co.za;user=phone>;tag=89862835f0 To: <sip:5224@netcash.co.za>;tag=i0xz0aaryz Call-ID: 3c26700f1adb-1f3bnnoa2vbr@snom360-0004132911AB CSeq: 23246 NOTIFY Max-Forwards: 70 Contact: <sip:10.1.1.15:5060;transport=udp> Event: dialog Subscription-State: active;expires=281 Content-Type: application/dialog-info+xml Content-Length: 155 <?xml version="1.0"?> <dialog-info xmlns="urn:ietf:params:xml:ns:dialog-info" version="1681" state="full" entity="sip:5203@netcash.co.za"></dialog-info> [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5060: SIP/2.0 481 Call Leg/Transaction Does Not Exist FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=7ac768518 CSEQ: 5945 CANCEL CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3829;branch=z9hG4bK-7e3156ff1249ba7a32cc3982b621bf2c;rport CONTENT-LENGTH: 0 SERVER: RTCC/3.1.0.0 [7] 2010/08/11 15:23:06: Call 848f4fea@pbx#57229: Clear last request [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5065: SIP/2.0 100 Trying FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone> CSEQ: 5946 INVITE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-c0fcf3ff9a58c6e20efd6b376c140e5f;rport CONTENT-LENGTH: 0 [4] 2010/08/11 15:23:06: SIP Tx udp:10.1.1.130:52682: NOTIFY sip:5201@10.1.1.130:52682 SIP/2.0 Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-370bc679dd98964d93daccb6b8309a3e;rport From: "Rudi" <sip:5203@netcash.co.za>;tag=8d6c1a7529 To: "5201" <sip:5201@netcash.co.za>;tag=084d305e Call-ID: YjBiMDBjODZmMDM0ZDIyZWE0ZDdmMDZiMTc1NTIxZjc. CSeq: 2735 NOTIFY Max-Forwards: 70 Contact: <sip:10.1.1.15:5060;transport=udp> Event: presence Subscription-State: active;expires=274 Content-Type: application/pidf+xml Content-Length: 424 <?xml version='1.0' encoding='UTF-8'?><presence xmlns='urn:ietf:params:xml:ns:pidf' xmlns:dm='urn:ietf:params:xml:ns:pidf:data-model' xmlns:rpid='urn:ietf:params:xml:ns:pidf:rpid' xmlns:c='urn:ietf:params:xml:ns:pidf:cipid' entity='sip:5203@netcash.co.za'><tuple id='4'><status><basic>open</basic></status></tuple><dm:person id='4'><rpid:activities><rpid:unknown/></rpid:activities><dm:note></dm:note></dm:person></presence> [4] 2010/08/11 15:23:06: SIP Rx udp:10.1.1.130:52682: SIP/2.0 200 OK Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-a39d05cea209088c746e0a1e7ebb0df5;rport=5060 Contact: <sip:5201@10.1.1.130:52682> To: "5201"<sip:5201@netcash.co.za>;tag=084d305e From: "Rudi"<sip:5203@netcash.co.za>;tag=8d6c1a7529 Call-ID: YjBiMDBjODZmMDM0ZDIyZWE0ZDdmMDZiMTc1NTIxZjc. CSeq: 2734 NOTIFY User-Agent: X-Lite release 1104o stamp 56125 Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx udp:10.1.1.95:2054: SIP/2.0 200 Ok Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-5552b26200f990e4d7df4e6a1087e948;rport=5060 From: <sip:5203@netcash.co.za;user=phone>;tag=89862835f0 To: <sip:5224@netcash.co.za>;tag=i0xz0aaryz Call-ID: 3c26700f1adb-1f3bnnoa2vbr@snom360-0004132911AB CSeq: 23246 NOTIFY Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx udp:10.1.1.130:52682: SIP/2.0 200 OK Via: SIP/2.0/UDP 10.1.1.15:5060;branch=z9hG4bK-370bc679dd98964d93daccb6b8309a3e;rport=5060 Contact: <sip:5201@10.1.1.130:52682> To: "5201"<sip:5201@netcash.co.za>;tag=084d305e From: "Rudi"<sip:5203@netcash.co.za>;tag=8d6c1a7529 Call-ID: YjBiMDBjODZmMDM0ZDIyZWE0ZDdmMDZiMTc1NTIxZjc. CSeq: 2735 NOTIFY User-Agent: X-Lite release 1104o stamp 56125 Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5065: SIP/2.0 180 Ringing FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone>;epid=F0B016982A;tag=61b35f626 CSEQ: 5946 INVITE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-c0fcf3ff9a58c6e20efd6b376c140e5f;rport CONTENT-LENGTH: 0 SERVER: RTCC/3.1.0.0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5065: SIP/2.0 200 OK FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone>;epid=F0B016982A;tag=61b35f626 CSEQ: 5946 INVITE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-c0fcf3ff9a58c6e20efd6b376c140e5f;rport CONTACT: <sip:NCCPTWS015.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.37>;automata CONTENT-LENGTH: 189 CONTENT-TYPE: application/sdp ALLOW: UPDATE SERVER: RTCC/3.1.0.0 ALLOW: Ack, Cancel, Bye,Invite,Message,Info,Service,Options,BeNotify v=0 o=- 0 0 IN IP4 10.1.1.37 s=Microsoft Exchange Speech Engine c=IN IP4 10.1.1.37 t=0 0 m=audio 38400 RTP/AVP 0 8 101 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=ptime:20 [7] 2010/08/11 15:23:06: Call 848f4fea@pbx#57229: Clear last INVITE [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5065: ACK sip:NCCPTWS015.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.37 SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-cbdd0fcfb27cfab0520690d29dadc362;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=61b35f626 Call-ID: 848f4fea@pbx CSeq: 5946 ACK Max-Forwards: 70 Contact: <sip:5203@10.1.1.15:3830;transport=tcp> P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Tx tcp:10.1.1.37:5065: BYE sip:NCCPTWS015.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.37 SIP/2.0 Via: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-589e6f7b1674025f9d205262f4c8df36;rport From: "Rudi Groenewald" <sip:5203@netcash.co.za>;tag=57229 To: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=61b35f626 Call-ID: 848f4fea@pbx CSeq: 5947 BYE Max-Forwards: 70 Contact: <sip:5203@10.1.1.15:3830;transport=tcp> P-Asserted-Identity: "Rudi Groenewald" <sip:5203@netcash.co.za> Content-Length: 0 [4] 2010/08/11 15:23:06: SIP Rx tcp:10.1.1.37:5065: SIP/2.0 200 OK FROM: "Rudi Groenewald"<sip:5203@netcash.co.za>;tag=57229 TO: <sip:5203@nccptws015.netcash.co.za;user=phone>;tag=61b35f626;epid=F0B016982A CSEQ: 5947 BYE CALL-ID: 848f4fea@pbx VIA: SIP/2.0/TCP 10.1.1.15:3830;branch=z9hG4bK-589e6f7b1674025f9d205262f4c8df36;rport CONTENT-LENGTH: 0 SERVER: RTCC/3.1.0.0 [7] 2010/08/11 15:23:06: Call 848f4fea@pbx#57229: Clear last request [5] 2010/08/11 15:23:06: BYE Response: Terminate 848f4fea@pbx

ok...can i mail it to support@pbxnsip? I will refer to the post as a reference. by the way we are running exc07

ok I don't know how I'm getting the 487 responses. What settings do you suggest I change or tell you what they are? No the drop of the call is instantanious... as soon as it redirects it drops the call... if that helps. Everything is pretty straight forwardly setup from the manuals.... any ideas?

ok doesn't look like I'm getting that entry, this is what I get on log level 8

And here's another one

ok here it goes... does this make sense?

ok u want me to wireshark? From which side, pbx or exchange or client?

Hi guys, Sorry for the delay on this, I had another project that had to be finished first. Here's the log at level 7 for two calls which should have routed to voicemail. what happens at the moment is it rings, and when it transfers we get "The subscriber you have dialed is unavailable" (Which is the default voice response from my phone company when the person I am dialling has no route) Any ideas?

Allright, which logging level would give me these stats? just enable sip registration logging also?

allright... but why would you say that... what would isa not do that any other firewall will do?

Hi all, We've got 3 employees working from home which I want to give the facility to register to their extentions on pbxnsip. We've got static IPs, so I'd like to know is there a guide on how to achieve this? We use ISA server as our firewall and proxy and I have a static IP available for use just for sip and rtp traffic. Could you give me some sort of guidance on what I would have to set on pbxnsip to get the registration and rtp traffic flowing correctly? I tried this once when we still on dynamic ips and I could get the phones to register, but I couldn't get any voice once a call was established. Any ideas? Regards, Rudi Groenewald

any ideas.... anyone?

Hi there, Yup, Accept redirect is set to on, but still same problem. Exchange is setup exactly as per the wiki... any other ideas?

Hi there, Here I've got two calls coming into the pbx from external sources: On the one above, the extention was inactive (nothing registered to it) so it routed to exchange and I immediately get the voicemail prompts ("Please leave a message for ..."), so it works fine. On the above call the extention was registered. I can hear it ringing, but then after the timeout, it drops the call... What am I doing wrong? Settings of Domain: Voicemail Timeout: 20 Call Forward on no answer: 30 Are these the settings I need to look at? Thanks alot in advance

creating an alias on the domain "10.1.1.13" did take the problem away... Thanks alot for the help.. would like to know how i can get exchange to send "ext@domain" to the pbx and not the ip still tho. Thanks alot for the help

Hmm ok.. I think i know what the problem is, but now dont know how to fix it.. hehe So pbxnsip is trying to dial to 5204@10.1.1.13 right? ok this isnt possible because the domain name is netcash.co.za on pbxnsip ... I guess to fix it I can add the alias 10.1.1.13 right? but i don't really want to do that... is it possible to tell exchange to send 5204@netcash.co.za instead of 10.1.13? or am i missing the point? is that what is wrong? No, the user wont be able to dial to 5204@10.1.1.13 because the domain doesnt exist. Thanks for the help so far

Hi There, Here's a detailed log of what happened from call start to end. Redirection back to pbxnsip happens at 2009/06/02 09:56:48 Thanks alot for the help. [9] 2009/06/02 09:56:41: Resolve 5425298: aaaa udp 10.1.1.121 2051 [9] 2009/06/02 09:56:41: Resolve 5425298: a udp 10.1.1.121 2051 [9] 2009/06/02 09:56:41: Resolve 5425298: udp 10.1.1.121 2051 [9] 2009/06/02 09:56:43: Resolve 5425299: aaaa udp 10.1.1.117 60162 [9] 2009/06/02 09:56:43: Resolve 5425299: a udp 10.1.1.117 60162 [9] 2009/06/02 09:56:43: Resolve 5425299: udp 10.1.1.117 60162 [9] 2009/06/02 09:56:43: Resolve 5425300: aaaa udp 10.1.1.122 24688 [9] 2009/06/02 09:56:43: Resolve 5425300: a udp 10.1.1.122 24688 [9] 2009/06/02 09:56:43: Resolve 5425300: udp 10.1.1.122 24688 [9] 2009/06/02 09:56:43: Resolve 5425301: aaaa udp 10.1.1.4 20582 [9] 2009/06/02 09:56:43: Resolve 5425301: a udp 10.1.1.4 20582 [9] 2009/06/02 09:56:43: Resolve 5425301: udp 10.1.1.4 20582 [9] 2009/06/02 09:56:44: Resolve 5425302: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425302: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425302: udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425303: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425303: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425303: udp 10.1.1.95 2051 [7] 2009/06/02 09:56:44: Set packet length to 20 [6] 2009/06/02 09:56:44: Sending RTP for 5b40d828@pbx#58463 to 10.1.1.14:6340 [9] 2009/06/02 09:56:44: Resolve 5425304: url sip:1004@10.1.1.14 [9] 2009/06/02 09:56:44: Resolve 5425304: udp 10.1.1.14 5060 [7] 2009/06/02 09:56:44: Call 5b40d828@pbx#58463: Clear last request [9] 2009/06/02 09:56:44: Using outbound proxy sip:10.1.1.95:2051;transport=udp because of flow-label [9] 2009/06/02 09:56:44: Resolve 5425305: url sip:10.1.1.95:2051;transport=udp [9] 2009/06/02 09:56:44: Resolve 5425305: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:44: Resolve 5425305: udp 10.1.1.95 2051 [7] 2009/06/02 09:56:44: 5b40d828@pbx#58463: RTP pass-through mode [7] 2009/06/02 09:56:44: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c: RTP pass-through mode [9] 2009/06/02 09:56:44: Resolve 5425306: aaaa udp 10.1.1.116 47812 [9] 2009/06/02 09:56:44: Resolve 5425306: a udp 10.1.1.116 47812 [9] 2009/06/02 09:56:44: Resolve 5425306: udp 10.1.1.116 47812 [9] 2009/06/02 09:56:45: UDP: Opening socket on port 62528 [9] 2009/06/02 09:56:45: UDP: Opening socket on port 62529 [5] 2009/06/02 09:56:45: Identify trunk (domain name match) 4 [9] 2009/06/02 09:56:45: Resolve 5425307: aaaa udp 10.1.1.4 20582 [9] 2009/06/02 09:56:45: Resolve 5425307: a udp 10.1.1.4 20582 [9] 2009/06/02 09:56:45: Resolve 5425307: udp 10.1.1.4 20582 [7] 2009/06/02 09:56:45: No authentication of user because call comes from trusted trunk [6] 2009/06/02 09:56:45: Sending RTP for OGU1MDU2YmUzOTMzYmU2NzRkY2MxZWJjNjAyZWZlYWU.#ea2e927e33 to 10.1.1.4:18312 [9] 2009/06/02 09:56:45: Dialplan: Evaluating !^7([0-9]*)@.*!sip:\1@\r;user=phone!i against 0126585060@netcash.co.za [9] 2009/06/02 09:56:45: Dialplan: Evaluating !^0([0-9]*)@.*!sip:0\1@\r;user=phone!i against 0126585060@netcash.co.za [5] 2009/06/02 09:56:45: Dialplan Netcash: Match 0126585060@netcash.co.za to <sip:0126585060@10.1.1.14;user=phone> on trunk Telkom_BRI_Median600 [5] 2009/06/02 09:56:45: Charge user 5220 for redirecting calls [8] 2009/06/02 09:56:45: Play audio_moh/noise.wav [9] 2009/06/02 09:56:45: UDP: Opening socket on port 60662 [9] 2009/06/02 09:56:45: UDP: Opening socket on port 60663 [9] 2009/06/02 09:56:45: Resolve 5425308: url sip:10.1.1.14 [9] 2009/06/02 09:56:45: Resolve 5425308: udp 10.1.1.14 5060 [9] 2009/06/02 09:56:45: Resolve 5425309: aaaa udp 10.1.1.4 20582 [9] 2009/06/02 09:56:45: Resolve 5425309: a udp 10.1.1.4 20582 [9] 2009/06/02 09:56:45: Resolve 5425309: udp 10.1.1.4 20582 [9] 2009/06/02 09:56:45: Resolve 5425310: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:45: Resolve 5425310: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:45: Resolve 5425310: udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425311: aaaa udp 10.1.1.4 20582 [9] 2009/06/02 09:56:46: Resolve 5425311: a udp 10.1.1.4 20582 [9] 2009/06/02 09:56:46: Resolve 5425311: udp 10.1.1.4 20582 [9] 2009/06/02 09:56:46: Resolve 5425312: aaaa udp 10.1.1.4 20582 [9] 2009/06/02 09:56:46: Resolve 5425312: a udp 10.1.1.4 20582 [9] 2009/06/02 09:56:46: Resolve 5425312: udp 10.1.1.4 20582 [7] 2009/06/02 09:56:46: Other Ports: 11 [7] 2009/06/02 09:56:46: Call Port: 131657562426200975358@10.1.1.14#a8c50098bc [7] 2009/06/02 09:56:46: Call Port: 17375086312620097524@10.1.1.12#951cf6834b [7] 2009/06/02 09:56:46: Call Port: 3a5e4571@pbx#17774 [7] 2009/06/02 09:56:46: Call Port: 5b40d828@pbx#58463 [7] 2009/06/02 09:56:46: Call Port: 6aea6357@pbx#15277 [7] 2009/06/02 09:56:46: Call Port: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c [7] 2009/06/02 09:56:46: Call Port: MThmZWRiZTlmMDI3MGZjNjQwODlmY2E4NjVhNjk3N2E.#9c387c0d26 [7] 2009/06/02 09:56:46: Call Port: ODhhMzc1ZDQxYjFhNmY5ZGE3MGM4NjgzY2Q1MjY5Nzg.#0b9394e241 [7] 2009/06/02 09:56:46: Call Port: YWIzNjBjMTIxZWVkMzAyNDkxZGY5ODU0NTk5ZjZmZDI.#2ca7a9fee5 [7] 2009/06/02 09:56:46: Call Port: b36b6982@pbx#60273 [7] 2009/06/02 09:56:46: Call Port: f5125975@pbx#55193 [9] 2009/06/02 09:56:46: Resolve 5425313: udp 10.1.1.14 5060 [7] 2009/06/02 09:56:46: Call 3a5e4571@pbx#17774: Clear last INVITE [9] 2009/06/02 09:56:46: Resolve 5425314: url sip:10.1.1.14 [9] 2009/06/02 09:56:46: Resolve 5425314: udp 10.1.1.14 5060 [5] 2009/06/02 09:56:46: INVITE Response: Terminate 3a5e4571@pbx [7] 2009/06/02 09:56:46: Other Ports: 10 [7] 2009/06/02 09:56:46: Call Port: 131657562426200975358@10.1.1.14#a8c50098bc [7] 2009/06/02 09:56:46: Call Port: 17375086312620097524@10.1.1.12#951cf6834b [7] 2009/06/02 09:56:46: Call Port: 5b40d828@pbx#58463 [7] 2009/06/02 09:56:46: Call Port: 6aea6357@pbx#15277 [7] 2009/06/02 09:56:46: Call Port: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c [7] 2009/06/02 09:56:46: Call Port: MThmZWRiZTlmMDI3MGZjNjQwODlmY2E4NjVhNjk3N2E.#9c387c0d26 [7] 2009/06/02 09:56:46: Call Port: ODhhMzc1ZDQxYjFhNmY5ZGE3MGM4NjgzY2Q1MjY5Nzg.#0b9394e241 [7] 2009/06/02 09:56:46: Call Port: YWIzNjBjMTIxZWVkMzAyNDkxZGY5ODU0NTk5ZjZmZDI.#2ca7a9fee5 [7] 2009/06/02 09:56:46: Call Port: b36b6982@pbx#60273 [7] 2009/06/02 09:56:46: Call Port: f5125975@pbx#55193 [9] 2009/06/02 09:56:46: Resolve 5425315: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425315: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425315: udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425316: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425316: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:46: Resolve 5425316: udp 10.1.1.95 2051 [9] 2009/06/02 09:56:47: Resolve 5425317: aaaa udp 10.1.1.135 8484 [9] 2009/06/02 09:56:47: Resolve 5425317: a udp 10.1.1.135 8484 [9] 2009/06/02 09:56:47: Resolve 5425317: udp 10.1.1.135 8484 [9] 2009/06/02 09:56:47: Resolve 5425318: aaaa udp 10.1.1.135 8484 [9] 2009/06/02 09:56:47: Resolve 5425318: a udp 10.1.1.135 8484 [9] 2009/06/02 09:56:47: Resolve 5425318: udp 10.1.1.135 8484 [7] 2009/06/02 09:56:47: 6aea6357@pbx#15277: Media-aware pass-through mode [7] 2009/06/02 09:56:47: Other Ports: 9 [7] 2009/06/02 09:56:47: Call Port: 131657562426200975358@10.1.1.14#a8c50098bc [7] 2009/06/02 09:56:47: Call Port: 17375086312620097524@10.1.1.12#951cf6834b [7] 2009/06/02 09:56:47: Call Port: 5b40d828@pbx#58463 [7] 2009/06/02 09:56:47: Call Port: 6aea6357@pbx#15277 [7] 2009/06/02 09:56:47: Call Port: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c [7] 2009/06/02 09:56:47: Call Port: ODhhMzc1ZDQxYjFhNmY5ZGE3MGM4NjgzY2Q1MjY5Nzg.#0b9394e241 [7] 2009/06/02 09:56:47: Call Port: YWIzNjBjMTIxZWVkMzAyNDkxZGY5ODU0NTk5ZjZmZDI.#2ca7a9fee5 [7] 2009/06/02 09:56:47: Call Port: b36b6982@pbx#60273 [7] 2009/06/02 09:56:47: Call Port: f5125975@pbx#55193 [9] 2009/06/02 09:56:47: Resolve 5425319: udp 10.1.1.14 5060 [9] 2009/06/02 09:56:47: Using outbound proxy sip:10.1.1.95:2051;transport=udp because of flow-label [9] 2009/06/02 09:56:47: Resolve 5425320: url sip:10.1.1.95:2051;transport=udp [9] 2009/06/02 09:56:47: Resolve 5425320: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:47: Resolve 5425320: udp 10.1.1.95 2051 [7] 2009/06/02 09:56:47: Call 6aea6357@pbx#15277: Clear last INVITE [9] 2009/06/02 09:56:47: Resolve 5425321: url sip:1003@10.1.1.14 [9] 2009/06/02 09:56:47: Resolve 5425321: udp 10.1.1.14 5060 [5] 2009/06/02 09:56:47: INVITE Response: Terminate 6aea6357@pbx [7] 2009/06/02 09:56:47: Other Ports: 8 [7] 2009/06/02 09:56:47: Call Port: 131657562426200975358@10.1.1.14#a8c50098bc [7] 2009/06/02 09:56:47: Call Port: 17375086312620097524@10.1.1.12#951cf6834b [7] 2009/06/02 09:56:47: Call Port: 5b40d828@pbx#58463 [7] 2009/06/02 09:56:47: Call Port: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c [7] 2009/06/02 09:56:47: Call Port: ODhhMzc1ZDQxYjFhNmY5ZGE3MGM4NjgzY2Q1MjY5Nzg.#0b9394e241 [7] 2009/06/02 09:56:47: Call Port: YWIzNjBjMTIxZWVkMzAyNDkxZGY5ODU0NTk5ZjZmZDI.#2ca7a9fee5 [7] 2009/06/02 09:56:47: Call Port: b36b6982@pbx#60273 [7] 2009/06/02 09:56:47: Call Port: f5125975@pbx#55193 [9] 2009/06/02 09:56:47: Resolve 5425322: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:47: Resolve 5425322: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:47: Resolve 5425322: udp 10.1.1.95 2051 [7] 2009/06/02 09:56:48: Call 5b40d828@pbx#58463: Clear last INVITE [7] 2009/06/02 09:56:48: Set packet length to 20 [9] 2009/06/02 09:56:48: Resolve 5425323: url sip:1004@10.1.1.14 [9] 2009/06/02 09:56:48: Resolve 5425323: udp 10.1.1.14 5060 [7] 2009/06/02 09:56:48: Determine pass-through mode after receiving response [9] 2009/06/02 09:56:48: Resolve 5425324: aaaa udp 10.1.1.120 34950 [9] 2009/06/02 09:56:48: Resolve 5425324: a udp 10.1.1.120 34950 [9] 2009/06/02 09:56:48: Resolve 5425324: udp 10.1.1.120 34950 [7] 2009/06/02 09:56:48: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c: Media-aware pass-through mode [9] 2009/06/02 09:56:48: Resolve 5425325: aaaa udp 10.1.1.95 2051 [9] 2009/06/02 09:56:48: Resolve 5425325: a udp 10.1.1.95 2051 [9] 2009/06/02 09:56:48: Resolve 5425325: udp 10.1.1.95 2051 [9] 2009/06/02 09:56:48: Resolve 5425326: aaaa udp 10.1.1.94 40970 [9] 2009/06/02 09:56:48: Resolve 5425326: a udp 10.1.1.94 40970 [9] 2009/06/02 09:56:48: Resolve 5425326: udp 10.1.1.94 40970 [9] 2009/06/02 09:56:48: SIP Rx tcp:10.1.1.3:5065: REFER sip:5203@10.1.1.13:2373;transport=tcp SIP/2.0 FROM: <sip:5250@exchange.netcash.co.za;user=phone>;epid=271E1E6758;tag=cda2b6dc5 TO: <sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 CSEQ: 1 REFER CALL-ID: b36b6982@pbx MAX-FORWARDS: 70 VIA: SIP/2.0/TCP 10.1.1.3:5065;branch=z9hG4bKdcec453d CONTACT: <sip:nccptws003.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.3;ms-opaque=72fb6a6c0f5a35eb>;automata CONTENT-LENGTH: 0 REFER-TO: <sip:5204@10.1.1.13:2373;transport=tcp;user=phone> REFERRED-BY: <sip:5250@exchange.netcash.co.za;user=phone> USER-AGENT: RTCC/3.0.0.0 [9] 2009/06/02 09:56:48: Resolve 5425327: tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: SIP Tx tcp:10.1.1.3:5065: SIP/2.0 202 Accepted Via: SIP/2.0/TCP 10.1.1.3:5065;branch=z9hG4bKdcec453d From: <sip:5250@exchange.netcash.co.za;user=phone>;tag=cda2b6dc5;epid=271E1E6758 To: <sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 Call-ID: b36b6982@pbx CSeq: 1 REFER Contact: <sip:5203@10.1.1.13:2373;transport=tcp> User-Agent: pbxnsip-PBX/3.0.1.3023 Content-Length: 0 [9] 2009/06/02 09:56:48: Resolve 5425328: aaaa tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: Resolve 5425328: a tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: Resolve 5425328: tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: SIP Tx tcp:10.1.1.3:5065: NOTIFY sip:nccptws003.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.3 SIP/2.0 Via: SIP/2.0/TCP 10.1.1.13:2373;branch=z9hG4bK-02ce4cc9de64b535b34f724b0ec513b5;rport From: "Rudi Groenewald" <sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 To: <sip:5250@exchange.netcash.co.za;user=phone>;tag=cda2b6dc5 Call-ID: b36b6982@pbx CSeq: 20900 NOTIFY Max-Forwards: 70 Contact: <sip:5203@10.1.1.13:2373;transport=tcp> Subscription-State: terminated;reason=noresource Event: refer P-Preferred-Identity: "Exchange Auto Attendant" <sip:5250@exchange.netcash.co.za;user=phone> Content-Type: message/sipfrag Content-Length: 16 SIP/2.0 200 Ok [5] 2009/06/02 09:56:48: Redirecting call to 5204 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^7([0-9]*)@.*!sip:\1@\r;user=phone!i against 5204@10.1.1.13 [5] 2009/06/02 09:56:48: Call b36b6982@pbx#60273: Last request not finished [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^0([0-9]*)@.*!sip:0\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Resolve 5425329: aaaa tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: Resolve 5425329: a tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: Resolve 5425329: tcp 10.1.1.3 5065 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^1([0-9]*)@.*!sip:1\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: SIP Tx tcp:10.1.1.3:5065: BYE sip:nccptws003.netcash.co.za:5065;transport=Tcp;maddr=10.1.1.3 SIP/2.0 Via: SIP/2.0/TCP 10.1.1.13:2373;branch=z9hG4bK-6b19734b987f6adca617fe05181dc76d;rport From: "Rudi Groenewald" <sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 To: <sip:5250@exchange.netcash.co.za;user=phone>;tag=cda2b6dc5 Call-ID: b36b6982@pbx CSeq: 20901 BYE Max-Forwards: 70 Contact: <sip:5203@10.1.1.13:2373;transport=tcp> RTP-RxStat: Dur=31,Pkt=1199,Oct=206228,Underun=0 RTP-TxStat: Dur=31,Pkt=1538,Oct=264536 P-Preferred-Identity: "Exchange Auto Attendant" <sip:5250@exchange.netcash.co.za;user=phone> Content-Length: 0 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^\+27([0-9]*)@.*!sip:0\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^0([0-9]*)@.*!sip:0\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^1([0-9]*)@.*!sip:1\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^\+27([0-9]*)@.*!sip:0\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^(5270)@.*!sip:\1@\r;user=phone!i against 5204@10.1.1.13 [9] 2009/06/02 09:56:48: Dialplan: Evaluating !^(5250)@.*!sip:\1@\r;user=phone!i against 5204@10.1.1.13 [8] 2009/06/02 09:56:48: Play audio_en/ex_permission.wav [9] 2009/06/02 09:56:48: SIP Rx tcp:10.1.1.3:5065: SIP/2.0 200 OK FROM: "Rudi Groenewald"<sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 TO: <sip:5250@exchange.netcash.co.za;user=phone>;tag=cda2b6dc5;epid=271E1E6758 CSEQ: 20900 NOTIFY CALL-ID: b36b6982@pbx VIA: SIP/2.0/TCP 10.1.1.13:2373;branch=z9hG4bK-02ce4cc9de64b535b34f724b0ec513b5;rport CONTENT-LENGTH: 0 SERVER: RTCC/3.0.0.0 [8] 2009/06/02 09:56:48: Call b36b6982@pbx#60273: Response does not correspond to open request [9] 2009/06/02 09:56:49: SIP Rx tcp:10.1.1.3:5065: SIP/2.0 200 OK FROM: "Rudi Groenewald"<sip:5203@exchange.netcash.co.za;user=phone>;tag=60273 TO: <sip:5250@exchange.netcash.co.za;user=phone>;tag=cda2b6dc5;epid=271E1E6758 CSEQ: 20901 BYE CALL-ID: b36b6982@pbx VIA: SIP/2.0/TCP 10.1.1.13:2373;branch=z9hG4bK-6b19734b987f6adca617fe05181dc76d;rport CONTENT-LENGTH: 0 SERVER: RTCC/3.0.0.0 [8] 2009/06/02 09:56:49: Call b36b6982@pbx#60273: Response does not correspond to open request [5] 2009/06/02 09:56:49: BYE Response: Terminate b36b6982@pbx [7] 2009/06/02 09:56:49: Other Ports: 7 [7] 2009/06/02 09:56:49: Call Port: 131657562426200975358@10.1.1.14#a8c50098bc [7] 2009/06/02 09:56:49: Call Port: 17375086312620097524@10.1.1.12#951cf6834b [7] 2009/06/02 09:56:49: Call Port: 5b40d828@pbx#58463 [7] 2009/06/02 09:56:49: Call Port: M2VkN2UyYTAxYjk3ZGU4OTI3YjczZTE0MWU2YzZiNWI.#3c1981463c [7] 2009/06/02 09:56:49: Call Port: ODhhMzc1ZDQxYjFhNmY5ZGE3MGM4NjgzY2Q1MjY5Nzg.#0b9394e241 [7] 2009/06/02 09:56:49: Call Port: YWIzNjBjMTIxZWVkMzAyNDkxZGY5ODU0NTk5ZjZmZDI.#2ca7a9fee5 [7] 2009/06/02 09:56:49: Call Port: f5125975@pbx#55193

Hi all, I am having trouble with pbxnsip / exchange when transferring calls from exchange to pbxnsip. The user can get to exchange fine, but as soon as they want to transfer back to pbxnsip then the prompt say "We are sorry but you are not allowed to place this call" this is what happens in the logfile: [5] 2009/06/01 15:23:46: Identify trunk (domain name match) 4 [7] 2009/06/01 15:23:46: No authentication of user because call comes from trusted trunk [6] 2009/06/01 15:23:46: Sending RTP for YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 to 10.1.1.94:43802 [7] 2009/06/01 15:23:46: Attendant: Calling extension 5250 [6] 2009/06/01 15:23:46: Redirecting to external voicemail account 5250 destination sip:75250@netcash.co.za [5] 2009/06/01 15:23:46: Dialplan Netcash: Match 75250@netcash.co.za to <sip:5250@exchange.netcash.co.za;user=phone> on trunk ExchangeUM [5] 2009/06/01 15:23:46: Using "Rudi Groenewald" <sip:5203@netcash.co.za> as redirect from [5] 2009/06/01 15:23:46: Charge user 5250 for redirecting calls [7] 2009/06/01 15:23:46: Call 38459046@pbx#17321: Clear last INVITE [5] 2009/06/01 15:23:46: Redirecting call [7] 2009/06/01 15:23:46: Call 38459046@pbx#17321: Clear last INVITE [7] 2009/06/01 15:23:46: Set packet length to 20 [6] 2009/06/01 15:23:46: Sending RTP for 38459046@pbx#17321 to 10.1.1.3:11008 [7] 2009/06/01 15:23:46: Determine pass-through mode after receiving response [7] 2009/06/01 15:23:46: 38459046@pbx#17321: RTP pass-through mode [7] 2009/06/01 15:23:46: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7: RTP pass-through mode [7] 2009/06/01 15:23:46: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7: Media-aware pass-through mode [7] 2009/06/01 15:23:55: NmU5MjIwMDY4OTNlMDI3NjljZjkyZTgwMzMxMzVkMDg.#409f875330: Media-aware pass-through mode [7] 2009/06/01 15:23:55: Other Ports: 5 [7] 2009/06/01 15:23:55: Call Port: 1772235677162009131924@10.1.1.12#911b31e547 [7] 2009/06/01 15:23:55: Call Port: 38459046@pbx#17321 [7] 2009/06/01 15:23:55: Call Port: NmU5MjIwMDY4OTNlMDI3NjljZjkyZTgwMzMxMzVkMDg.#409f875330 [7] 2009/06/01 15:23:55: Call Port: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 [7] 2009/06/01 15:23:55: Call Port: a12563ff@pbx#36131 [7] 2009/06/01 15:23:55: Call NmU5MjIwMDY4OTNlMDI3NjljZjkyZTgwMzMxMzVkMDg.#409f875330: Clear last request [5] 2009/06/01 15:23:55: BYE Response: Terminate NmU5MjIwMDY4OTNlMDI3NjljZjkyZTgwMzMxMzVkMDg. [7] 2009/06/01 15:23:55: Other Ports: 4 [7] 2009/06/01 15:23:55: Call Port: 1772235677162009131924@10.1.1.12#911b31e547 [7] 2009/06/01 15:23:55: Call Port: 38459046@pbx#17321 [7] 2009/06/01 15:23:55: Call Port: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 [7] 2009/06/01 15:23:55: Call Port: a12563ff@pbx#36131 [5] 2009/06/01 15:24:07: Identify trunk (IP address/port match) 1 [7] 2009/06/01 15:24:07: Set packet length to 20 [6] 2009/06/01 15:24:07: Sending RTP for 1553615885162009132121@10.1.1.12#1603115c91 to 10.1.1.12:6320 [5] 2009/06/01 15:24:07: Trunk Telkom_BRI_Median1000 sends call to 5200 in domain netcash.co.za [7] 2009/06/01 15:24:07: Hunt Group 5200: Moving to next stage [7] 2009/06/01 15:24:07: Hunt group 5200 called 2 registrations [7] 2009/06/01 15:24:07: Set packet length to 20 [7] 2009/06/01 15:24:08: Call 6bcb62dd@pbx#53392: Clear last request [6] 2009/06/01 15:24:11: Sending RTP for d7b524cf@pbx#35887 to 10.1.1.126:8866 [5] 2009/06/01 15:24:11: Identify trunk (domain name match) 4 [7] 2009/06/01 15:24:11: Call d7b524cf@pbx#35887: Clear last INVITE [7] 2009/06/01 15:24:11: Determine pass-through mode after receiving response [7] 2009/06/01 15:24:11: No authentication of user because call comes from trusted trunk [6] 2009/06/01 15:24:11: Sending RTP for ZjI4NmJhYTg3MzVmMTg0NTEwYTFkMjg3MGYxODc4MzE.#b4ab8ef25c to 10.1.1.123:5088 [7] 2009/06/01 15:24:11: Call 6bcb62dd@pbx#53392: Clear last request [7] 2009/06/01 15:24:11: d7b524cf@pbx#35887: RTP pass-through mode [7] 2009/06/01 15:24:11: 1553615885162009132121@10.1.1.12#1603115c91: RTP pass-through mode [7] 2009/06/01 15:24:11: d7b524cf@pbx#35887: Media-aware pass-through mode [7] 2009/06/01 15:24:11: Call 6bcb62dd@pbx#53392: Clear last INVITE [5] 2009/06/01 15:24:11: INVITE Response: Terminate 6bcb62dd@pbx [7] 2009/06/01 15:24:11: Other Ports: 7 [7] 2009/06/01 15:24:11: Call Port: 1553615885162009132121@10.1.1.12#1603115c91 [7] 2009/06/01 15:24:11: Call Port: 1772235677162009131924@10.1.1.12#911b31e547 [7] 2009/06/01 15:24:11: Call Port: 38459046@pbx#17321 [7] 2009/06/01 15:24:11: Call Port: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 [7] 2009/06/01 15:24:11: Call Port: ZjI4NmJhYTg3MzVmMTg0NTEwYTFkMjg3MGYxODc4MzE.#b4ab8ef25c [7] 2009/06/01 15:24:11: Call Port: a12563ff@pbx#36131 [7] 2009/06/01 15:24:11: Call Port: d7b524cf@pbx#35887 [5] 2009/06/01 15:24:13: Redirecting call to 5204 [5] 2009/06/01 15:24:13: Call 38459046@pbx#17321: Last request not finished [5] 2009/06/01 15:24:13: BYE Response: Terminate 38459046@pbx [7] 2009/06/01 15:24:13: Other Ports: 6 [7] 2009/06/01 15:24:13: Call Port: 1553615885162009132121@10.1.1.12#1603115c91 [7] 2009/06/01 15:24:13: Call Port: 1772235677162009131924@10.1.1.12#911b31e547 [7] 2009/06/01 15:24:13: Call Port: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 [7] 2009/06/01 15:24:13: Call Port: ZjI4NmJhYTg3MzVmMTg0NTEwYTFkMjg3MGYxODc4MzE.#b4ab8ef25c [7] 2009/06/01 15:24:13: Call Port: a12563ff@pbx#36131 [7] 2009/06/01 15:24:13: Call Port: d7b524cf@pbx#35887 [7] 2009/06/01 15:24:13: Call ZjI4NmJhYTg3MzVmMTg0NTEwYTFkMjg3MGYxODc4MzE.#b4ab8ef25c: Clear last request [5] 2009/06/01 15:24:13: BYE Response: Terminate ZjI4NmJhYTg3MzVmMTg0NTEwYTFkMjg3MGYxODc4MzE. [7] 2009/06/01 15:24:13: Other Ports: 5 [7] 2009/06/01 15:24:13: Call Port: 1553615885162009132121@10.1.1.12#1603115c91 [7] 2009/06/01 15:24:13: Call Port: 1772235677162009131924@10.1.1.12#911b31e547 [7] 2009/06/01 15:24:13: Call Port: YzQyNjc4MTRlMGZmMmIwMzdlYTI4NTFkNDQ5MDNhYWU.#9b499b75e7 [7] 2009/06/01 15:24:13: Call Port: a12563ff@pbx#36131 [7] 2009/06/01 15:24:13: Call Port: d7b524cf@pbx#35887 Any idea what's happening here? thanks alot in advance. Regards, Rudi Groenewald

Hi Kevin, I disagree with you. We moved from our traditional pbx system to PBXnSIP on an audiocodes Mediant 1000 device, which is running on windows 2003. In the beginning we had some teething problems yes, but now we are pushing roundabout 1000 - 1200 calls per day through PBXnSIP and the device's CPU is laughing at us. We do not experience any problems whatsoever, and we even use the recording features of PBXnSIP for every call we receive and make...We use 4 ISDN BRI modules for our external interface, and do not experience any problems with that too. We first had the system on a linux based platform, and now I hate linux even more than I did ever before. Linux itself was unstable, kept on crashing.. and difficult to integrate into our environment. Now we are running on win2003 and the system is flying. PBXnSIP is really a great application. I am happy that we moved over.

Hi All, Our company bought the Audiocodes Mediant 1000 device recently, and we are now setting up our first pbxnsip installation... Here's my problem.. I am a microsoft Slave, not a linux slave... Now, I have read other linux installation topics and it seems that you advise everyone to move to windows. As our device doesn't support any windows installations other than windows xp, moving to windows is not an option...I have done extensive tests on the windows platform already, and I am confident in the pbx configuration, as long as I can get it running on linux. I got linux up and running (suse 10.0) and installed via the terminal... and I now have the linux core running (No gui whatsoever), and I have a disc with the latest setup file on an external CDROM drive. I know how to configure (the device) it now with YAST, and I know how to create directories... that's about it. I created a directory in /srv called pbxnsip where I want to install pbxnsip... Can anyone please give me a little help step by step what I need to do to install, and get it running to the point where I can see the web interface? (mount the cdrom... copy over the file... run the executable, and edit the configuration file....and of course, setup the process to auto start on system startup) thanks alot! Rudi Groenewald