Jump to content

katerina

Members
 View Profile  See their activity

  • Posts

    153

  • Joined

  • Last visited

 Content Type 

Posts posted by katerina

  1. 870: Match incomming mobile number with domain adressbook

    in snom Phones

    Posted

    Today I got to the office and tested this myself. I configured 2 extensions just as you said:

     

    1. extension 123 - configured on a snom 870

    Account number: 123 1234

    First name (e.g. "John"): Mr

    Last name (e.g. "Smith"): X

     

    2. extension 124

    Account number: 124 1235

    First name (e.g. "John"): Mr

    Last name (e.g. "Smith"): Y

     

    Then I call from an external trunk, from 1234 to 124. I see on the screen then Mr X is calling, which is correct right? (see photo: 1234 calls 124.bmp)

     

    But you say you see Mr Y on the screen instead of Mr X, right?

  4. 870: Match incomming mobile number with domain adressbook

    in snom Phones

    Posted

    Ok you mean under "Account number(s):" . This means you have set an alias, and the PBX thinks the call comes from the extension. If you remove the mobile number from the "Account number(s)" list and just leave the internal extension number you shouldn't have this problem. If you need the mobile number to be associated with a name, I would suggest you add it in the Address book.

     

    So to answer the question, I would say it is an intention :)

  6. Maximum Number of Calls

    in Trunk Setup

    Posted

    Does the trunk return a failure message? In this case it would be an idea to use failover and loop back to an auto attendant. You could try the following:

     

    - add an auto addendant that says "No more lines" or whatever you want to say to the user on call failure

    - set Failover Behavior to "On all error codes" in trunk settings

    - add two dialplan rules, one with smaller priority to your trunk and one with greater priority with "Try loopback" to your auto attendant

    - disable loop detection from Admin settings

  16. Forward Calls directly to Asterisk server

    in Trunk Setup

    Posted

    I take it you are using Pbxnsip for external trunks, right? In this case an idea would be to create an extension in Pbxnsip (http://wiki.snomone.com/index.php?title=Extension_Accounts) and then create a SIP channel in Asterisk which registers as the extension you created. (http://www.voip-info.org/tiki-index.php?page=Asterisk%20SIP%20Channels)

    Then you can route all calls from the Pbxnsip trunks to the asterisk extension

  21. How Many Virtual Extensions?

    in Extension Setup

    Posted

    Let me make sure I understand: you installed snom ONE, then deleted 49, and then the system did not let you add another extension? This should no happen. Which version did you install?

     

    As workaround you can always reinstall snom ONE and once you have a fresh installation of the latest version you should have no problem adding an IVR even if you already have 10 Extensions.

×
×
  • Create New...