I am a newbie to pbxnsip, so please point me in the right direction if I have posted in the incorrect location: I have a client that requires calls coming into their main switchboard number to ring on the Receptionist desk for 20 seconds, then on the office administrators desk for 10 seconds and then to loop back to reception, then to office admin again etc. They are adamant that they do not want an option of voice mail during business hours as there is “no situation that would arise that cause the phone not to be answered”. I have tried to create a hunt group that has the two stages required and a final stage that calls itself again but have not been able to get it to work. Can anyone give me some pointers as to how to go about this one.
In the evenings they would like the call to go to a message that informs the caller that the office is closed and that then requests that they press a digit to leave a message (in a shared mail box) and hangs up if they do not press the required digit. I guess that in this case the night number would be a second auto attendant or an IVR triggered by appropriate service flag?