[Can I set an IVR Node recording to happen after 2/3 rings]

Cool, I did that yesterday and test it and the recording play fine but I set the redirect at 20 sec and the phone did not redirect, the recording was just looping over and over.

 

Here are the step I took.:

Create the auto attendant 150 and select ivr on auto attendant where I upload the recording.

I disable the feature say "please enter the extension number"and the two option below it

In my hunt group I add the Service flag account I created with the time and Night Service number 150(auto attendant)

I set the redirect to 10 sec for ext 100

[Can I set an IVR Node recording to happen after 2/3 rings]

Yes you can use the AA without using the features. Here are settings that need to be turned off.

 

Say "Please enter the extension number": OnOff

Say "For our dial by name directory, press [number]" (only if the dial by name number has been set): OnOff

Say "Or remain on the line for general assistance" (only if the redirect on timeout is active): OnOff

 

Once these options are sselected, I will not get a welcome greeting?

[Can I set an IVR Node recording to happen after 2/3 rings]

Can I use the auto attendant IVR without using the other feature of the auto attendant such as when you call the store the auto attendant is what you would hear first?

[Can I set an IVR Node recording to happen after 2/3 rings]

I have setup IVR node to play a recording during our closing time at storess, one problems we have is we have a monitored security system and if the alarms goes off the Security company will automatically call the store to see if it a manager enter the location and the the manager would have to answer the phone and give a panic code. The problem is the recording kick in automatically as soon you dial the number once it is after hours, is there a way I can set this to ring at least 2 or 3 rings before the recording starts?

[New wav file not stored by system]

ANdy,

 

I am experiencing the same problem, what program did you use to make sure your file was 8 hz, 16 bit file

[Service flag with after hour greeting]

We have recently install and set up pbxin our office. I am trying to set up an after hour greeting for our office , how would I do this? Do I create a IVR Code and add the recording and point the IVR mode to the night service? We are not using Auto Attendant at the moment