[Problem with remote calls through PBX in office and out]

mmm...yep. The outbound proxy setting is empty in the trunk. Because of that the local phones works perfectly but not a remote phone? what is the correct input for the outbound proxy setting for the remote phone to work?

 

Thanks again for all the help! Whe need this working as soon as possible...

[Problem with remote calls through PBX in office and out]

First, thanks for your interest!

 

The "block outgoing caller-ID" is already set to "no".

 

We "clone" the configuration of another working phone, and it has the same 3-digit extension format, 2xx, and the same exact configuration.

As we said, the phone in the pbx it's configured with the same dial plan and the same exact options than the local phones.

[Problem with remote calls through PBX in office and out]

Is the logic answer, but we double-checked and the remote extension has the same dial plan than the local extensions. It's clear that the problem is something related to the dial plan, but we can't figure out what it is.

As you said, there is no problem with nat, as we can make local calls.

There is some precedent of this?

 

Thanks!